There's nothing to fix here. Eric made the assumption that you are installing both Bridge and PS at the same time and not using dissimilar versions of Bridge and PS.   Simply, uninstall both and then reinstall both, Bridge first.    Let us know how this works out. ... View more

Hi, @bigal2, OK, so my guess was wrong, and I'm glad I apologized ahead of time! 😄   It seems that a lot of what you're doing is dependent upon NAS drives. Since I've never used one, I'm pulling out of this discussion since I'm very likely to demonstrate how much I do not know about NAS drives.     ... View more

Hi, @bigal2, I "think" I understand your goal. However, if my suggestion below does not correctly satisfy your needs, may I suggest you let us know your actual goal instead of saying how you want to achieve your goal. That is, what are you trying to end up with.   Your desire to make copies of some of the images means that you'll not only have wasted space on your drive(s) but any update you do on one image will NOT be copied to any of the other copies.    If the purpose of the workflow is to make sure you'll not lose your most important images, there are other ways to do that. You are using Collections, and that's great. But the desire to make actual copies as opposed to virtual copies may not be the best way for that goal (see previous paragraph).   Again, I'm not sure what your final goal is. If I am wrong about what I'm about to suggest to you, I apologize in advance.    If your goal is to ensure you do not lose any of your images, especially the great ones, you should consider backup strategies. Here's what I do:   Over the years (since the late 70s), I’ve had several hard drives crash and lost stuff. Here's what I now do: I have a 4 TB drive that holds my images and many documents. I use a 2nd 4TB drive to back up my first drive. I manually do this at least once a week or more often if I've done a lot of work. (If you have a Mac system, I can strongly recommend Chronosync for this backup strategy. I’m sorry, I cannot make a similar recommendation for PCs. Regardless, look for backup software that can update your data as opposed to constantly replacing your data.) I use a 3rd 4TB drive for Apple's Time Machine. I also use a cloud service in case the house burns down. Am I paranoid? No, I’m just a realist. In a worst-case scenario, I would not lose much, at worst, sometimes a bit more than I'd like, but nothing horrendous.     [Note: the 4TB is entirely based on what I need. Your needs may demand more or less hard drive space. Whatever you think you need, double it. Oh, the backup drives, you do not need SSDs or anything fancy or fast, just reliable. Be aware that your first backup will take a long time.] ... View more

Hi, @stephenb17924289, can you please elaborate on what you're doing that isn't working? How are you trying to access folders of images? What are the steps you are taking?   It's a bit of a challenge to direct you to a more productive workflow if we do not know your current workflow.   Also, please supply what version of Bridge (and what release) you are using and what your OS is (and what release).  ... View more

This will not fix all of your issues, but I've never understood why Adobe places the Preview Panel in such a small area. Why a small preview is called a Preview is beyond me.   Fortunately, if this is an issue for you, there is an easy fix: place the Preview Panel in the middle as I've done here, move other Panels around to satisfy other access issues, and save it as a new Workspace.    Unfortunately, as Erik has stated, if the Preview image is low resolution, it will show up at 100%, which will be small and will not fill up the Preview Panel.   ... View more

Hi, @heidi_5383, when you say "adobe suite package," are you referring to a suite with Photoshop, InDesign, Illustrator, and other applications, or what?    Also, and I'm guessing here, there's a new UI that's confusing just about everyone. Please see if these instructions get you back to the old UI.   To revert to the old interface: On Macs, go to the View menu and select Disable New Acrobat. On Windows, to the hamburger menu in the upper left corner (where the old File menu used to be) and select Disable New Acrobat, it's about 2/3 down the menu. (written by Levi Chagnon)   FWIW, Adobe doesn't use the designation "Pro" all that much anymore unless they are talking about Acrobat Standard. However, on my Mac, if I go up to the area where the product name is kept, I do see this:  Let me know if the UI change helps ... View more

Hi, @larry45, are you aware that you can load both JPG and TIFF images into ACR? You can set this up in the Preferences so that it will always happen, or you can right-click on an image and select it to open in ACR.   The one caveat is that if a TIF image has any layers, it cannot open in ACR. You need to both flatten the TIF image AND then Purge the Cache for that folder from the Tools menu. (This is very similar to refreshing a web page).   GIF, PNG, and PSD images cannot be loaded into ACR. ... View more

