You may not be close enough to the end of your subscription. I believe you can only cancel when your current contract is close to ending. (Not my rule.) I'd recommend reviewing when your membership ends. Also call Adobe for more information. ... View more

I'm glad that this works! The steps that you're taking in the timeline seem correct so I'm not sure why this work-around is necessary. Maybe a different frame rate on this footage than the sequence? Regardless. Happy editing! ... View more

If you are on a Windows machine you might want to try installing the Quicktime player. ... View more

I don't believe that Premiere will do this for you. If, before you delete the project you can highlight the files in your Project panel and then right click/reveal in Explorer (Windows) or Reveal in Finder (Mac) and the windows will open up which hold the files. This will get you the locations and I do believe that you have to delete them manually. ... View more

Are your audio meters jumping? Double check your output Premiere Pro/Preferences/Audio Hardware (Mac) or Edit/Preferences/Audio Hardware (Windows)and check the default output. ... View more

I don't know if you're on Windows or Mac. If you're on Windows try installing a Quicktime viewer. This cures a lot of ills like this. https://www.apple.com/quicktime/download/ ... View more

Are you doing a razor cut? Then right click on the clip and select speed duration. Then check reverse speed? I just tried this and it seemed to be working properly. ... View more

The gentlemen above are right. If you're in After Effects the razor tool doesn't exist. ... View more

Try holding down Command (Mac) or Control (Windows) when you use the eyedropper. This picks a range of 5 x 5 range of pixels. Hopefully this helps. ... View more

Or use point tracking in After Effects and save yourself a ton of time and grief. ... View more

Are all of the files conformed? (No blue progress bar on the lower right side.) ... View more

I don't believe so. Premiere considers the "in point" as the start of your edit so I don't think that there's a way around it. ... View more

You can highlight the clip in the timeline, go to the effect controls panel and select the word motion. When you do this you will see the blue circle (Anchor Point) and you can drag the Anchor Point on to the point that you want to be fixed. This will do it for that clip in the timeline. If you need to apply this to other clips in the timeline you can select the modified clip. Copy it (Edit/Copy) and paste attributes, (Edit/Paste Attributes) on to the other clips; make sure that the motion tab is selected.in the paste attributes box. ... View more

Maybe if you let us know what you're trying to accomplish (end result) it would be easier for us to come up with a solution. ... View more

You may want to try cleaning your disk cache from the top menu: Premiere Pro/Media Cache/Clean Unused. ... View more

You might want to try converting the keyframes to Hold Keyframes (Highlight them/right click/Toggle Hold Keyframe.) Then see if this result is acceptable. ... View more

What kind of assets are you trying to drag in? Does AE crash if you try dragging them in to the Project Panel? ... View more

Have you tried working with Proxies? This cures a lot of ills. If not you may want to check out this link: Work offline using proxy media | ... View more

Maybe try a different format when you output. See if you have better results on question 1. Can you share more information on question 2. Are they disappearing from your timeline or just not rendered when outputting? When you build the movie from your laptop in the exporter to you have the "Burn captions in to video" in the captions tab? ... View more

My first suggestion would be to navigate to your After Effects project through your operating system or Windows and make sure that it has the After Effects icon. If not right click on it and make sure that the After Effects project is set to open with After Effects. Hope this helps! ... View more

What I recommend for exporting videos for YouTube is to make note of the frame size of your video and highlight the sequence and use Media Encoder. Media Encoder needs to be downloaded separately from Premiere on Creative Clouds. File/Export/Media then hit the Queue button on the bottom of the exporter. When Media Encoder opens you should see your video in the encoding tab. The lower left panel has presets. I would roll through the presets until you find the YouTube preset (under web video) that matches your frame size. You can drag the preset onto the path your video in the Queue panel to adopt that preset. You can also click on the blue path to change the destination if you like. This should give you the best quality video for YouTube. It should also upload faster to YouTube when processed. ... View more

You may want to check out fonts.com. ... View more

I sympathize.Perhaps there's a 3rd party app where you can find and install the fonts to your system. ... View more

First, make sure your audio waveforms are turned on. You can find this option under the wrench icon in your timeline. Make sure you've selected Show Audio Waveform from the menu. If you're waveform still fails to materialize, select your entire timeline (Command-A) and from the Sequence menu choose Render Audio ... View more

Great feature request. My only suggestion would be to have the fonts installed in your system so you don't have to rely on Typekit. ... View more