Advertising campaigns are consfusing and somewhat misleading to me LOL!  I've seen a lot of users (myself included) not being able to identify correctly between "Adobe Acrobat Pro DC" and "Adobe Acrobat Reader DC" when we use the "Adobe Acrobat DC" term interchangeably for any of the two products. Is like saying one guy saying :  " I have windows" --- the other person goes: "Which one?" "I have   a Mac" --- "Which Mac???" "I have Office " --- which Office?? "I have a desktop computer"  --- "umm. OK, what is it???"  ... View more

I stand corrected... that is what I was trying to say a free app. ... View more

All questions seem to answered . I don't know if all your PDF files that need to be optimized are just for  a large print or if they are actually PDF forms with calculated fields and interactive forms and such. If your file optimization is just to reduce file size to accomplish a bulk press quality print, for example, then I have to ask if you have tried saving the pdf files as encapsulated postscript? What if , just what if... if instead you disable the PDF Optimizer capability and  use a batch script to convert your PDF files  to EPS . And depending on how you are able to configure the settings for the actual "saving as" file conversion, a file size reduction is achieved. You would still need the optimizer plugin installed in your Acrobat product to achieve the example suggested above. The following information  I found it to be very interesting: This tool is commercial though : AutoBatch™ plug-in and in order  to add it to your Acrobat as a plugin you need to get it from here:  h t t p s://www.evermap.com/Tutorial_ABT_BatchOptimizingPDF.asp More resourceful info here: h t t p s://www.prepressure.com/library/file-formats/eps The problem still remains. At the end of the day , when using it with Acrobat it wil converted back to PDF if you open your EPS files with it. In any case, it is still worth trying and opening your EPS files with an EPS file viewer, then print your files to hard copies (if that is what you are trying to achieve with your PDF files of course). ... View more

I read somewhere in other threads of this forum that there are some limitations whith the trial version of Adobe Acrobat Reader DC (if this is what you are using... and don't fully quote me onthis; I might be wrong) ... View more

How big is the document you are trying to print? ... View more

georget84595410, Is your bluepring like a map or a georeferenced TIFF fil e? Is it  an image that has other imported layers on it? Have you tried taking a snapshot of your blueprint and instead of tryinh to  print directly from the addon, choos "Copy Selected Image" from the snapshot tool and try and paste it in MS Paint or MS Word, and see if the same behavior occurs when you try that: Try pasting it in MS Word ... View more

That is so weird, so far I haven't experienced that in my PC (yet... and knock on wood). Do you think it might have to do with some registry settings? ... View more

I was able to recreate your scenario in my PC and the file conversion to PDF is normal. In my case my Acrobat product is not connected sharing , collaborating or synchronizing files to a folder in any cloud service. Just food for thought, I am not sure if the approach mentioned above will work but it is worth trying and so would do these  last two slides: Go online after this : https:// www.adobe.com/index2.html  adjust settings in the Creative Cloud user account accordingly. Also try if modifying any of the settings shown in the image below would make sense out of all this. ... View more

To all concerned, Have you considered checking if the image files are located in a Windows folder with read-only attributes? If so, try changing the attributes of that folder. To changes the attributes of the folder where you have your image files, right-click on that folder---->select properties----->uncheck the "Read-only" attribute----->click ok and try again to see if now you don't need Admin priviledges. or just simply create a shared folder in another drive or directory and move the image files to that shared or public folder. Also, since you mentioned having admin rights in your system but not being able to sort out this problem, did you checked if both of the Adobe Creative Cloud Services desktop app and the Collaboration Synchronizer are disabled in your Acrobat products (you can find and disable both core services from the Startup Programs  (if not needed of course). You will also have to go online and check for the same through Adobe Creatve Cloud user account settings; stop any files from being stored or administered in a folder residing in the cloud service ; disable folder synchronization settings if you need to and see if this works. ... View more

Sorry the reference above should say "how to flatten a file" not "how to flatten a slide" ... View more

I have not found a cure to the issue that you've described  above, but, lets say that the extract and flattening the file as postscript method does not apply to your case, then you might also want to  individually rotate each field in that page. Either method is a little tedious but you might get it done. But here are additional slide for your consideration: Additionally, I forgot to include my slide on how to flatten a slide saving it as a post script file: ... View more

