Using the Community

Occasionally I have seen posted some useful Help sheets from Adobe in response to questions.  But think they are underutilized,  as they are not easy to find,  even if you know they exist.  I clicked on the Adobe icon and went to Help/Photoshop.  By looking a "Up and Running" and "Top Issues" one can view the fact sheets, expecially if you press "more".I think each Forum should have a link, such as "Adobe Fact Sheet for Known Problems" that will take you directly to this Help page.  Then make the headings a little more user friendly (informative) for joe and sally six pack.

Last night around 7PM Pacific Coast Time, and again this morning (11/9) from 7 to 9 I was unable to log on.  Site just said - site unavailable. Check by e-mail with person in Florida and he had same problem.Is Adobe on top of this problem?  If they are going to have a scheduled maintenance would be nice to know in advance.

Dear Adobe,I find your commercial of the boss slapping his employee across the face until he changes his response about the efficacy of social media very offensive.  Not only does this commercial make light of bullying, physical violence and workplace intimidation, it sends a completely wrong message about social media!  My kid (12 yrs) watched it with me and was upset by it.  Trust me, I am a media producer by trade and am not easily offended, but the message of the commercial was completely lost on both me and my kid.Sorry Adobe, get a better campaign.  This one is terrible.

Why does my daughters ADE keep saying invalid licence key.It's authorized with my adobe I.D.It was working but now its not since upgrade.HELP

Hi:My forum name is "It doesn't work!"But somehow or another, when I signed in to post a question in the CS Mac forum, a slash got added to the word "doesn't", between the n and the apostrophe, thusly:It doesn\'t work!Weirdly enough, when I'm signed in, the welcome message in the upper right-hand corner of the window displays it correctly:It doesn't work! Anyone know how this can get fixed? Or if it's possible to change the name altogether? Thanks for any info you can give me…

HI.1.- set schedule to allow automatic updates (adobe and McAfee)2.- in the survey after the upgrade allow comment (that I had placed there)

I have been a regular participant but lately I have to sign in every time I return.I always check "Remember Me" but no joyOS is XP Pro using Firefox 15.0.1Would appreciate arriving on page already signed in as it has always been.Appreciate any tipsKen Binney

Hi guyshope all is well. i am new to this forum. i need help in placing a drop down menu on a pdf porfolio file that links to various pages on the same pdf file.thanks in advance

I had to update my domain password the other day and in doing so lost all my microsoft applications. I have had to re-install them all and they are now working. Illustrator also had issues and now wont preview eps files. I have re-installed Creative Suite CS5 and its still not working. In all the .ai files I open the box shows where I have placed the graphic .eps file (saved previously in Photoshop) but this image does not preview. If i save the .ai file as an eps and run it thru Acrobat distiller it distills the images in place and they show. What is missing or turned off, please please help I have wasted a day on this so far? I run a Mac with  10.7.5 and have 10GB of ram and terabites of space.

Thank you for your partnership with Adobe! While we fully appreciate your support, it is our responsibility to ensure that you are aware of required compliance with the FTC’s Guidelines. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe.In particular, please adhere to the following requirements:•    Always disclose any involvement with Adobe, and its products or promotions when you are sharing information about Adobe on a public channel. The disclosure must be on the same page as the endorsement. For example, if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on – make sure your audience understands this.o  Example of a disclosure: “I received these free products from Company X,” or “I received this laptop and an honorarium.”•    Be truthful. Endorsements should not be misleading. If you need additional

How do you set your email to private in the Adobe forum? I have gone to my preferences, my Adobe, everywhere and I see no option to set my email to private.