Are the files raw, jpg, or what?   Thanks ... View more

Follow the instructions that Erik Bloodaxe provides in the "Correct Answer." ... View more

Hi, @patricia_5643, this is an OS thing and really isn't controlled too much by applications. As long as you're opening files via Preview, it sounds things are working fine. Just ignore the color, it really isn't an important issue.  ... View more

Hi, @jan_0542, you have two different challenges ahead of you, either of which is likely to stop your goal.  First, Acrobat XI has reached EOL, End Of Life. That means that Adobe no longer supports that version of the program. All software companies do this, Adobe does not stand alone. After so many years, with so many different computers to try and support as well as all of the different OSs, the task is insurmountable.  The next issue is that there is no guarantee that your copy of Acrobat Standard will run on your new computer with its new OS.  Sadly, the only options that I can see are either getting into the subscription model, buying a perpetual license, or going to a 3rd party PDF application. (As a Mac user, I have none to recommend.)   Very sorry for the bad news. ... View more

What you can do is to have "two seats." This means you can have (say) Acrobat Pro on a Desktop Computer and a Laptop — both owned by you. You cannot have a copy on your Desktop computer, and a friend down the street has it on their desktop computer for the 2nd seat.   To accomplish this, you need to log into the Adobe Creative Cloud app on both computers and download from there.     So, the question is: did you log into the ACC app on your iMac and did you download the Acrobat Pro from the ACC app on the iMac?   Let's start with this.   ... View more

OK, it's now obvious you understand more than it first appeared; my apologies. However, as I am a Mac user, I'll have to defer to my PC friends here to help you with the importing challenges you are having.    You probably already know the data I have here to show, but since you might not be aware of moving files around in Bridge from folder to folder, here is a short video on this function.   https://www.youtube.com/watch?v=kereuAubGiM   Good luck! ... View more

I think the problem you might be having is that you're making this too complicated, @michaela38849736    Bridge is a viewer of "things" in folders. Unlike Lightroom Classic, which relies upon a catalog (and you do need to import images into Lightroom Classic), Bridge does not. If you download your images into a folder and "point" Bridge to that folder, you will see all of your images. Simply, there is nothing to import into.    Can you let us know if you're on a PC or a Mac and we can supply some tips to help you along. ... View more

I'm not sure why you say the gray is not missing, @Lumigraphics. I also do not understand why it was removed and why they cannot return it to the users. From that logic, I guess you could say that performance is not missing either when you compare it to (say) Acrobat. 😄   But there is an extensive amount of functions and tools that people have been asking for since Bridge 13 to be returned and/or implemented that have been ignored — performance is one of many of these parts. ... View more

Hi, @Michael Angel38808268tt99. Can you please try an experiment for me, please? Try this again, but drop step #2. If you open a TIFF document into Acrobat it will do two things: 1) convert the document to a non-searchable PDF, and then #2) automatically initiate the OCR process.    TIFF format is the only format that Acrobat will automatically do that. I will not do that if the image format is a JPG, PNG, GIF, or PDF.   Basically, I'm trying to see if step #2 is necessary. As such the revised process would be   #1) Convert the PDF to TIFF using an online converter or "Acrobat's Export as…" #2) Open the TIFF document in Acrobat #3) After OCR is complete, test to see if you can copy the text in the document.   Let me know if this works or not; I'm curious. Thank you. ... View more

Can you please provide a screenshot so we know what you're looking at? ... View more

