If the white background is gray there are 2 possibilities. 1. There wasn't enough light on it. 2. The image is under exposed. The second one is easier to deal with but lets start on the 1st. In the Layers panel at the bottom you'll see a circular icon looking like a Black&White Cookie. Click it and choose Levels. You'll see three Triangular shaped icons under the histogram. Move the one on the right to the left until the background is brighter. Now in the Layer Panel you'll see the adjustment layer with a white box. Thats the mask. On the mask you will paint with a black brush over the person. This will hide the adjustment you just made from affecting the person. You can switch to a white brush if you go too far with the black. You can go back and forth all day long. If the problem is underexposure, adjusting the exposure should fix it. You can use the Levels for this or you can try the Exposure adjustment layer available from the same "Cookie" icon Let us know if this helps. ... View more

Ok. Method one should work just fine if the catalog has no trouble opening. When it is open try selecting less images before opting to remove. Your machine seems to have a problem with the export of thousands of images as a catalog (hence the desire to reduce the catalog size) so giving it les work to do should help. ... View more

Well clearly taking hours to open a catalog regardless of version is a bigger issue than the original question. Do you have any backups of the version 5 catalog you can open (with v5)? Once open you can split a described above then convert each to v6 catalogs. ... View more

If you want to maintain that workflow, thats fine, it makes sense to you and I can see an advantage. Personally I use both programs but for different content, never the same images. To save you a step you could set up a watch folder in Lightroom and export your images from iPhoto/Photos into that. Although it occurs to me that if all you are wanting is to use the Develop Module then skip Lightroom altogether and simply use Adobe Camera Raw via Photoshop/Bridge. Lightroom is a catalog primarily and so is Photos. Mixing the two on same images is asking for problems. Having said that, if you only have the perpetual license for Lightroom and don't own Photoshop, you don't have much choice. ... View more

Right click on the Photos icon in your Pictures folder. Choose: Show Package Contents. Drag the Masters folder on the the Lightroom app icon or the Library window. The Import Dialog box will show. Move or Copy to desired location. Note: this will only take the Master files (the ones you imported into Photos) and not any Albums or tags you may have assigned. ... View more

Good to know, glad there was a chat support on a Holiday Weekend. Enjoy Lr. ... View more

So you didn't get a phone number from my link? Why? A simple .dmg would suffice. A simple DNG is what you get with the link from John Waller. Installation after download shouldn't take more than ten minutes. The phone number will help to determine if the serial number is valid. Where did you purchase it from? ... View more

If you use twitter, then often a tweet to @AdobeCare helps. From this page: Error "The serial number is not valid for this product" | Creative Suite Click "Still need help" at the bottom of the page. Follow the trail and you get chat or a telephone number options ... View more

That would suggest its not a procedural problem but one with the number itself. ... View more

If you are typing it in from the box what are you pasting? ... View more

That would qualify as "or later" ... View more

Trial versions are available here: Download a free trial or buy Adobe products | Adobe downloads Click on "View all available free trials" then find Photoshop Lightroom in the list ... View more

Switched back to SendNow. File uploaded fine. Will wait for further improvements to Adobe Send. ... View more

Target the layer you want to move, then from the menu: Layer > Duplicate layer... In the dialog box, select the document you want to paste into. The positon will be the same even if the document is larger or smaller. You can also rght click on the layer and choose Duplicate Layer... This is almost the same as Paste in Place (Edit > Paste Special > Paste in place) One difference being you dont have to make any selections nor do you have to switch documents to complete the paste. So you can work from multiple documents duplicating a layer or layers into a document thats not taking your focus. A second difference is the duplicate layer method preserves the relationship between layers while paste preserves the relationship of the layer relative to the document size. All positions are relative to the upper left. So if your receiving document is smaller and you paste an object that resides lower right in a larger document then it may appear off screen. ... View more

What happens when you press the keyboard shortcut (C)? Then cycle through the "c" tools with Shift +C Can you post a screenshot of the Toolbar? ... View more

You can use the Tone Curve to invert images. Click the icon to enable Point Curve editing. Drag the corner points to their opposites. ... View more

Im sorry, there must be something getting lost in translation. The Options Bar is at the top of the screen. I thought you were suggesting the Left / Right paragraph alignment buttons were missing - shown here. But it seems from your screenshot that you have them available to you in the Paragraph panel. ... View more

Are they missing in th Paragraph Panel AND the Options Bar? ... View more

I wonder if it would be possible to program a feature that can: detect if the user is upgrading from a previous version alert the user to new, minor enhancements with a dialog asking if they wish to view a tutorial of old vs new functionality. That way, current users wouldnt be blindsided (and frustrated) by these kinds of changes. It would also be much more tool specific than the workspace of "Whats New" which simply, although helpfully highlights menu items of new features. ... View more

I'll take that Option!. Now, if you add it to the already in place contextual menu... it becomes super powerful. Thanks ... View more

Yes, I realize that but the point is its different behaviour from that of the simple double clicking while using the Path Selection Tool. In addition, the default filter for the layers is set to "Kind". Once Isolation mode is activated via any method and then deactivated, instead of returning to Kind, the Filter feature is actually turned off. Requiring one click on the red tab to turn it back on (which sets it back to "Selected") and another to access a different Layer filter or return to Kind. Surely that cannot be the intended behaviour. ... View more

I dont mind the implementation of new features as once I am used to them I use them. However, the ability to drag across the canvas and select multiple points/paths from different layers quickly breaks down when the paths are vector masks that often lie on top of each other on different layers. The solution is the new Isolation mode but now we have an inconsistency in layer behaviour. Double clicking vector data sets you in isolation mode to work on the vector data. Double clicking anywhere outside of the vector data gets you back. This becomes a problem if you switched tools to work on the non vector portions of that layer. Now you have to switch back to the Path Selection tool and double click to get back. Why not allow double clicking with the move tool? In addition, double clicking to get back out of Isolation Mode leaves you on NO layer, instead of the one you may have been working on unless you double click ON the path itself, thereby requiring one to choose a layer before continuing to work. Now what if I want to work on pixel data in Isolation Mode. Why can I not simply double click on that data? Why is the Path Selection Tool or the Direct Selection Tool the only tool that can invoke isolation with a double click? Furthermore, why when I use the Direct Selection tool and double click on pixel data while in isolation mode it doesnt change the Layer Filter to "Kind" but in fact turns the feature off. Requiring two operations to get it back on again! I think perhaps it was the Vector people in the team that brought the Isolation Mode in but really didnt flesh it out for pixel data people. ... View more

I think it must be a bug as I am experiencing similar behavior. On a vector mask, using the Direct selection tool (or the keyboard modifier with the Pen Tool) when I select a point, the entire path is selected. Tapping outside or inside the path doesnt help. When I go back to the point, again, the entire path is selected. If I use the Pen tool to make a new path in the same mask, for example a quick triangle or even a single point then delete it I am able to use the Direct selecton tool. This is repeatable behaviour. A key seems to be to never actually use the Path Select Tool as when the entire path is selected the whole bug starts again. I have disabled the Path Selection Tool Shortcut of "A" so now the only tool availabe is the Direct Selection Tool. ... View more