Using the Community

Where can I see a confirmation that a bug I have submitted has been recorded and then, hopefully, looked at?Thanks, Jim

Hello, I've been away for a few years. How do I call up my posts? Thanks 

Hi all,   Over the weekend, we made some big moves with the Get Started board. We often saw posts about many different topics within the board and they could range from trouble with downloading and installing apps to initial questions about payment and billing. Get Started as a name was generally confusing and invited tons of other conversations that were overwhelming for the community to wade through.   So here's what we did: Links to the Get Started board were redirected to the Adobe Support Community's home page. The Get Started board itself was hidden. Posts were migrated to three different new boards over the weekend: Account, Payment, and Plan; Download and Install; and Creative Cloud Services. We validated against a bunch of test criteria to ensure conversations were moved as expected.   We’re hoping with this refactoring of the Get Started board, it’ll be more clear to users where you can ask for help with certain issues. Please let us know if you have any q

I got tired while trying to verify my certificate for Upwork and on your site i did not find any way to do please i need help my certificate code ID#ADB240172 

Hello adobe team, I can not add my website URL on my profile. I complete my all settings on my profile view. but here I can not see more options.  

Can we continue please? This issue is very urgent. Thank You

 Hi,I received this email - supposedly from the Community - It looks identical to your emails.(From: community_noreply@adobe.com)But I have NOT been active on the Community!I am guessing it is spam?---------------------------------------Congratulations xxxxxxxxAs the result of your contributions to the community, you have earned a new rank.Your new rank is New Here .View your profile to see the rank--------------------------------------- 

Go to Overview page. https://community.adobe.com/   Links to Get Started are looping back to the overview page. https://community.adobe.com/t5/get-started/bd-p/get-started  

... up to a point it is unusable.

Hi all,   I just wanted to post a quick update that the team is aware of some timeframes in the past week where community members are not receiving email notifications.   The first timeframe occurred from Thursday, June 4th, 2020 around 1-2 PM PT to Friday, June 5th, 2020 around 8 PM PT.  The second timeframe occurred from Tuesday, June 9th, 2020 around 2-3 PM PT to today, Wednesday, June 10th, 2020 around 2-3 PM PT.   Additionally, we're seeing incorrect behavior where the Notification feed displays "You don't have any notifications. Try posting a new topic or question to see some activity here."   We are actively working with our partner vendor to narrow down the root cause so that we can proceed with a permanent solution.   Thanks, Melissa

Hi, Can someone tell me how to avoid notifications for posts I am NOT following or what I have to change in my  following settings to achieve that goal?   Please help me. My mailbox is flooded of unwanted messages. Thanks 

たしかにJIVEではいくつかの問題を抱えていた事もあり、システムの移行は必然だったのだろうと思います。しかし、インターナショナルフォーラムを廃止してしまったことに失望を覚えます。わたしは日頃からコミュニティを巡回し助けを求める方々をチェックしますが、今では日本のユーザーをほとんど見かけることがなくなってしまいました。新しいコミュニティは異言語に対して従来の様な利用を助ける仕組みは導入されていません。代わりに翻訳機能をつけたのだとしてもマイクロソフトによる翻訳機能は酷いもので、日本語に翻訳したとしても理解できない場合が多く存在します。必要なユーザーにサポートの手が届く様、今一度システムの再構築をお願いします。   Certainly, JIVE had some problems and I think the system transition was inevitable.However, I am disappointed that the International Forum has been abolished. I regularly visit the community and check for people who are looking for help, but now I see almost no Japanese users. The new community does not readiness to help non-English languages. Instead, the translation function by Microsoft is terrible even if a translation function is added, and there are many cases where it cannot be understood even if translated into Japanese.Please rebuild the system once again so that the necessary users can get support.

Is there a way to swop some picture(s) uploaded to one of my forum posts - not trying to remove all images, preferably replace some with subsequently improved examples? Also I note that all images uploaded appeared to be stored by Adobe as they are all offered for insertion after clicking on the 'insert photos' icon - all photos and public_(user_name) folders exist. Do I have access to my images in my account to replace some of the stored images?    