As a student, I had purchased a Student Edition of Production Premium 5.5 at my university .  Am I allowed to use the software for commercial use?

reply-to: jive-590141242-128ap-2-2v42c@mail.forums.adobe.comSkip navigationWelcome,   iamdmilne     (Sign out )NewYour StuffHistoryBrowse Adobe Community > People > iamdmilneYour Email NotificationsBelow is a list of items you are watching. You can use the drop down below to filter by type of content, forums, or users.Items per pageFilter:You do not have any email notifications.Adobe Community > People > iamdmilne HelpTerms of UsePrivacy Policy and Cookies (UPDATED)Choose your region© 2012 Adobe Systems Incorporated. All Rights Reserved.Thanks

Can I format my X-box 360 to use the Adobe?

Hi,I'm trying to read merged RGBA data from PSD format. "Image data" section contains channels (RGBAA... where first A might be a merged transparency or Alpha mask). Can someone tell me how to know what is stored in first A? I noticed that:when image contains no transparency, but has at least one Alpha mask, then first Alpha channel will contain that alpha maskwhen image contains transparency, then first Alpha channel will contain merged transparency and other Alpha channels will contain alpha masksSo how do I reliably differentiate between Transparency and Alpha mask in first Alpha channel?Regards,Paulius LiekisUnity Technologies

I'm trying to access my support cases, but after I log in (using the new screen), and then click on My Support Cases, I see the cases, but when I click on them I get an error message and I'm logged out of the system.

I am saving black print newsletters as pdfs to print and they print in a screen. How do I stop this?? Is there a setting that I do not know about?

http://www.adobe.com/products/type.htmlIn the main image of the banners/previews, there is a program related with typography design.What program it is that? I'm interested in getting it.Thanks a lot, and sorry for this weird question.

All over the forums I can postings of Bob Dix.

I started the discussion on http://forums.adobe.com/message/4792994 but it is shown as being started by someone else with my comments (showing as Ben Hutchinson instead of me). So now I can't edit my initial post and those assisting are asking me questions  ot which I've posted  answers but they don't realise because it seems the inital question was posted by someone else. It also means I can't edit my post. I used a private, secure computer to post the message from a private residence on a private IP. What's going on here? Can I get my discussion back? I'm really in a rush for some assistance because my folio is due soon and ID is being a pain.Help!

I'm not going to rant and swear like I imagine most people do, that solves nothing. I just have a simple question. Is there no way for Adobe to offer Photoshop CS6 at reasonable prices to the disabled? I tried asking a customer service person in chat but they essentially told me its not their problem. And they noted how wonderful photoshop was as if to rub it in my face. I realize their are amazing artists that use this, who also must have decent amounts of money. But I never went to college nor am I some super master at Photoshop (I use it at my friends). However I am disabled and unable to work. I barley have enough money to survive on. So naturally a program like Photoshop would work great for me so I could work from home mostly editing pictures, correcting pictures and even doing some art. This is the same thing I said the customer services too.As stated I know Adobe wants to make money. But don't you think you would make more if you offered photoshop at a reasonable price for peop

Been a couple of long Forum outages today, at least in Washington State.  Is this server problems, or are they modifying the Forums?

     I can't find an email address in contact or support and I can't find a forum for customer feedback or complaints, so here I am. I am very disappointed in the licensing policy your company has taken. I have a license for Creative Suite 3 Design Standard that I have been using, it only came with Mac install disks. My Mac recently died and I went with PC to save some money and for the flexibility PC allows. I am now finding out that there is no way for me to use my VALID CS3 license with my PC. How is this right? I called a sales representative to ask about license transferring which I saw on your FAQ. Apparently the only way to switch from Mac to PC or vice versa is to buy/upgrade to the latest version CS5.5. According to the sales rep, this is because you guys have no way to get a copy of CS3 or even a serial number for CS3. Who do you think you are kidding? You want us to believe there really is no way for you to let us switch OS's on a product we already have

When I go into a particular discussion group and search for a topic, a list of discussions are displayed, but I don't want to scroll though an exaustive list of every possible topic. I simply want to enter some key words into some sort of "search" field and filter to the topic I need an answer on. Am I missing something? Please let me know.Thanks,Steve

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