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ToolfarmJP

Community Expert

Community Expert

Activity

Re: Adobe After effects CC version 1.5.2 doesn't w...

by Community Expert in After Effects Discussions
‎Nov 23, 2017 08:27 PM
‎Nov 23, 2017 08:27 PM
Hello, What I suggest next is you keep the current version without deletion and install CC 17 or CC 18. ... View more

After Effects CC 2018 の mocha AE がクラッシュする件

by Community Expert in After Effectsフォーラム Discussions
‎Nov 21, 2017 08:24 PM
1 Upvote
‎Nov 21, 2017 08:24 PM
1 Upvote
こんにちは、 既にご存知の方がいらっしゃると思いますが、mocha AE のバグ情報の共有です。CC 2018 でCopy to Clipboard をクリックするとクラッシュします。現在、CC 2018 で回避策がなく、修正バージョン待ちです。mocha AE を使用する際は、CC 2017 に戻すか、Boris FX のウェブサイトから、15日間使用できる mocha Pro 体験版をダウンロードしてご使用ください。 https://borisfx.com/faq/tech-note--mocha-mask-crashing-adobe-after-effects-cc-2018/ ... View more

Re: VR Comp Editor window panel cannot show all "e...

by Community Expert in After Effects Discussions
‎Nov 21, 2017 05:44 PM
‎Nov 21, 2017 05:44 PM
Hello, I directly sent a support request to Adobe support team. I hope someone takes care of this issue. ... View more

Re: Adobe After effects CC version 1.5.2 doesn't w...

by Community Expert in After Effects Discussions
‎Nov 21, 2017 05:24 PM
‎Nov 21, 2017 05:24 PM
Hello, Can the other versions of After Effects launch? ... View more

Re: Adobe After effects CC version 1.5.2 doesn't w...

by Community Expert in After Effects Discussions
‎Nov 20, 2017 05:27 PM
‎Nov 20, 2017 05:27 PM
Hello, The command might help you to solve the issue. You hold the key of Ctrl + Alt + Shift together and launch After Effects. After Effects tries to launch as a default setting. ... View more

Re: VR Comp Editor window panel cannot show all "e...

by Community Expert in After Effects Discussions
‎Nov 20, 2017 05:19 PM
‎Nov 20, 2017 05:19 PM
Hello, Do you work with a full HD monitor? If the issue is not related to the size of the monitor, it is better to talk to Mettle support directly. ... View more

Re: VR Converter - black edge issue

by Community Expert in After Effects Discussions
‎Nov 16, 2017 07:54 AM
‎Nov 16, 2017 07:54 AM
Hello, mocha VR would help you to solve this issue. It works with Adobe After Effects and Premiere Pro. https://borisfx.com/products/mocha-vr/ ... View more

Re: Need After Effects older versions full release...

by Community Expert in After Effects Discussions
‎Nov 16, 2017 07:51 AM
‎Nov 16, 2017 07:51 AM
Hello, The link below would help you to find the past release notes. Get links to Release Notes for After Effects CC, CS6, CS5.5, CS5, and CS4 ... View more

Re: Intel only? Ae keeps crashing with AMD hardwar...

by Community Expert in After Effects Discussions
‎Nov 15, 2017 08:09 AM
‎Nov 15, 2017 08:09 AM
Hello, I am not sure about the cause. If you just need the tracking data, I would recommend you convert it to other formats or use mocha AE in Sapphire or BCC for tracking. ... View more

Re: Intel only? Ae keeps crashing with AMD hardwar...

by Community Expert in After Effects Discussions
‎Nov 14, 2017 05:55 PM
‎Nov 14, 2017 05:55 PM
Hello, What tracker do you use? mocha AE? ... View more

Re: Sound but no voice in footage HELP

by Community Expert in After Effects Discussions
‎Nov 14, 2017 02:32 AM
‎Nov 14, 2017 02:32 AM
Hello, Would you mention your version of OS, After Effects, graphic card and some more environments? Can you play it with VLC media player without problem? ... View more

Re: Intel only? Ae keeps crashing with AMD hardwar...

by Community Expert in After Effects Discussions
‎Nov 14, 2017 02:26 AM
‎Nov 14, 2017 02:26 AM
Hello, Does After Effects crash both with MPEG-4 AVC and AVCHD? ... View more

Re: The Update Server Is Not Responding.

by Community Expert in After Effects Discussions
‎Nov 12, 2017 09:02 PM
1 Upvote
‎Nov 12, 2017 09:02 PM
1 Upvote
Hello, You can find the final updater of CS6 in the link below. Adobe - After Effects : For Macintosh Adobe - After Effects : For Windows ... View more

Re: Intel only? Ae keeps crashing with AMD hardwar...

by Community Expert in After Effects Discussions
‎Nov 12, 2017 08:57 PM
‎Nov 12, 2017 08:57 PM
Hello, DJI Spark (FHD 30 fps | MPEG-4 AVC/H.264 | 24 MBit/s) Sony A6000 (FHD 50 fps | AVCHD | 28 MBit/s) There are two different types of fps used. Which do you set for your composition setting? ... View more

Re: Mercury Playback is Greyed Out - Nvidia Quadro...