Hi, @ILLI_ICT, you're not letting anyone know what you're starting out with, but I can run down the file formats that do NOT automatically initiate the OCR process and then the one that does do what you want.    If you open an already created PDF that has yet to have any OCR processing (a PDF of an image), it can only automatically start the OCR process if you want to Edit the document. At that point, the OCR process will start (one page at a time, which is annoying) because you cannot edit what is not text.   If you scan and save the documents into the following formats, you must initiate the OCR process as an extra step: JPG, PNG, WBM, and GIF (at the top of my head, that's it.)   If you scan and save the document in the TIF document, OCR will self-initiate.   As a Mac user, I never scan from within Acrobat. Keep in mind that Acrobat cannot scan. Rather, it uses the TWAIN technology of letting Acrobat access your scanner's native software to do the scan. Since Apple will not allow one application to operate a different application (as part of their anti-virus approach to things), it does let Acrobat, Photoshop, and other applications access Apple's Image Capture application, the worst scanning application I've ever seen. So, what I do is scan with either my scanner's software or via SilverFast (mostly a top-of-the-line photographic scanning software) and save the file in a folder on my desktop. From there, I can collect a set of files from a multi-page document and drag it onto the Acrobat icon in my Dock. At that point, Acrobat will ask me if I want each page as separate or a single multi-page document. After that (and here's the annoying part), Acrobat doesn't share the OS. It will dominate the computer until it has finished its OCR process. Depending on the length of the document, I wait, get a cup of coffee, or get lunch.    I know that's a lot more than you asked for, but I thought it might help you. Lastly, if you want information on how to get the best quality scans for the best quality OCR, here's a blog I wrote for Adobe a number of years ago.   https://community.adobe.com/t5/adobe-community-professionals/scanning-clean-searchable-pdfs/m-p/4785435?page=1#M89   Good luck! ... View more

Hi, @ILLI_ICT is this a question, a statement, or what? ... View more

From what Try67 said: if you choose to subscribe, DO NOT get the "monthly payment for a year contract." This locks you into "one year." If you try to leave that after several months, you will get penalties and other payments. If you choose to get Acrobat for a month or two at a time, be sure NOT to get a year's contract (which has less expensive "per month" paments.  ... View more

It's completely understandable. Fortunately, there are many third-party PDF applications out there. I'm sure there is one that can do what you want and need. However, I can't recommend one since I'm on a Mac. ... View more

Acrobat 9 has not been supported for many years. You do not have any options other than to go back to the computer and operating system you had when it was working. Alternatively, get a the current release of Acrobat.  Sorry  ... View more

Hi, @Dennis Dunbar . How many files are we talking about? Lumigraphics pushes Bridge to limits I never do (thousands of images in a single folder), so he hits walls that I never see. I seldom have more than a couple of hundred files; typically, I have about 50-ish images in a folder.   Oh, and are these monster-sized files or what? ... View more

My point still stands: the best time to fix these issues is at the time of scanning.  In your message, you did not state you were not the one who did the scan.    As far as access to MS Paint, I am guessing here, but you might need to upgrade to Acrobat Pro to have that capability. Since I am on a Mac, and Adobe has never provided the Adobe Standard option to Macs, I cannot test. Hopefully, a PC user can provide a more definitive answer. I'm sorry.   Good luck! ... View more

Let me answer you from a photographer's point of view: If you take a photo that is out of focus, you cannot fix that to make a great photo in Photoshop. Or, more generally stated, Photoshop can make a bad photo "better," but never good. Photoshop can improve a not-good photo, but it will never be great. Only a good photo can be made great in Photoshop, and a great photo will always be great despite Photoshop.   What I'm saying is that you do have to control your expectations.    That said, the time to fix a bad document is not after you've scanned it, but it should be fixed as much as possible at the time of the scan. More specifically, the adjustments one can make in Photoshop can be done at the time of the scan, which improves the final document's quality BEFORE it goes into Acrobat.   I wrote a blog for Adobe that covers this in more detail.   https://community.adobe.com/t5/acrobat-discussions/scanning-clean-searchable-pdfs/m-p/4785435#M89   Let me know if you have any other questions.  ... View more

@Scott5D82  Thanks for passing this on. With hindsight, it seems pretty obvious now, but I'll add this to my quiver of possible issues for any future issues like this. ... View more

@johnf39295821 interesting trick, I did not know that.   Because the Keyboard Shortcuts can be a bit intimidating, I created a video on how to change from two hands to one finger for both labels and ratings.    https://www.youtube.com/watch?v=g0PO-rnn0uE&t=22s     ... View more