Account, Payment, & Plan

Hallo!Wie kann ich alle meine Konten zusammenführen.MfG Guth Hans

Hi allJust after some clarification regarding early cancellation fees for After EffectsI understand the cancllation fee is 50% for a yearly billed monthly plan. Is that 50% of the monthly fee (£19.97 GBP) or 50% of the total £239.64 that would have made up the yearly plan?Cheers

I just purchased the update for PSE 2023 last night but when I went to fill in my serial number, I received a pop up saying that it had been revoked. I can look at my Adobe account and see the purchase and serial number but it will not let me access it.  Thanks in advance for your help.

  I want to cancel my subscription with Adobe from jan 2023 due to new assigement plans   Regards <personal info removed-kglad>  

Hello, I have an account with a VAT number but I close it at the end of the year, I tried to delete the VAT number but it doesn't save the changes, how can I do?

Hi,could you please help me what to do if I missed with 7 days the annual Illustrator renewal and I do not want to keep it?  I want to unsubscribe without a 140 eur fee...Thanks!

I've become a student again and verified my education status. I got an email saying to contact customer support to re-instate my student discount, how do I do this?

HelloI paid for my account. But it still shows the debtor. Please check

hi, my adobbe illustrator license has expired but I made the payment on November 10, 2022

HelloI have the following problem: I want to delete my adobe account, it was set up by my predecessor colleague but I can´t follow the instructions because I can´t leave the "organisation". I always get the information, that in order to delete the account I need to leave the organisation (which already has the suffix -deleted-org so I am pretty sure the organisation doesn´t exist aymore). I agree the terms and click "leave the organisation" I get the confirmation, that I left the oganisation and then I am taken back to the previous terms and the whole thing begins again, I have again to agree to leave the organisation and so on. I tried to leave the organisation via the normal profile setting but this doesnt work either. I cannot contact the support because it says in the chat settings, that I have to contact my admin, which doesn´t exist, if I try to get myself into the admin console the access is denied. So I am stuck here. Can please somebody help, at least say how I get through to

I disordered/deleted my membership, at Day two, after my Bank senden the Money (it was 69,99€)At the Adobe FAQs it Says If you delete Your membership within two weeks, the Transaction will be payed Back. Now after 10 days i ask myself when i will geht my Money Back. The Customer Service does not replay via E-Amil. (customercare-support@adobe.com). I got a cancellation confirmation. Does anyone have any experiences in such a case? How to get in contact with the Adobe Service Team? Best regards,Jean-Jacques M. 

Tengo dos cargos no autorizados en Paypal, ruego que se haga la devolución inmediatamente.    (REMOVED BY THE MODERATOR : PAYMENT AND CHARGES DETAILS)

Adobe premier pro üzerinden işlem yaparken kendiliğinden çıkış yaptı ve doğrulama kodu girmemi istedi yalnız doğrulama kodu bana ulaşmadı acil destek

FAVOR CUMPLIR LO PUBLICADO, SI SE CANCELA PRODUCTO ANTES 14 DIAS DEBEN REEMBOLSAR DINERO COMPLETO, NO DEBEN COBRAR PENALIZACION O PORCENTAJE. NO CUMPLIMIENTO ES PUBLICIDAD ENGAÑOSA. DEBEN ESPECIFICAR CLARAMENTE LO QUE VENDEN, POR CUANTO TIEMPO, CUOTAS MENSUALES, VALOR MES, VALOR TOTAL. Y EXACTAMENTE LAS ALTERNATIVAS QUE TIENE EL USUARIO PARA RECLAMAR O PARA  EL REEMBOLSO DE SU DINERO. IGUALMENTE TENER CANALES DE RECLAMO ESPECIFICOS Y DE FACIL ACCESO

Premiere Pro membership is NOT a one-year sign up, the robots continue your membership and force you into a contract for another year where you cannot cancel, you would have to pay for the entire year.  The Customer Care pages lists "phone" and "chat" as ways to reolve billing issues, however no chat or phone number is given nor can be found. There is not even a FORUM for billing issues, so one's only option is to post on another FORUM like this one.  I am feeling scammed by Premiere - it is a strange, new feeling, I have used Premiere Pro as well as a myriad of other editing softwares in the last 20 + years as an editor and filmmaker.  I would like a reach-out, a human being, and to get out of the contract which was suppose to end November 5 2022. User, NSBilling, Recurrent Billing, Lock-in to new contract, Customer Care, Customer Support, AI-only Responses, No phone listing, No chat link.

11월 초 경 플랜취소를 했는데, 11월, 12월 계속 청구 되고 있습니다.들어가 보니, 취소 안되어있어서, 다시 취소 했습니다.12월 청구 된 금액 37,000 내야 하는 건가요? 

Hi I believe that I somehow have gotten two accounts. One of them keeps saying I have a billing issue even thougnh I changed the cards to update to a new payment. What can I do? 

not certain, not seeing anything about it in the plan or account settings but i rather find out now then when i have a cancellation fee 😕😕

como faço pra conseguir instalar o plano que compre ainda não chegou o e-mail 

I am, reluctantly, trying to sign up for a Lightroom CC subcription but I cannot get past adding my card details.I try to add my card and it gives a warning signal and says "invalid input". The card is a company Visa card issued by a brick and mortar bank, I also tried a company card from Revolut and that has the same issue. It also tells me the postal code is incorrect. It is not incorrect both the format (\d\d\d\d) and the actual code are correct and match the billing details. I am using the correct details, I have checked and double checked. These are cards I use regularly and have no issues with. My company is Bulgarian, I am in Bulgaria. I also cannot get any access to chat support, every time I try it simply shows me a page with:Welcome to Adobe Customer Care! Need help? No option to chat is available. This is true across all browser. I have completed all of the usual troubleshooting suggestions I am not technically incapable and have spent time trying to resolve this w

I recently was billed $400, (twice as much as I paid for last year) and did not plan on using the service. I bought it for a family member for a year and now I am being told that I will not get a refund for this purchase? That can't be right. Please can someone help.

제가 계정의 이메일 주소를 잘못 입력했는데 비밀번호도 까먹어버려서 찾지도 못하고 있어요 이미 결제를 해놓은 상탠데 몇달째 쓰지를 못하고있는데 방법 있을까요? 급해서 다른계정을 만들어서 글 남겨요ㅜㅜ 아이디 : REMOVED This is a public forum, private information removed... Moderator

It seems unfortunate that Adobe doesn't offer a CC membership discount to Government employees or Military members. Oversight or am I missing it somewhere? 

  Buon giorno,sul mio ADBE ACCOUNT nonostante ho cliccato su attivazione delle newsletter ed iu sistema mi conferma il flag verde di attivazione, appena esco e rientro sul muo adobe account trovo tutte le newsletters DISATTIVATE.Si prega di correggere questo errore sulla pagina del profilo ADOBE -PREFERENZE DI COMUNICAZIONE - NEWSLETTER.GRAZIEFerdinando Maida

I wasn't paying attention when I paid for another subscription, and chose and downloaded the 'Lightroom Creative Cloud' software. I hate it! I wanted the 'Lightroom CLASSIC' software instead. Is there any way I can swap plans? Stop the Cloud version and start the Classic version? Thanks!