Frustration with getting font. My frustration level is at an all-time high.This is a problem going back almost a year, when I had a catastrophic System failure that also took out my back-up drive as well. I lost many of my fonts, but was able to retrieve most all via re-downloading at Adobe.com, or by way of DVD back-ups of my archived files. After trying to get it this issue resolved last year, I was so upset at getting a run-around from Adobe during phone calls, that I walked away until just last week. To lay it all out, here is an e-mail I sent last year, following the over 1.0 hr. I spent on the phone trying to get a resolution.I've deleted case numbers, as I didn't think they would be appropriate on an on-line open Forum.04/21/200919:56:42This was not resolved. I'm still needing to find out if I can download a font I purchased from Adobe back in the 1990s.The ITC Franklin Gothic Package (103-00) was purchased via Adobe's Type On Call on 17 Nov 1993. The Access Key is xxx-xxx-xxxx-xxxx. I no longer have any of t