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疯狂的兔子
Participant
November 14, 2016
Question

为什么我无法再中国购买CC的个人定制计划?

  • November 14, 2016
  • 2 replies
  • 833 views

我看到新闻说adobe终于登陆中国,可我却无法再官网购买CC计划,点击任何购买都没有反应?

这是BUG么?我只是希望购买年计划的完整套餐。

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2 replies

疯狂的兔子
Participant
November 15, 2016

我尝试了一下 并不是我的浏览器缓存和 浏览器的问题

而是我的账号不能购买。

当我退出了我的账号却可以点击购买,但在后来提示输入邮箱后却显示

目前adobe在中国仍然不提供个人版的吗 ? 我打了中国区的售后 他们告诉我他们只负责出售企业版

虽然十分想用,但是买不到

Rajashree Bhattacharya
Legend
November 15, 2016

Hi 疯狂的兔子,

Thanks for the information, it will be useful.

Regards

Rajashree

疯狂的兔子
Participant
November 17, 2016

能告诉我什么时候才能在中国购买个人定制计划吗

我已经等了两年才有消息 结果还不能用

Ned Murphy
Legend
November 14, 2016

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )