The keyboard combination that SishamDDS mentioned works with some Adobe programs, but not with Illustrator. If you can't find the AIPrefs file in the locations listed below, enable Windows to show hidden files and folders. To reset preferences, quit Illustrator. Locate and delete the en_US folder. It is important to delete the whole en_US folder. Otherwise, the preferences might not be reset. Launch Illustrator. Mac OS, Local: /Users//Library/Preferences/Adobe Illustrator 17 Settings/en_US*/Adobe Illustrator Prefs Mac OS, Synced: /Users//Library/Preferences/Adobe Illustrator 17 Settings/en_US*/Adobe Illustrator Cloud Prefs Windows Local: Users\<username>\AppData\Roaming\Adobe\Adobe Illustrator 17 Settings\en_US*\x64*\Adobe Illustrator Prefs Windows Synced: Users\<username>\AppData\Roaming\Adobe\Adobe Illustrator 17 Settings\en_US*\x64*\Adobe Illustrator Cloud Prefs If resetting preferences doesn't work, and you are using Creative Cloud subscription, Adobe has provided a Creative Cloud cleaner tool. You can find information about it at Use the Adobe Creative Cloud Cleaner Tool to solve installation problems Sorry for the long-winded response. Hope it helps. Let us know.
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