by Community Expert in After Effects Discussions
‎Nov 10, 2017 09:46 AM
‎Nov 10, 2017 09:46 AM
Hello, If your motherboard supports SLI, Adobe Media Encoder supports it. However, many people says they do not see much improvement even if SLI is set on. As far as I know,  After Effects and Premiere Pro support a single graphic card only. Please give me more time to think of it. What is your purpose to use the dual P6000s? 8K editing? ... View more

Re: Mercury Playback is Greyed Out - Nvidia Quadro...

by Community Expert in After Effects Discussions
‎Nov 09, 2017 06:26 PM
‎Nov 09, 2017 06:26 PM
Hello, After Effects supports a single graphic card only. You set another graphic card disable and try it. ... View more

Re: application "after Effects" has crash

by Community Expert in After Effects Discussions
‎Nov 06, 2017 05:24 PM
‎Nov 06, 2017 05:24 PM
Hello, When you click the link button of Crash Report, what does the error say? What version of After Effects do you use? What OS? ... View more

Re: Adobe can't read DJI H.265 MOV files

by Community Expert in After Effects Discussions
‎Nov 05, 2017 09:27 PM
2 Upvotes
‎Nov 05, 2017 09:27 PM
2 Upvotes
Hello, According to the article below, the conversion is necessary. It also mention the conversion utility. https://www.easefab.com/video-to-software/import-h265-to-adobe-premiere-pro.html ... View more

Re: Display problems with AE CC 2018

by Community Expert in After Effects Discussions
‎Nov 05, 2017 09:24 PM
‎Nov 05, 2017 09:24 PM
Hello, Do you use a Mac OSX? If it is so, you check and the try the option of System Preferences > Language & Region > Advanced (bottom right) > Format language > (e.g.) English. When you change the resolution of your monitor (2K or something), is the menu displayed right? ... View more

Re: help

by Community Expert in After Effects Discussions
‎Nov 01, 2017 06:39 PM
‎Nov 01, 2017 06:39 PM
Hello, Are you talking about the process speed of the graphic cards? Would you mention what you would like to know more? ... View more

Re: After Effects 2018 Crash On Startup

by Community Expert in After Effects Discussions
‎Nov 01, 2017 06:31 PM
‎Nov 01, 2017 06:31 PM
Hello, It is a pity. You can see the name of the loading plug-ins and fonts in the flash animation when After Effects is launched. Would you give me a clue of the name just before your After Effects is crashed. The file may be collapsed. ... View more

Re: After Effects 2018 Crash On Startup

by Community Expert in After Effects Discussions
‎Oct 31, 2017 06:30 PM
1 Upvote
‎Oct 31, 2017 06:30 PM
1 Upvote
Hello, Have you tried to launch After Effects at default setting? You hold the key of Ctrl + Alt + Shift (for Win) or Command + Option + Shift (for Mac) and launch After Effects. ... View more

Re: Dynamic link について

by Community Expert in After Effectsフォーラム Discussions
‎Oct 30, 2017 06:51 PM
‎Oct 30, 2017 06:51 PM
こんにちは、 過去のスレッドですが、参考になるかもしれないので、リンクを転記します。 Media Encoderでのレンダリング時 ... View more

Re: External NVIDIA GTX 1080TI graphic card not re...

by Community Expert in After Effects Discussions
‎Oct 30, 2017 06:41 PM
2 Upvotes
‎Oct 30, 2017 06:41 PM
2 Upvotes
Hello, Which type do you use? eGFX Breakaway Box for AMD and NVIDIA GPUs | Sonnet Have you turned on the option of "Enable untested, unsupported GPU for CUDA ..." in GPU Information pane of Preferences Preview? ... View more

Re: Preview lag

by Community Expert in After Effects Discussions
‎Oct 30, 2017 06:32 PM
‎Oct 30, 2017 06:32 PM
Hello, Two possible options. Preferences: Composition settings: ... View more

Re: Duplicated Files??

by Community Expert in After Effects Discussions
‎Oct 29, 2017 07:03 PM
2 Upvotes
‎Oct 29, 2017 07:03 PM
2 Upvotes
Hello, If you choose other versions menu from Adobe Creative Cloud tool, you can install CC 2017. When you install the latest version, you click Advanced option and turn off the option of Remove old versions before you click Update button. You can keep the old versions. ... View more

Re: Preview lag

by Community Expert in After Effects Discussions
‎Oct 29, 2017 06:04 PM
‎Oct 29, 2017 06:04 PM
Hello, Can you choose the other options from the same pop-up? Generally speaking, GPU solution is faster than CPU one in the point of the preview. ... View more

Re: Preview lag

by Community Expert in After Effects Discussions
‎Oct 27, 2017 03:02 AM
‎Oct 27, 2017 03:02 AM
Hello, What do you choose for Render in 3D Renderer tab of Composition Settings? ... View more

Re: Preview lag

by Community Expert in After Effects Discussions
‎Oct 26, 2017 06:32 PM
‎Oct 26, 2017 06:32 PM
Hello, You may need to use some external devices to meet your demand. Would you let me know the spec of your Mac (CPU, RAM, Graphic card, HDD or SSD, Connection ports)? ... View more

Re: Application Manager on OSX 10.10 no longer sho...

by Community Expert in After Effects Discussions
‎Oct 25, 2017 08:55 PM
‎Oct 25, 2017 08:55 PM
Hello, Additional information of 2017 download link. Download Creative Cloud apps ... View more
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