Hello, Make a backup copy of this scanned document. I would try and flatten the whole document first via "Save As"  ---> "post script " ; then open the flattened document and it will automatically convert each save action as PDF. rotate the page and add the fields to; then save. But this is an unnecessary long method as it will try to add fields and other things automatically during the file and save as conversion. 1- But you can do the flatten file method just for that page and not the whole document. Before adding any fields to that page,  rotate the page. After you extract that page and delete it from the main document you will be brought back to the main document. Delete the original page from this document and save your work without closing it. Leave the main document open. Now, open the extracted file on a separte tab in your Acrobat. Rotate if you have to and add all the fields that you need on it and save it. Close that tab and go back to the tab where you have your main document open; using the same addon "Organize Pages",  this time use the "insert page" function ----> insert from file-----> add your post script file that you just rotated and edited. And see if the page that you are inserting acts funny now (it shouln't). ... View more

Hello, I found the following links potentially useful to your case: h t t p s://cdn2.hubspot.net/hubfs/1740477/Documents/Font%20Management%20-%20General/Windows%20OS%20Font%20Management%20BPG/Windows-Font-Management-Best-Practices-Guide.pdf and Troubleshoot fonts issues in Adobe Photoshop CC, 2015, 2014, CS6, CS5 ... View more

I forgot to add that the "C:\Program Files\WindowsApps\" directory specifically the "WindowsApps" sub directory is a hidden system folder that , from what I've read, is used by the Microsoft Apps Webstore. To access it and be able to make any changes there you need Administrative priviledges. If doing it via GUI you might need to run an external file explorer in Admin mode. If not the preferred method is using windows comand prompt and change the attributes of the system directory before you try to perform any changes. ... View more

I forgot to clarify that this last part of my post of using registry is only useful to you if when you login using windows computer and still shows both products. ... View more

Hello Jarrett, I would like to rule out if the slower file conversion process that you are experiencing is related to the apps trying to connect to the Internet and using unnecessary resources. My approach, on the other hand, may not follwow Adobe products  support practices nor doctrine,  and you may find it irrelevant and  unorthodox. To follow is a very long answer that may not necessarily resolve your issue but I would still like to share it with you, so bear with me. You mentioned that in the last few months making a 12-20+ PDF has been taking 15-20 minutes to process; that is significantly a lot slower that your past productions. Additionally, you added that attempting to turn off all memory hungry applications didn't seem to help. I am assuming that you have not installed any additional  software that may have become conflictive with the previous settings that were working for you. My theory is that,  if no major changes have occurred in your computers (in terms of major upgrades and such), then the time that it takes now for your computers to convert the files to PDF may not be related to the speed handled by your Acrobat products but rather a service trying to synchronize and upload the file(s) as you convert them. So if that was the case, have you noticed if any new updates took place on their own? Or, have you noticed if important  updates have been neglected for a little while since a few months ago? In any case, the key element that is most relevant to me is that you emphasized about this happening in both of your personal and work computers. And in my very personal opinion, this might be (or not) related with Adobe Creative Cloud Services (accessed online), in conjunction with the Adobe Collaboration Synchronizer and/or the Adobe Creative Cloud Desktop App (both are accessed in your desktop and work computers). Even if you terminated a power hungry application the two core Adobe services mentioned above are still running in the background somehow (they would not show as power hungry applications though) Step 1- I would start by reviewing the following slides: I don't have a Mac but what we are looking for is like my StartUp Manager in Windows; since you can probably open your Activity Monitor App in your Mac, look for the following starup programs as shown below   Disable them (In windows a reboot is required after changing these settings to take effect, for example). Step 2- Open your Acrobat product(s) and review the first slide below.... then see if you can also disable the Cloud Services and the Collaboration Synchronizer to include any updater service as shown in the following slides ( You can always restore them back or configure them to activate manually (only when you need them). And see if this by itself resolves the slower file conversion process). Step 3 – Go to the web address indicated above in the slide  and check your Adobe Creative Cloud user account settings; enable/disable synchronizing apps or apps that are currently being shared between the Acrobat and the Photoshop products. Then recheck if in your computers  other services related to any type of folder/file sharing and synchronization may still need to be disabled. Also review here: -----------------------------------------------------BREAK------------------------------------------------------------------------------- Now, if the problem persists but you have remained curious enough to see if other programs try to communicate to the Internet when you drag a JPEG to your Acrobat, open two instances of your terminal; in one you will use the command "top" to see a list of all active processes that are running in real time, and you should annotate any "PID" (process ID) that pops in that list as soon as you try the jpeg to pdf file conversion. In another instance of your terminal also type in this command: netstat -an | less , hit "Enter", and pay close attention to which internet addresses are revealed in the Foreign Address column, the state of the socket or port (if it gets connected to a foreign IP address and shows a port number that is actually in use with the established connection)… Something similar should appear in your Unix terminal when you are online: If you were offline nothing should be shown as connected; illustrated below using my command prompt in windows  as an example: So go completely offline, drag and drop a jpeg to acrobat and run another netstat in that terminal. Nothing should appear as connected or trying to connect. At the same time watch for what is populated in the terminal running the top command. Additionally open one more terminal and take a snapshot of the processes that were triggered during the file conversion process using the "ps" command like : ps -aux and hit "Enter". Identify, analyze and compare which processes were logged. The information you may gather using these network monitoring tools will clearly show which programs are  trying to connect from your Mac  to the outside world, as well as any  listening ports that usually remain in listening state (opened unnecessarily), thus willingly offering a remote connection to any program or services out there in the web. That being said, this brings me to review some of the settings in this last slide: ... View more

