Hi, what version of Adobe Illustrator are you installing? ... View more

At this point, I think it's some kind of bug. ... View more

Hi, have you tried to reset the program preferences? ... View more

Hi, if you have the possibility, I suggest you upload an image, so as to better understand the problem you are experiencing with the software and it is also easier for us to help you ... View more

I don't think the two versions of Photoshop can give problems to the vram. ... View more

Hi, what happened to you is really very strange. Have you updated Adobe XD on your computer and smartphone? ... View more

Hi, obviously more details are included in the realization of the graphics (lights, shadows, etc.) the greater the work that the computer will have to manage to guarantee an excellent experience and fidelity of the image created. ... View more

Hi, of course you can continue to use the 2018 version. Obviously, if you use the 2019 version, it will have new features available. ... View more

Hi, the best solution is to rebuild all the image manually. Surely you will have the result you expect. ... View more

Hi, try deleting Photoshop and Creative Cloud again and then reinstall everything. ... View more

Hi, try to follow these steps Open Font Book Select All (cmd + A) File > Validate Fonts... Top left dropdown menu to 'Errors' Tick > Remove Ticked ... View more

Hi, have you tried resetting Illustrator preferences? ... View more

Hi, hold Shift when applying the transformation. ... View more

The Convert Anchor Point tool will remove the handles from a point and removethe curve between two points, creating a straight line. Left-click and hold onto the “Pen Tool” option in the left menu until a drop-down appears. Select the “Convert Anchor Point Tool” from the drop-down menu. ... View more

Hi, the files must be saved with "PDF compatibility". ... View more

In this case I suggest you go back to the previous version of the OS. ... View more

The technical specifications of your iMac are sufficient to make Adobe XD work. Have you tried updating the software? ... View more

Hi, try to save the file in AI format. EPS format does not support transparency. ... View more

Hi, of course you can insert an image directly on the artboard. Select the rectangle tool and create the shape that interests you. Next, drag the image into the newly created shape and import the image directly onto the artboard. ... View more

Hi, could you tell me the technical specifications of your iMac? ... View more

Hi, I suggest you go in Preference -> Performance -> GPU Performance, you have to uncheck "Enable Animated Zoom" ... View more

Hi lesnicole, the configuration you selected for your iMac is perfect for your purposes. But my advice is to keep your working files and the OS on your main drive (the 500gb SSD in this case). But I know in many cases this will not be sufficient but, as D Fosse said before, in cases like yours there are 2 main factors who will affect your PS performances, ram and scratch disk. But lets say you are going to open a PSD file on an external drive the main part of the job will be still done on your RAM and SSD (if you have enough resources) and just when you will save your file you will face some slowness. Of course the best choice, as said before, is having your working file on your local SSD. In this case you can consider starting with the smallest SSD available on the Apple Store and then change it. (after market upgrades are easy, reliable and waaaaay cheaper than the original on the Apple Store). ... View more

Hi Lykke, sometimes happens even to me and in my case is typically related with a PS document containing one or more artboards. ... View more

Anytime ... View more

Sorry I've read too late your problem, but it's a known issue who have as workaround the rulers hiding. Known issues in Photoshop CC better luck next time ... View more