Forum session login/timeouts

Report · Apr 27, 2009

We've had some changes made for session timeouts. Are people still having to constantly log-in throughout the day? Today I've managed to stay logged in without any forum activity for up to 3 hours or slightly longer. Has it improved for others? The login session should now be about 4 hours. It was supposed to be two hours previously, but for some accounts it might have been shorter.

John

Report · May 13, 2009

It is most inconvenient and very unprofessional of Adobe.

Report · May 13, 2009

(Updated) test.

Report · May 13, 2009

You realise you won't see anything if you're the one who updated the thread?

Report · May 17, 2009

New twist to an old problem. Unusually, this morning I had been logged out in both my computers (Mac/Firefox and Vista/Explorer). When I clicked on the Login/Register button in my Vista/Explorer, I had to wait for more than two minutes for anything to happen, and I was finally taken here:

(and now I inserted the above picture after the text)

Report · May 17, 2009

That looks like the style sheet didn't load for the page. Can't really tell

without seeing the rest of the page.

And the URL looks like you are at adobe.com not at the forums when you got

that (adobe.com vs forums.adobe.com).

John

2009/5/17 Claudio González <forums@adobe.com>

http://forums.adobe.com/servlet/JiveServlet/showImage/3453/Login.jpg
New twist to an old problem. Unusually, this morning I had been logged out
in both my computers (Mac/Firefox and Vista/Explorer). When I clicked on the
Login/Register button in my Vista/Explorer, I had to wait for more than two
minutes for anything to happen, and I was finally taken here:

>

(and now I inserted the above picture after the text)

>

Report · May 17, 2009

John_Cornicello wrote:
That looks like the style sheet didn't load for the page. Can't really tell
without seeing the rest of the page.
And the URL looks like you are at adobe.com not at the forums when you got
that (adobe.com vs forums.adobe.com).
John

Hello John,

Not sure what you mean by "the rest of the page". I cannot say for sure now, but this is what happened this morning. I used my bookmark to come to these Forum Comments forum, which I did normally. When I got in, I saw that I had been logged out during the nightly shutdown so, in the main page of this forum, I clicked on the Login/Register button. After several minutes of waiting (I was busy switching on my Mac and checking my emails there in the meantime), all I got was the strange screen I showed in my previous message. That was all; there may have more similar items down the page, but I remember having gone down to the bottom before my screenshot, and I would say that, had there been anything unusual further down the page, I would have taken a second screenshot and included it.

After that, I used my same bookmark again, saw that I was still not logged in, and used the same Login/Register to login without problems. And I'm still logged in here, althoughI was logged out of my Mac.

Report · May 19, 2009

Today I have been logged out several times in both of my computers, and in periods of quite a lot less than 4 hours of inactivity. I would say this time it was less than half an hour.

Report · May 19, 2009

I was logged out *while* I was surfing various areas of the forum. I went to reply, it allowed me to click the button, said "Welcome, greenjumpyone", but then said I was not allowed to post, that I needed to log in!! Then why did it give me the "reply" button!?!

Bottom line, it is still an issue, even for currently active sessions.

Report · May 19, 2009

and a session timeout should be renewed every time a user performs an action. if the session is designed to last for 4 hours then ever time the user clicks the timeout period become 4 hours from the new user action... if it's not happening that way, you're doing something very wrong on the back end!

cookies are a different story. maybe adobe can look at renewing (or updating the timestamp on) the 24 hour cookie say every time the user reloads a forum index page. bob knows it can't actually make load times for those pages any worse, and it might actually solve most of the timeout issues people are having.

Report · May 20, 2009

The latest login/logout silliness for me is I'm logged in. I cme back after a bit and I'm logged out. I simply quit my browser and restart it, and I'm logged in! Go figure!

Don

Report · May 23, 2009

IT'S GETTING WORSE!

... and the forums are getting slower.

Grrrrrrrrrrrrrrr!