Hello Michael, I hope you were able to figure out the issue with the PDF files . I carefully re-read your thread again and also tried downloading the Egnyte Desktop Connect App( free trial) but could not install it due to my crappy old computer  not meeting hardware requirements 1. Below is a breakdown of additional personal notes on how I would approach the issue before messing with anything related to           networking that is already working. And I agree that it may be something with the Adobe product,      - Starting from the end to the beginning of this threadbut we have Egnyte interacting with both of the Windows OS and  the Adobe           Acrobat configurations for network file sharing, security policies,  and how the synchronization of files and folders may be affecting           the access to resources to the entire workgroup or individually on each desktop computer.      2. I am also considering that you mentioned that your users are convinced that this problem didn’t happened before, that this is           something new going on.      - Could this be related to the Adobe Creative Cloud service? Could it be that the clients security configurations and trust relationships           changed during an unattended update, like for example, the Sandbox Protections found in the Security (Enhanced) settings or in           the Trust Manager in Adobe Acrobat 3.  You also mentioned that Word and Excel documents on the Egnyte don't exhibit any problems when being opened from multiple           pc's at the same time, and that  it seems unlikely that this is a problem with the Egnyte             -Seems like the MS Office files are good but not the PDF file(s). Is it one particular PDF  file displaying the problem or does this           happens with all PDF files?           When the users access the Acrobat PDF file(s) where are they saving them,  in a local desktop folder in their computer? over a MS           Windows shared network folder that is backed up at the Egnyte cloud regularly? Or are these PDF files saved directly into the           Egnyte cloud through each individual Egnyte desktop client accounts?           How often are the designated storage folders for your PDF files synchronized with the Egnyte cloud folders: In other words, have           you figured out which folders need to be synchronized?                     If so, where are these PDF files being saved in the Egnyte cloud: Safety folder, Shared folder, Private Folder, Backup Folder? 4.  You also mentioned that in almost all cases the office workers are only trying to view the same pdf file with Acrobat Pro DC nobody is       even attempting to edit it not even 1st computer that opened it. One PC can open the PDF file      - Could this be an administrative issue of file ownership/folder sharing at Windows OS level rather than the Egnyte cloud                     configuration? Could it be a volume licensing plan issue? (Per-seat, per user?)           Are all the  .Net Framework dependencies updated on each computer that is using the Egnyte Desktop Connect App ? ... View more

If patience and curiosity are second nature to you, keep reading. The screenshot you posted is the Adobe Creative Cloud app that is installed in your Win10 computer and is a new app. I didn't recognized the interface in the picture because I never use these apps in my computer or at work. They just run unannounced in the background. I am going to give you some pointers but these are my personal notes on how to approach the issue; in no way it represents training or a background obtained through Adobe, Microsot certifications. Much less it compares to the help and service you could (and should) obtain from calling the 800 number. So, here we go: On one side you have a perfectly working computer, and on the other side of the mirror, It seems like in the past you had a paid subscription of Acrobat 10 with an older version of Windows. 1. With the Adobe Cloud app check if it is notifying you of doing an updates. In any case I've read recently that there are three ways of performing an uninstall of creative cloud apps; you already tried using the desktop app and you mentioned the Adobe X still shows. 2. Since you don't have an option to uninstall Acrobat X when you click on the three dots, see if, while online, opening Adobe DC or any installing any new  app listed there, followed by logging out immediately , and then followed by signing back in takes care of this issue. You can access Creative Cloud itself on the web here: https://www.adobe.com/index2.html If non of that worked , download the standalone version of  Adobe X, install it in your desktop and uninstall using Windows  followed by a reboot of your PC. In addition, here is a link to uninstall the Creative Cloud App itself, just in case you need to do that in further troubleshooting : https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html And heck out this link: h t t p s://havecamerawilltravel.com/photographer/remove-duplicate-adobe-apps/  and see if it also helps. On a side note, I would also check in your windows control panel; go to settings and in "uninstall programs/features"  see if that version of Acrobat X is still installed in that system. If it is, remove it. Lastly, but nonetheless,  I am not fully convinced if by going to the registry would help... but what the heck... if you read this far lets go and also try and check the following key: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\AdobeAcrobat\10.0\FeatureLockDown Make sure that  the D_Word value has a "0" not a "1". Good luck!  And please post back to see if any of these helped. ... View more

