Account, Payment, & Plan

I downloaded the free trial version of Adobe Photoshop application and then canceled it. A few days ago, when I opened the Photoshop application, I clicked on start the trial version. I want to cancel again, but it is not showing in the plans. Can you help?

Salve,per errore ho dimenticato di variare i dati di fatturazione; sarebbe possibile avere la riemissione della fattura con i dati aggiornati?Grazie

Hallo, ich habe hier eine Frage zu einer eigentich trivialen Aufgabe die einem hier aber (absichtlich?) unnötig schwer gemacht wird. Ich habe bereits das "kleine" studenten Abo mit 20GB Cloud Speicher für ca. 12€/Monat. Nun möchte ich aber das Black Friday Angebot nutzen und das nächst größere mit den 100GB Speicher buchen.  Was ich bisher versucht habe: In meinem Konto auf "Abo verwalten" und hier das Abo wechseln, hier wird mir aber nur "Abo kündigen" angezeigt. Wenn ich das neue 100GB Abo buchen möchte, meldet mir die Seite einen Konflikt weil ich bereits das 20GB Abo gebucht habe. Daraufhin habe ich mein bisherige Abo gekündigt und erneut versucht das 100GB Abo zu buchen, auch hier wieder die gleiche Meldung dass ich bereits das kleine Abo habe.  Finde ich ja schön dass mir das alles angezeigt wird, aber BITTE wie kann ich jetzt endlich das Abo wechseln? Muss ich jetzt bis zum 30.11 warten um zu wechsel? Was das ganze Angebot natürlich komple

Buongiorno, photoshop mi da questo messaggio. Il numero massimo di licenze è stato probabilmente raggiunto. Contatta l’amministratore di sistema.Ma è stato installato in un solo dispositivo 

Hi, I forgot my email address and want to unsubscribe because my credit card is still being charged. How to do it ?

I chose the monthly payment plan, but my account was deducted annually.

My account has been blocked I need you recover back my account and I've damaged my work on my account due to being blocked. I disagree when all fileports are CC0 status and public domain but my account is blocked for no reason. and wants me back as soon as possible The account owner has a lot of losses from the portfolio that is still in the account.

Hallo,  mir wurde via PayPal mein Jahresabo verlängert. Genau während diesem Zeitraum lief mein Konto aus und ich habe mich versehentlich mit einer anderen Emailadresse eingeloggt und das Foto-Abo nochmals erworben. Nachdem ich herausgefunden habe, dass mir dies doppelt abgezogen wurde habe ich beide Zahlungen via PayPal reklamiert. Aktueller Status ist, ich habe bzweimal bezahlt aber kann nirgends mein Abo finden und die Software nutzen. Wer kann mir helfen? Vielen Dank vorab Gru0

I received the offer for a reduced rate for the monthly membership fee. When I got to "change my plan" and "request verification" I am unable to type in my school/institution name. I receive a red exclamation point right away but am unable to type anything in the box. I think it is a cyber Monday deal so I am afraid it won't be offered today. I called in and requested a callback, which I should have received about 45 minutes ago based on the window I was given for a call back so I'm not sure what happened or what to do.

Mooney was taken from my account today. I did not authorize this payment. Just canceled my susciption, I expect a refund but cannot get in touch with anyone via webchat. 

I signed 2021 October with promotion $43 for Adobe suite.In October 2022 I started paying $79 promotion finished.I wanted to cancel subscription and it says I need to pay $350 cancellation fee.Why? I signed more then a year ago !  

I purchased individual licence of Adobe CC in Amazon, in September 2020 after 6 month Adobe cancelled the subscription. Though I do not have any organization associated in my account. I am unable to access the https://adminconsole.adobe.com/ i am unable to know even who is the Admin of my (if the admin is mis using my licence).Anyhow After communicating with Amazon and the seller , they sent me a we transfer link to download Adobe July 2020 version. After install i knew it is pirated version. Noone help me because i m unable to know who is the Admin. I purchased for 1year why the Seller cheated me and Amazon could not help me. Amazon simply wasting my time. And i am unable to communicate Adobe too.  

Não estou conseguindo cancelar meu plano há mais de 15 dias. Entrei atraves de varios computadores e celular, mas não consegui cancelar. Segui todos os passo para cancelar, mas quando aperto o botão de cancelar, abre nova pagina para autenticar com o email, mas o ícone continuar fica carregando e é impossivel clicar e cancelar. Quero cancelar urgentemente, pois não quero pagar mais 90 reais em dezembro.

