Display problems with AE CC 2018

[Julianvonschmu]

I'm working on a UHD Display which is pretty usefull if working with 4k material. Problem is, i can not really work with the new AE 2018 because the diffrent values are not readable! It seems Adobe uses a new font so maybe that's a problem...but how can i solve this?

[ToolfarmJP]

Hello,

Do you use a Mac OSX? If it is so, you check and the try the option of System Preferences > Language & Region > Advanced (bottom right) > Format language > (e.g.) English.

When you change the resolution of your monitor (2K or something), is the menu displayed right?

[Julianvonschmu]

Hey,

i'm using win10. Adjusting the screen resolution is not making any change, also moving the window to another screen is not changing anything. I reinstalled the 2018 version, but the problem remains.

[Rameez_Khan · Accepted solution]

Hi Julianvonschmu,

We're aware of this issue and will fix it in a future update.

Meanwhile, please change the scaling of your OS to 200% or 100% if it's set to 150%.

Thanks,

Rameez

[999_Nutz]

Hi Rameez,

And where do we find that... are we talking about OSX here or do you mean OS in general...

[Julianvonschmu]

In Win10 you can change the scaling to diffrent settings like 200%/100%/150% but also this doesn't help and doenst fix the issue.
I think for Mac there is no such thing but not sure.

[999_Nutz]

The scaling fixed the problem, although everything is a bit tiny to read. Fortunately, I still have good eyes.