Sorry to read that. And I misunderstood when you said "just so I can eliminate the Egnyte "cloud" storage from this equation". I truly wish I could be at your level; reading and posting to other users the information that I find on the web accounts for almost 80% of all I can do at this time.  I don't have a network lab that I can work with to prove a point or to substantiate the way I try to reply in hopes of sharing some guidance. ... View more

Hello again, I didn't know there was an Adobe Customization Wizard and the Enterprise Toolkit  but in  the links below you will find a different approach to consider if you are getting rid of the Egnyte cloud . Adobe Customization Wizard DC Installation and setup — Acrobat Customization Wizard DC for Windows https://www.clipvl.net/video/8T3HaR-5lyY/adobe-customization-wizard-dc-pane.html Deploy Adobe Acrobat  using Creative Cloud Deploy Adobe Acrobat DC I hope this helps ... View more

Hello Michael, You should and you can be able to share a PDF file for review in a collaboration team. This link may be useful: Accessing single file in 2 pc's in writing mode..(require to - Microsoft Community Other useful links: Manage and work with your files stored in Adobe Document Cloud Share files online with Adobe Acrobat ... View more

I found this thread helpful: Adobe Reader DC has errors and crashes with Windows Server 2012 R2 As for the faulty "windows.storage.dll" if the suggestions above don't work try also  a file system check. And if the problem persists someone suggested doing a windows update in here which in his case, fixed the proble, Windows.storage.dll not found error - Microsoft Community ... View more

Was that done on each machine individually or on the server? ... View more

That is awesome and thank you for clarifying ... View more

Can you rephrase and elaborate your question a little more, I don't understand what you are asking ... View more

And what happens if when you do the same process you do it without being connected to the Internet? Have you try doing it with the computer completely off-line? ... View more

See where the "Foo.exe" script is  located in your windows7: Is it here: "C:\Program Files\Foo.exe" or in here: "C:\Program Files (x86)\Foo.exe" I am not very knowledgeable in batch scripting, python , JScript, vbscript, etc. but I am curious; did you updated your Java RunTime  in the win7 machine. And did you checked if the script that is working in Windows10 should be modified or edited in anyway to make it work in Windows7 ? ... View more

Never mind... you already said you have a Mac. What I meant is, did you accessed the Adobe Creative Cloud from a mobile device when you too the screenshot of the image reference above? ... View more

Apologies and thank you try67. I thought Mr. Hoffman was inquiring about something related that I  watched last night in youtube, It had to do with opening adobe acrobat and then  it would show two options of adobe products to work with;  someone was asking in an old thread how to remove that. But now that I see the image above Mr. Hoffman , how do you get the view of  "MY APPS & SERVICES" in windows 10 is your windows in tablet mode but any chance? Because that image that you posted looks more like when you do it from a mobile phone, and I've been trying to see a similar menu in Creative Cloud or my desktop and it does not gets displayed like that. ... View more

I still don't know which version of windows you are running, but by the look of the directory C:\Program Files\WindowsApps where it says "WindowsApps"  makes me believe you did an upgrade to Windows 10 from ? is this correct or is this a new computer? If you don't use the Adobe Distiller DC, uninstall it for now. And reinstall later. Got to that folder: C:\Program Files\WindowsApps\AcrobatNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\FullTrustNotifier. exe Unless you typed in this directory name there should be no space in the file name FullTrustNotifier. exe If you copied and pasted this whole directory path from the error message, then goto that directory and rename the file by removing the empty space after the period. it should read like this :  FullTrustNotifier.exe Also, the fact that the folder that your TrustNotifier executable file seems to be executing from is not from C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\FullTrustNotifier.exe makes me thinks you might also have to goto windows settings and remove your adobe products from the Windows 10 Notifications & Alerts . ... View more