Report · May 24, 2009

John Cornicello wrote:
We've had some changes made for session timeouts. Are people still having to constantly log-in throughout the day? Today I've managed to stay logged in without any forum activity for up to 3 hours or slightly longer. Has it improved for others? The login session should now be about 4 hours. It was supposed to be two hours previously, but for some accounts it might have been shorter.
John

Why can't we just do away with this nonsense?

Please see my post here:

http://forums.adobe.com/thread/437350?tstart=0

This whole login business is a farce. As you say you have to any way log in to the store a fresh... so what gives?

Report · May 24, 2009

By blaming this mess on John, you are being grossly unfair, and you are not helping anyone... Also, John doesn't need to be reminded of keeping an eye on what's posted in this forums.

Message was edited by: Claudio González

Report · May 24, 2009

Claudio González wrote:
By blaming this mess on John, you are being grossly unfair, and you are not helping anyone... Also, John doesn't need to be reminded of keeping an eye on what's posted in this forums.
Message was edited by: Claudio González

Who's blaming this mess on John?

Report · May 25, 2009

JayJhabrix wrote:
Claudio González wrote:
By blaming this mess on John, you are being grossly unfair, and you are not helping anyone... Also, John doesn't need to be reminded of keeping an eye on what's posted in this forums.
Message was edited by: Claudio González
Who's blaming this mess on John?

Well, I may be too candid, but I tend to think that if you post an agressive message as a direct reply to someone, and quoting that person's message, then your diatribe is addressed to that person. When you wrote "Please see..." and "As you say you have....", you didn't say that you were addressing Adobe, or some other person. Please forgieve me for misunderstanding you.

Report · May 25, 2009

Claudio González wrote:

Please forgieve me for misunderstanding you.

That's ok... And just to clarify again, it wasn't aimed at blaming John. It was just a question. I know he's doing a marvellous job... please see a thread where i thanked Kanguyen and him for their effort and attitude.

Report · May 24, 2009

I just had to log in again—the fourth (4th) time today. What changed today?

Report · May 24, 2009

Ramón G Castañeda wrote:
I just had to log in again—the fourth (4th) time today. What changed today?

Maybe they are playing with their cookies!

Seriously though, this is now beyond an inconvenience and into the realms of farce.

Report · May 25, 2009

After closing FF last night, I logged in, read, and posted. 8 minutes after posting, I was logged out.

Report · May 26, 2009

New twist to an old problem: I have just been kicked out of the forums a few seconds after posting a message. And, fortunately for me, the message was posted.

Report · May 30, 2009

The login session should now be about 4 hours.

Why?

In the previous forum (you know, the ones that just worked), I could go away on vacation for a week, come back and I was still logged in.

This is as it should be for the new forums as well (you know, the ones that don't just work). If I select Remember Me under the Login, it should actually remember me indefinitely.

Report · May 31, 2009

JSS1138 wrote:

Why?
In the previous forum (you know, the ones that just worked), I could go away on vacation for a week, come back and I was still logged in.
This is as it should be for the new forums as well (you know, the ones that don't just work). If I select Remember Me under the Login, it should actually remember me indefinitely.

Already chewed over at length Jim. Check past posts on this.

Everybody hates the new situation.

(Also the "Remember me" tick remembers the password but not the state of being logged in.)

Report · May 31, 2009

John Joslin wrote:

(Also the "Remember me" tick remembers the password...

Because that's a 'Browser' function.

John Joslin wrote:
... but not the state of being logged in.)

Because that's a 'cookie' function set by the website Which is where the trouble lies...

Report · May 31, 2009

Alternatively, you could update to the latest version – XXYYZZ – degrade your video drivers... and just go across to your favourite bar to chill with the tipple of your choice

Report · May 31, 2009

[Remembering login state is] a 'cookie' function set by the website Which is where the trouble lies...

That was my understanding as well. So why the hell can't Adobe set a login cookie as before?