Account, Payment, & Plan

I made the payment on Friday, but adobe still hasn't received the payment, what is the deadline to identify a payment, via direct debit?

So i saw Photography Plan got 60% discount. I currently have a normal price photography plan. And i'd like to switch to the discounted one. If i buy the discounted one, are they automatically replace the old one?Oh and on top of that, i'd also want to add After Effect plan (which also get 60% discount). So how to properly do that?When i click manage plans, i only have options to go to "Adobe Store", which is quite confusing unlike i saw in internet on how to change plans tutorial. Please help me guys. 

I was bill for 19 months of the complete suite. I was unaware of this because it was on my secure card. (a provisional credit card with limited funds to build my credit. They said the issue was resolved and I would be refunded. -I am unable to "verify" my account- because it is NOT my account    (i dont even have a computer, why would i need the full adobe suite?) -On 10/18/22 I called (408) 536-6000 @ 12:01 pm, was transfered around until someone said they could handle billing. I told them I wouldnt be able to recieve a large amount of fund because it is a SECURE CARD WITH A THRESHOLD OF $300. they said they couldnt email me a confirmation about our exchange because I am not the account holder...yeah I know. I was told the entirety of the refund would be issued in 5-7 buisness days. Cool, later that day (10/18/22) I revieve 7 consecutive deductions for $56.30.-It shows up as -$56.30.- On 10/19/22 I get 6 charges for $56.30-On 10/20/22 I get 6 Charges

I bought by mistake photoshop elements 2023.How to deactivate and get my money back

Hi I'm Atahan and ı am a high school student from Turkey.I'm making videos for my instagram account but ı need a more detailed application for my videos.I have not enough money for adobe applications so ı want an adobe student plan.

Come si chiede il rimborso per un piano attivato? Mi è stato attivato da pochissimo

Since Adobe seems to be allergic to email interactions I will post this here. I was overcharged by Adobe for 368 euro last month on top of my already 61 euro monthly charge. I have been trying to contact ye but your private support networks are impossible to get a hold of. If ye continue to make this difficult I will have to get the banking institution involved here as that may be quicker. I am not discussing bank details on a public forum, give me an email so I can discuss this with support staff  in a private manner. I do not have a twitter so don't even think of linking me to that.The only possible thing I can see as a cause is my student subscription on my student email. However my student email was voided by the college in July due to having graduated, and as such can no longer access my Adobe account as it sees it as an illigitimate email address. I have already contacted the college about this also so they are involved too.Please reply to this as soon as possible.Thanks

Bonjour, Je fais partie d'une association club photo, j'en suis la trésorière, j'ai réglé cette année la formule photo avec ma propre carte bancaire et l'an prochain je ne veux pas qu'elle serve à nouveau pour régler le renouvellement. Si je résilie la formule maintenant, le club pourra t'il continuer jusqu'à la fin de l'abonnement soit jusqu'au 23/09/2023 à utiliser lightroom et photoshop ? Je vous remercie

Am platit de 2(doua) ori un singur plan. La inceput in perioada de trial am optat pentru un plan, apoi l-am schimbat cu altul, dar primul nu a fost sters din cont. Acum imi apar dupa ce am trecut de perioada de trial plati. De ce?

Hi, I subscribed to photoshop yesterday but no 7 day free trial was offered to me. How can I get help in this issue? I found no contact information for his issue, and the virtual help centre is of little help in this case.Thanks.

Me han cobrado dos veces un recibido me di de baja en el período de prueba, mañana lo reclamare en el banco  

I downloaded the trial version. I really needed to use it for a job. I could not install without subscribing and I installed the program by entering my credit card information. I wanted to unsubscribe when I was done. But the link never appeared to me. It started appearing when the time was up. Now it's asking for half the annual fee to unsubscribe. I don't want to pay for a program that doesn't work for me.  

Hello, I was looking through my computer when I saw ILLUSTARTION installed. I did some more digging and evetually found out that I was halfway through a subscription I did not sign up for. I talked to my son and he apparently signed up and started this without my permission. I tried to cancel but then I saw that I would have to pay an early cancellation fee. Is there anyway I can get my money back with a full refund?

I want file a serious complaint and demand cancellation of plan without the exit fee. Does anyone have the contact to the complaints department?? The wording when signing up is misleading. This is a very serious problem and I see others having similar experience when reading through comments here.  I signed up for a month - by month subscription because I wanted to do a tiny little hobbie design on photoshop and now I am charged for a year / early exit. This is unexpected and I feel very very scammed by Adobe because I would not have choosen a year if I had understood this clearly! So sad 😞   

I've been paying for Adobe photoshop and started using the program last fall during the school semester. I havent been able to have full access to the program on my computer since Januray because it says my subscription has ended. However,  I am STILL being charged for the software! I haven't been able to get a hold of anyone from their support staff or figured out how to fix the problem. At this point I feel like I'm being robbed !! Those fees add up and quiet frankly its ridiculous that theres no customer support line!!  Does anyone know how to contact them? I definitely want a refund for this past month (I have several bank statments to prove myself) and I want to cancel the subscription! 

Beste Ik heb gister een proefabonnement afgesloten maar helaas zijn de mogelijkheden niet ontgrendeld en zodra ik aangeef nog een keer af te willen sluiten geeft hij aan aanvraag al gedaan..of gekocht.  Wat te doen?

Bonjour, Pour le compte de mon association club photo je souhaite payer l'abonnement par RIB sans passer par Paypal. Est-ce possible et si oui comment? Merci pour vos réponses

hi i accerdently canncaled me adobe all app and i whant to resubscribe but i got a trail do i have to wait till the trrail to finish and then resubscribe from there plses help

recently I changed my subscription and the new one is linked to a new account of mine. Now, do I have to re-install all the programs of the suite on my Mac? Is it possible just associate the installed programs to the new account? And what happens to the existing projects?

Ich hatte im April/Mai ein probeabo, welches ich auch rechtzeitig gekündigt habe. Trotzdem muss ich seit Mai jeden Monat 19,34 zahlen. Warum das?das kann doch nicht sein, dass ich für etwas was ich gekündigt habe und nicht benutzte zahlen muss 

Hi guys! I need to change my subscription plan from Photography plan to all creative clouds apps because of my studies. I go to manage plan and I only have the option to cancel my plan, the change option doesn't appear at all. I am also looking in the website for a contact support number and I'm unable to find any. I don't know what to do. Do you know how can I solve this situation or at least a way to contact the help center? Thank you in advance, Virginia 

My company really need creative Cloud but it's to expensive for are company. Is there anyway we could get a cheaper price

Bonjour,Ma carte bancaire arrivant à expiration fin octobre, je souhaite inscrire les coordonnées de ma nouvelle carte. Or, lorsque je clique sur modifier la facturation, rien ne se passe. Comment faire ?

Hello. Some time ago, I have unknowingly subscribed to a yearly Adobe Photography subscription. I only wanted to try for a month, but it was a yearly plan that I was unware of. I haven't even seen that it was written anywhere that it was a yearly subscription. Anyway, I tried to cancel and there is a big fee to do so. I have seen people struggling with the same issues as I am, and I don't understand why is it done in such a sneaky way? I am not the only one not to realise that I subscribed to a service I wasn't aware of. I cannot pay the fee and I am not using the services at all. Please could someone from Adobe help me? I had a chat before with someone from Adobe team and they were not helping me in a way that would solve my problem. 

Hi. I am being charged US 22.04 $ for an annual subsciption I did NOT subscribe for. I want this cancelled and refunded.