Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

application "after Effects" has crash

New Here ,
Nov 06, 2017 Nov 06, 2017

I have this problem when starting the AE program,  is the problem that it is in the program

dwdwdwdddesigenr.png

1.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 06, 2017 Nov 06, 2017

Hello,

When you click the link button of Crash Report, what does the error say? What version of After Effects do you use? What OS?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 10, 2017 Nov 10, 2017

just tell me what appears in the capture, use the windows 7 ultimate

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 07, 2017 Nov 07, 2017

Start by not using the Windows Classic theme. This messes with advanced drawing acceleration functions and may immediately crash any reasonably contemporary app because it disables certain hardware acceleration features.

Mylenium

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 10, 2017 Nov 10, 2017

and what would my solution be

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 20, 2017 Dec 20, 2017
LATEST

Hi DaelberthV,

Are you still seeing this issue? If so, please contact us. Here's how: FAQ: How do I contact Adobe Support?

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines