no problem at all. Just double click your slice and put the right numbers W and H as showed in the attached screenshot ... View more

Hi Matthews, the usual prefs reset is the first step. Then we can try to figure out. Press Ctrl-K (PC) or cmd-K (Mac). Click on "Reset Preferences on Quit" in the "General" tab and press OK to confirm your action. Press OK to close the Preferences window. Restart Photoshop. ... View more

Sometimes it could depend from a too big (in terms of pixels) image. Sometimes this error happens too when you try to export an animated gif who is too big. Try to scale down your image or use it on a very small image, just to understand if the problem persists. ... View more

Hi John, the solution you are looking for its just 2 step ahed. After you did and named your four slices (as you already did), go for File/Export/Save for Web (legacy) in the next dialog box just select all the parameters you need (filetype, compression, srgb, etc) and now you will be able to save your 4 files at once. However, the next dialog box can be a little tricky so in case just ask away via reply here. Hope it helps. ... View more

No problem at all, my pleasure. Any case I will investigate further when I will be back at home (where I have even a Cintiq). ... View more

Well, I'm sure you already did it but just to be sure: did you checked all parameters on the option bar? (included the evil "set smoothing stroke" ofc) ... View more

Hi PPhotography808 , may I ask you what kind of input are you using? (i.e. mouse, trackpad, tablet ecc.) Cheers ... View more

If the file has to be on web, there's no point in saving at higher than 72dpi. If you save a 180x150px at 300dpi, the resulting image will just be bigger than 180x150 accordingly to the resolution. Anyway, if you downscale an image at 180x150 and then zoom in the canvas, it's normal to have a blurry result, because Photoshop works with raster images, and 180x150 contains very few informations for you to have a sharp preview. The same is for the website. If you have to upload such images online, they are supposed to be showed at a very little size, which will be equal to a 100% view on Photoshop. And while a vector graphics may be a good choice [as suggested] you need to check with the website manager if this kind of file is acceptable for the website. ... View more

What is the actual issue? Can you post a screenshot and/or describe what happens better? Maybe add details such as your hardware and software configuration... ... View more

The issue may be caused by some settings of the wacom tablet itself. Have you tried the same experiment with just mouse or trackpad? Something you can try to identify the problem is: - Check if the driver is up to date; - Try to draw this line with mouse/trackpad; - Upload a screenshot of your Wacom settings. ... View more

You might be right to a certain level, but the reported issue is most likely to be related to a color profile mismatch. Of course the colours on the Mac ant the ones on another device won't be similar, but there's a difference between what's the normal behaviour and a profile mismatch. If you send, for example, a PDF with CMYK color profile via WhatsApp, you'll find out that the colours are crazy. And yes, WhatsApp is not the best way to send file whatsoever, but if the file is RGB, the colours will be "good". So... ... View more

What steps do yo follow when you save the file? Can you please show us the whole saving process? ... View more

There's no need to increase the DPI of a screenshot. Let's say you have your website open in full screen, on a Retina MacBook Pro 13". If you take a screenshot of the full screen, you'll have an image more than 2000px long. And if your mockup doesn't need to be printed on a high res, high format, high end art book, I don't see why you would need a larger image. So, take the screenshot [if you are on a mac, default file format will be .png and you best leave it so] and put it directly iniside the mockup. Then, if you may want to edit the mockup once put into InDesign Project, you can also insert the .psd directly in InDesign. ... View more

Unfortunately, my friend, there's no such recipe. I know, we all have thought at least once that, well... all mass-produced screens should be the same, right? Wrong. If you have a Cintiq 27HQ and an iMac and I have another Cintiq 27HQ and another iMac, even if we use the same color profile we could end up with four different color results. The only way to have a correct measure and the right color profile, is a Screen Calibrator. ... View more

As said before, anything you will use in whatever way on smartphone - but this is true for any digital (aka non-printed) purpose - should be treated in a RGB environment, because you don't expect any device to have a color manager that can interpret your CMYK and convert in a good way in RGB. With that said, to solve your problem, you should just save the file in a usable file format (.jpg or .png will do best) and send it on the smartphone. Also, due to your Color Setting, you will not be prompted with any alert when you open a file that doesn't match your working color space, so you could be end up working on a CMYK file without even knowing. To know the actual color mode of the file you are working on, go to "Image > Mode" and see if "RGB Color" is selected. If not, you could convert the color profile via "Convert To Profile" [PLEASE DON'T CHANGE IT SELECTING IT DIRECTLY]. Hope this will help. ... View more

May I suggest a deep search for the mentioned file? Maybe you'll find it laying somewhere creating confusion on the Creative Cloud installing system. Have you tried to re-install the CC app, too? ... View more

Hello there, would you please give us informations about your hardware and software setup? Also, have you been able to re-trigger the error? Knowing what went wrong could give insights. When you re-installed Premiere Pro, did you delete preferences? If not, try to do so again. ... View more

Look, I'm not sure if this is correct but, based on what I see at the moment, I guess this feature just doesn't work, or just triggers the opening of Behance website. Anyway, even if it worked, it just gives you the possibility to upload a WIP. Now, despite the fact that it could be a useful feature, I would suggest to use the standard procedure, where you export your assets and then upload them via web browser. ... View more

It's a strange situation. Unfortunately, without seeing what you have designed and what is the actual result online, it's difficult to judge and evaluate. Also, if you have designed the layout in Photoshop, it's more likely that the dev should have interpreted it as a concept, and not as a 1to1 corresponding representation. For future references, anyway, this kind of stuff is something you should consider at the beginning of the design process, and maybe agree technical choices with the developers to avoid these troubles. ... View more

It's clearly an issue related to font embedding. Have you tried opening the pdf that makes show up the issue with Illustrator? ... View more

It looks like there's something missing during the workflow. The assets you add to the library are visible via browser in the CC Library? ... View more

When you export the path from the asset export tab, you should get what you need. I just gave a try and it worked. What is your workflow? How did you export the logo, and what kind of code did you get? ... View more

When you run the import process, you will be prompted with the import screen, which is logically divided in three section, left to right: Source panel on the left, select view on the middle, destination panel on the right. You have to select the right destination drive from the right panel. As you may notice, I have two drive available: Macintosh HD and MiniVault. Just choose the right folder on the right drive. If this is not possible for whatever reason, maybe give us some details about the issues your facing. ... View more

If I get it right, you may want to trace your path, creating a pixel image that could be saved as a PNG. If this is the case, try do the following: Open a new document and draw a path with the Pen Tool. Then, select and right-click the path in the Paths panel and click on "Stroke Path". After that, you will se another tab asking you to pick a tool for the action: Once you have done this, you will have a raster image that can be saved as whatever format you like. I hope this will help. ... View more

Have you tried to contact the support for asking them assistance? You can reach the customer care, here: Contact Customer Care However, it seems like there have been issues when you have formatted your computer. ... View more

What happens when you actually click on one of the unloaded previews? If you get to see the image you clicked onto, then there's just a problem with the previews. And you could try to refresh the browser cache. Also, in your Lightroom screenshot I see you have 3.113 photos not uploaded yet. Are the ones in this collection among them? If so, then you have to wait for the upload to complete. You get the exclamation point icon because Lightroom tells the server you are uploading a collection with x-amount of pictures, but the actual images aren't there yet. ... View more

Normally you get this situation when previews are not loaded yet. How long have they been like that? ... View more