Hallo, samen met mijn bank ben ik er achter gekomen dat er al lange tijd een dubbel bedrag door jullie wordt afgeschreven. Graag dit stopzetten en het geld terug over maken.GroetDick 

Hey, just last month I decided to try out the 7-day trial for work. My employer assigned me the license but I still had to fill in my personal payment details. So, I did that but asked my employer to remove the license just a couple days after, since I realised I don't need the services. I got an email that said I cannot longer use the services, which seemed correct. Now I realise I have been charged twice, and I am assigned an annual plan until next October (monthly payments). This is a very difficult situation for me and can really not afford to pay for something I am not using. I currently see an option which says I can cancel my plan. However, when I type in my password to do so, it just keeps on reloading and I can't get through. Concluding: Got the 7-day free trial plan, and got it removed straight afterwards. Now I am being billed on a monthly basis without the chance to cancel. Adobe, I really need your help here and I cannot find a number to call, an e

If you are using an Indian-issued debit or credit card to pay Adobe, your recurring payments may be affected by the RBI e-mandate. Please see this article to get more insights on this and how you can resolve the payment issues- RBI's e-madate   For more questions, please post on this community or contact Support for help.    Thanks  Kanika Sehgal 

I had a plan i payed for monthly, now I've jpind a team with another plan. I want to cancel my old plan im paying for but when check my plans all i see is my current team plan. How can i know if my old plan got cancelled automatically or whether  im still paying for a plan im not using? 

I signed up to try the Adobe Stock service on a Free trial basis and have now been billed £19.99 even though I cancelled the trial weeks ago. My subscriptions don't show that I have this service and I can't get hold of anyone at Adobe. How can it be so difficult to find a link to at least Chat online with Customer Service? Come on Adobe, this is a really poor system. Please sort it out.

Servus!Ich habe leider herausfinden müssen, dass man bei abschluss des "Vertrags" mit Adobe einen Restbetrag zahlen muss. Dies kommt als Student natürlich ungelegen, wenn man das Abo erst angefangen hat.Nun wollte ich fragen, ob das Abo nun trotzdem irgendwie änderbar ist bzw. ich meinen Preis reduziert bekomme. Danke für eure Hilfe!

Ciao a tutti, ho una domanda, acquistando un rinnovo per il piano fotografia, quanto tempo si ha per poterlo attivare? il mio attuale scade a settembre 2023, posso acquistarlo ora e attivarlo quindi tra 10 mesi?Grazie

J'ai un abonnement "éducation" mais j'ai été en retard pour payer car ma CB a changé et je n'étais pas là pour m'en occuper.Le problème c'est que je payais 19,50€ et là ça m'affiche 29,90€ mensuel si je reprends l'abonnement...C'est quoi le problème ???

Hi Adobe staff,I don't know what to do, i ask many question through Adobe help center in Singapore, but no one could answer my question and end our the conversation unpolitely.My problem start from the overcharged invoice. I ask them why?  1st Adobe staff told me, this invoice is transaction of next month with the new plan.  I think i said cleary, i don't want to extend the new plan, because my unuse assets = 120 assents. He offer me to discount the new plan cost (same price of the old plan) and then i can download  the rest of unuse asset.I tell him, Adobe stock not fit to me anymore. He told me, the transaction (overcharged invoice) can refund, Do i want to refund?I told him, i need to refund. But before getting to that point, I have 2 questions1) How many times or days do i have to download unuse 120 assets before i finish old plan.2) Why Adobe do not ask me before start new plan?He told me, the system will send the message/email to me before start new plan, and

I have a question? I want to change the plan, from premiere pro to after effects, but you want me to pay for it, will I get a refund for the premiere pro?

Please help.  My student account membership has been ended by Adobe, even though I updated my payment details two days ago, (Friday 25th Nov) and the monthly payment has left my account. I tried to make payment earlier in the month and the installment was returned to my account by Adobe.  Adobe, can you please help! Thank you

Hi, I was filling payment form several time and still nothing happens.I guess I'm gonna be need some help with that. Can you please tell me where is the problem with my payment? Thank you,Marijana