Hi,Wanted to know where and what configuration needs to be added for links used in delivery content to use a standard, say adobe domain? Like I am integrating adobe with my system server, have done the configurations accordingly, wherein it does call my MTA, but upon delivery, what-ever links I had, say www.google.com gets encrypted into a said format with my server name as domain. So redirection fails. To avoid this, I feel, somwhere in configuration need to add adobe domain, so that my links get redirected and tracked as well. Could someone please help here....

I have been receiving help from members on a photoshop 2020 question. I have had maybe around six suggestions but still remain puzzled  (obviously I am a bit slow!)  Early in the exchanges I managed to post a screenshot. I had the idea of posting several more showing the sequence I went through with the file. However now the insert photo button will not work.  Also the drag and drop box such as is present on this post is missing on my reply form. Is there a limit to the number of interactions one can have with a correspondent, or is there another explanation?Eain

A few bugs for the past week.  1) The site is always default loading in German for me, and forcing me to translate back into English. My user preferences have English as preferred language. I have tried clearing the cache/cookies on this site, to no avail.  2) I am no longer receiving email notifications from this site. I have my desired email notifications set in my preferences, and I have checked junk/spam folders on my hotmail account.  Thanks. 

Hi,I just posted a question but I am not sure--will a response come directly into my email or di I need to keep checking back to the forum? Thank you all! 

Hi, communityI have received email like below today even though my last post was about a year ago.You just earned a new badge!You've created your first new thread within the Adobe Support Community. We hope that this is the start of something special!I suspected that this email might be phishing or my acount is cracked somehow but I couldn't find clue like that.Is that common Adobe sending this kind email for old posts or is this something I need to worry about? Regards,Seiji

Hi all,   Today we released the Japanese version of the Adobe Support Community. What this means is that users can now go to this Japanese destination and see posts from users in Japanese along with the surrounding user interface in Japanese.    From troubleshooting to questions about creative work, MVP users and experienced creators will answer your questions.   Here’s how to get to the Japanese version of the Adobe Support Community: You can copy and paste the following URL into your browser’s URL bar: https://community.adobe.com/t5/jp/ct-p/jp  You can scroll to the footer of Adobe Support Community and switch to 日本語コミュニティ for the Language selection.     Both of the above options will bring you to the home page of Japanese version.   Please take a look and let us know your feedback about the Japanese site in general - we look forward to hearing from you.   Thanks, Melissa

Other one is from April.   This morning for me this forum system is like watching Paint Dry or Grass Grow.   I could run a faster (And Better) forum from my Home connection.   Just When In Gods Name are these thing going to get FIXED and Stay Fixed.   Oh and GET RID OF NESTED REPLIES.

https://community.adobe.com/t5/after-effects/need-help-please-with-after-affects/m-p/11151572?page=2 I got an e-mail that a new reaction was posted to a thread I'm following.But after going there, I found that the reactions do not match the OP (the reactions are on the subject I follow, but the wrong OP is shown). Something went wrong in pulling the database...

How do I stop all email notifications that don't relate to me? After a recent answered posting I now find that I am receiving email notifications not related to my issue. How do I stop please?

The boards have been unpleasantly slow for days.  Today, they are unusable.  

It's been half a year already, where is the replacement to the Oculus Medium forum?

Hi Team, I have created 5 marketing channels namely - Display, Email, Paid Social, Natural Search and Direct.Created corresponding processing rule for each channel but my data is going in two catgories only - first in Direct and second in None.Display, Email and Paid channel data is captured through query string parameter from the url when visitor land on the home page. And have set channels data value to query string parameter for all the above three with thier corresponding unique parameters. Irony is when i am storing campaign value in a sepearte eVar (using Launch) and then assigning back this eVar value in marketing channel processign rules in place of query string parameter - everything is working fine, data in buckets in collecting perfectly also last touch and first touch report is coming correct. Issue is only when i am using query string parameter in rule and channel's value. Can some solve this problem. Thanks.