Using the Community

Hi all,   Here's what we released today on March 5th, 2020: New   Emails We've modernized the email for when users earn a new badge. Bugs Fixed   Localized Strings We fixed bugs that showed the incorrect translations for "answers" in Spanish, "Unresolved" in French, and "Sort" in Japanese. We also fixed a bug where the localized string for "Announcement" was truncated.   Reading Posts We fixed a bug where if you use a direct link to a specific reply on a conversation page, you will land on the reply body rather than the avatar and screen name of the user who authored the reply. We also corrected various spacing issues on the Resources component and all throughout community board pages.   Roles We corrected the role name of "Most Valued Participant" to be "Most Valuable Participant".   Thanks, Melissa

Why Oh Why is the banner, and why oh why is there a banner at all, for placing a link to the community guidelines on every reply page. Here is a screen shot of it with a full screen browser page and one with the browser as a Window.    With my browser as a window that banner takes up even more space.     Don't you think that is a BIT OVERKILL????? Especially since IMHO No one ever Clicks On it.  

Posts with a link show a blue color if the link is preceded by some text in the results: https://community.adobe.com/t5/exchange/bd-p/exchange?page=1&sort=latest_replies&filter=all There is no problem if the link is at the beginning.

The thread at https://community.adobe.com/t5/photoshop/example-of-extendscript-palette-and-colored-buttons-revised/m-p/10957856?page=1#M311269  has been marked as SPAM for some reason.   It is a thread with example ExtendScript software and nothing else.  I did change the title by adding the word revised as I revised the code to match suggestions from those who answered the original post. How do I get this fixed?RONC

I posted my first reply minutes ago on this page https://community.adobe.com/t5/illustrator/i-can-t-open-images/td-p/10086171?page=1, but I can't see it anywhere, where is it?  

My dear Adobe:Where are my posts before 2017?That's important to me.This is also a good question collection for other friends, for you, isn't it?But I can't find it ...Also, the layout of your new website is very unfriendly and it is hard to communicate.Simple enough to get lost ... Its internet speed is so slow, such as ants, such as tortoises.Its function is so so difficult to find ... However, thank you very much, you are too great to provide such good software。Best wishes to you!

Is there a button to see all the posts I have made so I can see if there any comments?  All my posts over the past month or so are not visable anywhere?Thanks!

https://community.adobe.com/t5/after-effects/unexpected-match-name-searched-for-in-group-29-0/td-p/10950770?page=1It's a very real issue i have with after effects that's preventing me from doing anything! I have no idea why it got marked as spam. What do I do?

Am I the only one, that can't reply to a post anymore? I wanted to answer a question on this page:https://community.adobe.com/t5/illustrator/ai-and-psd-preview-on-windows-10/m-p/10948797?page=1#M167624Once I click a reply button, all of them  disappear, but nothing else happens. I tried it on a Mac and a Windows machine with different and latest browsers (Firefox, etc.).

I have made a few posts over the past 2 to 3 weeks...  Why are they not allowed to be posted?

I've been trying to update my notification settings on my account for the Adobe Support Community so that I only receive daily emails. I select that option, hit "Save", and I get a green callout box that says "Your changes have been saved". However, when I got back into my settings, it reverts back to having immediate email notifications.  Any suggestions on what I should do?

I did some changes in the "account settings"->"edit on adobe account"->"profile/change" and nothing happened to my forum profiles.Please help

I have 2 questions that annoy me a little bit: 1 - Every time I create a new post here, I get emails from people who reply, but I also get when I reply to someone else. I don't really want to receive emails with my own replies. Any chance that I can fix this? 2 - Every time I come to the community, it logs in. It feels as if it doesn't save my status as being online. As soon as I leave the community it assumes that I've logged out. It automatically starts logging in, but I don't get why it assumes I'm logged out. Thanks

I keep seeing these threads going back 6+ years about bugs (features?) with maybe 50 "Yeah, it happened to me too" replies. Maybe a mod posts a link to a UV bug report...eventually, but nobody follows it because, they assume, a community post for support does the same thing. Maybe the mod even explains this, but nobody upvotes the report anyway. There must be a solution to this conundrum beyond lengthy explanations about how "The devs read the UV, but not the community...". I suggest putting a UV icon in the app itself, like Microsoft does with FeedbackHub. That seems to be working well for them anyway. And no, I will not submit this to UserVoice. I've been down that road too many times to come back 2 years later and find one additional upvote. Thoughts? Feels? Frustrations? Suggestions?

