Account, Payment, & Plan

Hi folks,Anyone else had this email. It looks fake to me.Stu

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Я подписался на пробный период, но не использовал сам Creative Suite и его функции. И мне нужно заплатить 70 $. Как это исправить? Я не использовал программу, за что я должен платить?

I can not use this program on my pc. can you please refund my money back into my credit card as soon as possible . Thank you

I want to make a purchase of Adobe Creative Cloud All Apps for a client, should I buy with my Adobe Account or create separate Adobe Account for the client. Thanks

hey i would like to cancel my annual plan after two months however i would like to avoid the early cancellation fee is there any way out

At the beginning of the month I started the 7 day free trial.... after the 7th day I got charged, I tried to cancel online, but the option was not available... I gave it a few  days to log in again...and still not able to cancel. I called 5 times ... those 5 times they said I do not have a plan, that there is nothing to be canceled... how come miraculously I got charged and they can't see it? I'm not even able to use the supposed "tools" that I paid for... the funny thing is that one of the people I spoke to said to contact my bank to not allow payment...PLEASE BE AWARE...SPREAD THE WORD AND DO NOT SIGN UP...PLEASE SHARE IT...AND ALWAYS MAKE SURE TO READ REVIEWS AND COMMENTS BEFORE YOU SIGN !!!!!!

Hello, I signed up for a 7 day free trail without realizing that I already can access Adobe services through my university, but I used my university e-mail when I signed up. Now that I'm signed in and included a university login step, it does not show any options for me to cancel my plan, but I still have an e-mail from adobe that if I don't cancel my subscription by the 27th I will start getting billed. I am a bit confused as I used that same university email address, hope I will not be billed. Appreciate the feedback!

I want to cancel the subscription but the option to cancel does not appear on the iphone, I need help!

I would like to cancel my plan. I've found the whole thing very misleading and dishonest - the free trial switches to automatic payments without my say-so or approval. It isn't a free trial if when I try to cancel it, I'm told I will be charged a fee of £112. I don't even have £112! This is such bs I'm never ever using Adobe again. In the end I actually didn't use any of the applications I was going to try out. I don't have the money to pay that fee, and frankly I think it's nothing short of a scam that I should be charged just for wanting to remove an application from my computer.This site's 'customer service' is an absolute joke. Can someone please, please help me?! Why isn't there simply a customer service line to call up?!  I would like to resolve this issue ASAP. I would be hugely grateful for any help, -M

I have just discovered I have been getting charged through paypal by Adobe every month, but when I log in to my Adobe account it says I have no paid plans.There doesn't seem any way to contact Adobe to find out what they are charging me for. Does anyone have any suggestions?

Hello can you please process a refund.  I cancelled the trial and was still charged for 2 months. Called customer service who said they were working from home, unable to refund and unable to contact a supervisor. my info is <email removed-kglad> Please contact bavk   thanks 

I bought creative cloud all apps and entered gst number and now gst is not deducted and i am using it for personal use . Is it legit?

How does one contact customer support?  I see no way to do so and I need to talk to a representative...

I'm having issues with this also!!! This has taken $9.99 from my account the last two months and now I'm unable to access my account online. I've never had this happen and I can't find anywhere to contact anyone to either get a reimbursement or get access fo my account. PLEASE HELP!!! (EMAIL ADDRESS REMOVED BY THE MODERATOR)

I just got a brand new iPad and I'm trying to sign into my Adobe account. I get a free account with my school and usually use my laptop. I signed into the creative cloud suite no problem but when I try to sign into my iPad I get this message."access required""This count does not have required access to a sync storage location. Please sign in with a different account" what the heck haha can someone please help me 

I downloaded the 7 day trial for Lightroom Classic on the Creative Suite. I'm now trying to cancel the trial before it renews tomorrow, however it has not appeared as a plan in the "Plans and Payment" section of my account. How do I cancel this? 

Ich habe fristgerecht das Probeabo gekündigt, innerhalb der 2 Wochenfrist. Jetzt ist mir aufgefallen, dass es scheinbar noch funktioniert und mein Konto noch voll funktionsfähig ist. Was kann ich tun? Wenn ich jetzt nochmal den Kündigungsvorgang durchgehe, muss ich über 100 EUR zahlen. Was ich nicht einsehe, denn ich habe alles zeitgerecht ausgeführt.Hat jemand Erfahrung damit?

hello creativesI purchased a yearly subscription to a team (FOX PRO) early in august, but in the last month I can't access the apps without requesting access and the admin isn't responding! I still have access to adobe stock tho My work has stopped for this reason, which has caused me great harm as a freelancer!

Hi, my Adobe Creative cloud subscription's price just raised unexpectedly and I can't find chat to talk to someone at Adobe anymore which I've used in the past. I've tried call but after sitting on hold for a long time my calls get cut off, I'm in Ireland if that's info needed. I really need to talk to someone it's not something I can find help with in the forums which I keep getting directed to. Thanks in advance. 

I just realized I've been charged $29.99 every month for the last two years for an Adobe account that I've never used, not even once. I'm not sure if this is fraud, a scam or, what but I need to talk to someone ASAP. Very concerned about this matter, and it looks like it happens to people all the time. How is this company still in business?! 

Round and round with no help for account issues. All the money Adobe is making from these products and zero help for paying customers? Looks like there are enough people with complaints for a class action law suit.

Forgive me if this is in ther wrong forum....I have been using Photoshop since Photoshop 5 for personal use.  I'm now 84 years old and I'm afraid you've finally succeeded in pricing Photoshop out of my grasp.  I use only Photoshop, Camera Raw and Bridge and that's all.  My total income is a monthly social security.check, which makes over $200 / year pretty much out of my grasp.Please, PLEASE provide us with a way to continue using our favorite photo editor.  I've been looking at other editors, but none can compare with Photoshop, particularly when it comes to layers abd masking.By the way, what is to become of Bridge?  Are you dropping it?Gerry

I don't know what happened but in my apple account it says I am subscribes but I cannot use it. Everytime I try to restore the purchase, it says that my subscription was discontinued. 

Hi, I have been using adobe portfolio for years. Recently it asked me to update my billing. I click on it, and there is no where to update my billing. It then says I have no plan anymore. What? Then I go to subscribe to a new plan with adobe portfolio, and it won't let me. I can't lose my website. What is happening?