Using the Community

Just reporting that the forums are terribly slow over here right now. And I apologize, but this slowness and our efficient search engine made it impossible for me to find one of the previous threads with similar titles...

48 forums? Wow!! I guess this is going to be a big deal.

I have an online magazine which is published as a pdf file.  I want to be able to track the advertisers hyperlinks.  Checking with both Adobe.com and my hosting company I am lead to believe there is no way to track the click throughs of a pdf document.  Is there a way to track these?  If not, is there another adobe product which we could publish the magazine in to allow us to be able track the click throughs and forwards?Any suggestions are greatly appreciated.

Some minutes ago, I noticed this in a message in the PM forum:If I passed the cursor over the doubly underlined word in green, my browser showed an URL in the lower bar as it does when passing over a link. The URL was that of the thread where the message is,http://forums.adobe.com/thread/890923?tstart=0but with an added # sign at the end. If I clicked on the word, I received an unusual "not found" error which unfortunately I didn't register, but within a site which is unknown to me.The effect is gone now (the word is no longer underlined and in green, and there is no sign of an URL in my browser if I hover over it). If I paste the above link in a new window in my browser and add a # sign at the end, I am taken to the thread where the changing message is.I could swear I saw exactly the same effect yesterday, or early this morning, but I am not sure if this happened in this same message or in another one.Has anyone else seen the same thing? Does anyone know what this is -or was?

I'm subscribed to a bunch of forums but when I go to my main account's forum profile, it lists a diff. email address than the one the emails are going to, and says I'm not subscribed to any forums.So before posting that screen shot (as you guys recommend in the tech note) I'd like to log out of my main account (this one) and log in with what I think might be my "forum subscription account", but I've been searching for 20 minutes and can't find a log out button. Not even a "you're not anne-marie?" link. Where is the log out button/link?AM

Now sure what's causing this. Missing background images possibly?Everything in the background has gone gray.

I am not sure which adobe flash product I need for what my goals are.  I'm interested in drawing and creating flash cartoons and I was wondering which adobe flash product is the best for being able to do that.   Thank you.

I'm getting Cannot Post Now errors trying to post a long post in the Premiere Pro forum. But I get the same error posting 1 short paragraph in the testing forum?

Everytime I move to page two of this forum and read a thread, it returns me to page one when I exit the thread.Makes no difference whether or not I'm logged in. Whassup?

http://forums.adobe.com/index.jspa:Announcement:Welcome to Jive Version 4.5...Adobe Forums powered by Jive Software's Clearspace ® 2.5.16

I am aware that all threads contain a "Report Abuse" link. However is there also direct link for reporting spam/submitting additional comments? Those darned spammers are getting smarter ...

Hi,I trust this is the right place to post this suggestion. I'm a newbie. Today I wanted to post a question on the Acrobat for Windows forum. I had already logged in and could see my screen name in the top left corner. No matter where I clicked/looked, I could NOT find a way to post a question. After about wasting 1/2 hour, finally in extreme frustration, I called technical support. It was there that I learned that logging in with your user Adobe ID does NOT log you into the forums.  This is sooooo counterintuitive it makes me want to rant. But, that isn't going to help the Adobe webpage designers make the website a better place.So, Adobe, if you are paying attention to this, I urge you to redesign the webpage. Either make the login ubiquitous across Adobe for the user, or add some clear instructions to the forum page that alerts the user they need to click on the login button again on the left side of the page. By the way, the support person I spoke to "bent the rules" to help me

Two years ago I purchased the Adobe CS4 suite at an educational discount (I work at Columbia Univ.) that came to over four hundred dollars. After going through what seemed like an overwrought and needlessly complicated procedure to get a serial number, I installed the software. Recently I upgraded to a new computer and discovered that the email that contained the serial number had been inadvertently deleted. So I called Adobe to get it again. Even though I had registered the product and even though the person on the other end of the phone had all my information in his database, he refused to give me a serial number unless I could "prove" that I purchased it. This means tracking down the purchase on a two year old American Express statement, but even then I was led to believe by the Adobe employee that this might not be good enough. God knows what they are looking for.In all my years of purchasing software *legally*, I have never run into such a brick wall. I am thoroughly disgusted and

I was recently in a fire (December 2010) and my Creative Suite Design Premium Student Edition was destroyed along with my new MacBook Pro.  I have contacted Adobe since April 20111 to try to acquire a replacement and have had no luck.  First off, I have received automated responses are that are not even a live person.  For example, I explained my situation and that I obviously don't have my serial numbers anymore because they were detroyed in the fire.  Adobe's response, here are your serial numbers, I am sorry you are having a hard time installing your software.  Does that sound like a live person or perhaps a person that does not care.Secondly, I submitted my proof of purchase (my mom had purchased the computer and Suite for me).  All the information was available right on the sheet I submitted.  They came back and asked me for the e-mail address of my mother so they could look up her student account.  This was after I explained I was the stude

Is there any way to delete an old Adobe User Forum Account without it affecting my software activation?

How to type in the space fortab ruler?

This morning (8AM West Coast USA) when I signed in (work computer, so required to delete all cookies every day) a message popped up about secure and non-secure web content This is not something I've seen before... is someone doing "something" to the forum login?

Hi, I'm working on a big animation project.  I'll be doing everything from the concept art to the actual animation, but I need a new monitor.  My budget is around $350.  At the moment I'm planning to buy the Samsung LS27A350HS.  I want a 27" inch monitor for this kind of work, and I was told this was the best for the price range.  What are you thoughts?  Is there a better monitor I should be looking at?  I found a used Dell 2707wfp for $400, but I don't like the idea of not having a warranty.

I've tried searching some simple phrases such as "uninstall", "cs2", "cs3" and I'm not getting any results.What am I missing here?Is it working for you folks?I'm using Safari 5.0.5 and in Mac OSX 10.6.6

I need help fast pleaseI completed a resume online using LiveCareer. I downloaded it to the adobe reader. The reader made one page into two. How do I get it back to one page?? thanks !

Hi all,I would like to search a single forum for a search query. Is this possible in Adobe Forums?I see only the "Search Forums" field on the top right of the page where I can do a search over all forums. This is not what I would like to do (imagine LiveCycle with a bunch of forums).How can I search only one forum?Thanks.Paul

This link contains a link to a malicious website:<http://forums.adobe.com/message/3804032#3804032>The question may be legitimate but the link <http://link removed by host/> is malicious according to three reports:I have replied to the OP and given him the proof of my source but the moderator need to remove the link quickly before it starts propagating to all search engines.Thanks.

Hi This is a question for an admin or general forum but they do not exist.I only joined this group two weeks ago. I have signed up to receive emails from 5 threds. Each email tells me how to un-subscribe.Problem is i am receiving emails from everyone on the plannet who has subscribbed to adobe. I get between 300 and 400 emails a day.No Admin contact us here. If there is a simple url would help. I have clicked on support but this only takes me to software support. They are less than helpful.

2 days ago I posted a question one of the DreamWeaver (General questions Area) about Dreamweaver Crashing when you click on Live view.So far I've only heard crickets. No Responses.Any suggestions where to post??I'm sure Jockem will come down with iron boot saying this is only for discussions of forum ProblemsWell this is a forum problem in that where do you go to ask question about operation and bugs DW.

I used dreamweaver cs5.5 to design my site and my images dont display on the website with my flash.