Hi, I have used Adobes forums for years as well as a customer of its products for decades. I recently posted a question on the Adobe Animate forum and it was marked as spam and deleted?!  I tried to repost and it did the same thing. Please help. Thanks,Jason   

Well, I kind of felt like I shouldn't post this as all... but it annoys me every time I see the red dot for a notification and it isn't an update. It's Adobe trying to sell me something like upgrading to Teams or telling me about some contest. The sneaky advertisements are just enough of a distraction sometimes and there isn't a way to turn off marketing notifications. I know it sounds petty but please give us an opt-in/out. Thanks. 

Dear support, I created an email account, but made a mistake. Indicated a nonexistent email, and now I can not change it, because it requires confirmation. Could you change it? The account on which you need to do this - change [personally identifying information removed]. Thanks!

Hallo zusammen, kann mir jemand sagen, wie ich den angezeigten Namen ändere?Danke

Currently 80-120 second delays for redirecting to stats.adobe.com.  Really?   I'm just moving between boards here.   And this new notice is so embarrassingly amateurish as not to be believed.        

Are there any RSS feeds for the new forums? Or plans to re-enable them?I monitored feeds in Netvibes on several forums, along with dozens of other content feeds, using Netvibes. It's like Feedly. It's very inefficient to have to visit a forum to browse the topics to see if anything relevant is touched upon.RSS feeds are disappearing from many sites; is the entire world's productivity decreasing as a result?I can see a site that depends on eyeball add revenue to do this, forcing you to the site. But a pure support contenet site like Adobe forums is not such a site. p.s. You actually use the RSS icon in top-right user menue for "My Follows"...

If you choose to get email notifications for the forums you follow, you have probably been bemused by an occasional problem: you get an email notification whose subject is clearly NOT the title to any thread in the forum you're following. Instead, it's a seeming random sentence. And you may then see multiple emails following that pattern.   What's happening (and what I SO hope might be changed) is this: for an email notification about the mesage which STARTS a forum thread, the email we get DOES have a subject naming the title of that thread. That's great. then for any direct (top-level) REPLIES to that thread, those do also show the thread title in the email subject, which again is great but then when someone REPLIES to such a top-level REPLY, the email subject will then show the first sentence of that top-level REPLY!  Not great.   There are at least two problems with this approach, which almost makes the email notifications unusable for active forums:

Hi all, Apologies for the delay; here's what we released on February 10th, 2020.   NEW   Emails We've implemented modernized versions for these types of emails: Your post received a correct answer Your reply was marked as a correct answer   Sorting and Filtering We've removed the relevance sort on each community page and are now showing featured posts in all other sort options. Filtering and selecting topics still control whether or not a Featured post will show up on the community page.   BUGS   Performance Optimization We've made some basic optimizations on the conversation pages, create a post page, and search page including replies, the action menu under each reply, topics, and attachments. However, we know there are still issues with slow load on most of the site and we're working with our platform partners on more leads for where the problems lie.   Repeated Sign Out/Sign In We increased the maximum time set to sign someone out of their acc

Hi,I'm a user of Adobe Analytics.forums.adobe.com does now redirect to https://community.adobe.com/. This is not good because I used to follow several people in the Forum, and posted some ideas… Now in Community I was asked to put a profile name and now everything is empty.Can you transfer from Forum to Community? I always use this email address to log in.ClientCare and my Customer Success Manager have not been able to help me, therefore I am publishing this post!Example of a discussion which I cannot see anymore:https://forums.adobe.com/message/11255954#11255954I can find this user in Community but without content: https://community.adobe.com/t5/user/viewprofilepage/user-id/16765585/user-messages-feed/latest-contributionsRegardsStefanie

XXX thinks your post is awesome and just liked it! Does "liking" a post really mean it's "awesome"? I might agree with the post without thinking it's all that awesome.    Great job! XXX marked your answer correct. Do I really need to see a giant photo of myself when I get a correct answer? I'm not sure others are that interested in seeing it either. If you really want to put a photo, reduce it by at least 50%!

After moving to the Khoros Forum, the default date display is dd/mm /yyyy, which is commonly used in Europe and America. However, it may not be very familiar in other countries. Before the account management was changed to the current style, it was possible to change the format of the date display (I also changed it to yyyy/mm/dd format). However, the setting items disappeared after the account management screen was changed to the current style.Since the settings themselves are maintained, I do not feel any inconvenience, but I think that it is a part that inconveniences for those who will use it from now on. Would you like to be able to customize the date display part again?