Acrobat Reader

Problem: Error signing a PDF in Internet Explorer using Acrobat or Acrobat Reader plug-in with Protected Mode enabled   On Windows 10 (version 20H1 or later), digitally signing a PDF in Internet Explorer using Acrobat or Acrobat Reader plug-in with Protected Mode enabled results in the following error: "The Windows Cryptographic Service Provider reported an error: Access is denied. Error Code: 2147942405".         Solution: Update Acrobat or Acrobat Reader to the latest version and create a feature-specific registry key.   In Acrobat or Acrobat Reader, go to Help > About Adobe Acrobat or Help > About Acrobat Reader and check if your application is updated to the latest version, 23.003.20269. If not, go to Help > Check for Updates and install the latest update. Quit Acrobat or Acrobat Reader application. Open the registry editor -  go to Run (Windows menu

I think many users in the forum have discussed this topic. It can be traced back to four or five years ago. In 2022, when I used the new version of Pro DC, I found that the mouse scrolling speed was still slow, like a turtle crawling.Adobe is a big company, are you truly unable to solve this issue? I see all the official responses that state "We can't reproduce it, and think it's because a certain PDF file".I'll tell you this, Adobe Team, this is not the reason for the PDF file at all, it's because Adobe's own software incomplete functions, so how can this problem not be reproduced? I'm at a loss for words. Here are a few less than ideal alternatives:1) View > Page Display > Single Page Continuous. This method requires you to reset it like this every time you click into the PDF file. No default setting!!2) Click on the Windows system settings to change the mouse wheel speed. But in doing so, Adobe's scrolling becomes faster, but other applications will also become faster and not

Hi,I have a problem with Adobe Acrobat PRO ver. 2023.003.20244 / 64 bitWhen I try to print something I click on Printer icon and then i must wait about 1 minute for the print window to appear. (Doesn't matter if I click on printer icon or I click on file and print. When it appears, the print window launches normally in that file.  What I tried:- reinstalled Adobe- repaired program via setup- uninstalled by AcroCleaner Computer parameters:ASUS UX360CWindows 10 Home 64 bitIntel Core m3-6Y308GB RAM512GB SSD Thanks for your help. 

I'm trying to annotate a PDF file in Adobe Reader XI.When I add a comment, sticky note, insertion or replacement text, the comment box appears but I'm not able to input any text when I type.  This is making it impossible to add clarifications and amendments to proofs ahead of publication.I remember being able to do this previously but don't know if it is a problem with the the current version of Reader.I'm running Adobe Reader 11.0.10 on Mac OS X 10.10.2 (Yosemite). I've tried deleting Adobe Reader and reinstalling, but without success.  I have tried a number of different PDFs and have the same problem with each one.

Hi All, I need a direct download link for Acrobat Reader 64 bit for Windows-11 that cURL can find.  No filling out forms, etc. -- cURL can not fill out forms.  Just the page where the latest is located for download.  If the page has a list of all the verions, I can figure it out. This use to have it, but it is no longer maintained:ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC Many thanks,-T 

Hello!I have been using digital signature to sign PDF documents. But since I updated the new Adobe, signing on my MacBook takes a lot of time for signature validation (and it freezes the whole computer). (Especially while contacting the provider's OCSP). This is also happening to many people with MAC PCs.We contacted the service provider, and they said that no issue on their end, and I also checked with the WINDOWS PC, all is working well!! Please help us to check the issues with digitally signing on the MAC OS with the new Acrobat Reader version. Thank you.

When I use fill and sign and I try to click on my document to enter the text box, it often changes to the cursor. I have to move the cursor around a lot until it finds a place that it will let me enter the text box, and then drag the text box to where I want it. A friend of mine told me she is having the same problem. This only happens on my PC. I have no problems on my macbook. 

I created a contract for a client.The client wants to fill out their internal office info and lock it, then send the pdf to their customer to fill out fields without the ability to editing the internal office fields. I cannot find out how to do this.

Hi, Please could someone help with this. I have to open multiple pdfs at once (often 4) and my Acrobat keeps crashing. I am running Windows 11 Pro.  The program suddenly freezes, and often just before this black squares appear on the screen.I have tried various fixes - checked for updates - none avail.                                         - ran 'repair installation' - (this seems to bomb out after a few seconds)                                        - turned Protected View/ mode off Nothing helps. I am going crazy having to constantly restart and need to get my work done. Please help!Jenny 

I'm using the latest version of Acrobat Reader (23.003.20244) and a document in one tab prints in reverse while another in a different tab prints as expected with no change to printer settings. It may be coincidence, but the documents that case trouble are PDF's from HelloFax, now part of Dropbox, so I'm suspecting there is some attribute of the document that causes the problem.

[Question moved to the Acrobat Reader section by Moderator]   Ich versuche, den Acrobat Reader zu installieren, aber es heißt jedes Mal, dass die Installation fehlgeschlagen ist, weil bereits eine neuere Version installiert ist. Dem ist aber nicht so.   Ich hab keine Idee, woran das liegen könnte. Das ist ein neuer, leistungsfähiger, fast unbenutzter Laptop.

I am able to select layers as usual in Adobe Reader, but when I print those pages all the layers pring, not just the ones I selected. Is there a way to go back to the previous version in a Windows 11 machine?

I have tried numeous searches to find this, and have been unable to locate an answer. If I want to create a form that has (for example) mail labels...how can I do that?NameAddressCity, State zipName AddressCity, State zip...At the end of the page, I want user to be able to add another page to add even more names and addresses.I know I can name themName1Address1City1, State1 zip1Name2Address2City2, State2 zip2...Even doing that...how do I allow user to add a duplicate of that page to start a new list?This is a blamk form that I would provide for public use (not internal) that is dowloaded from a web site or sent via email.  

Not sure if this is a wide spread problem, but as part of our business, we print PDF files with layers.  Sometimes all layers are printed, and sometimes only certain layers are printed.  We always select "Save ink/toner" when printing to try to minimize the amount of toner used per print job which has always worked well. However, in release 2023.003.20269 (64-bit) of Acrobat Reader (Canada), when ever we select the "Save ink/toner" check box, it print all layers regardless of how many layers are visible.  We have tested this on muliple printers (plotters, laser, and inkjet printers) and multiple operating systems (Windows 10 and 11) and the behaviour is the same in all cases. Hopefully this can be addressed in a future release but wanted to bring it to someones attention!Thanks! FYI...we used the following link to download the app:Adobe Acrobat Reader (Canada)

Hello,Up until we upgraded to the latest Adobe Reader DC, I was able to sign documents with a certificate.  Since the update, no matter what I have tried the "Sign" button remains greyed out and can no longer be used.I have tried uninstalling, deleting all Adobe program and AppData folders, re-installing, deleting certificates and signatures, and recreating a new certificate.  It sill will not allow me to sign - I have verified I am using the correct password for the certificate that was created.  I have tried it with and without the "Lock document after signing" options.  I have tried the Review option, but it says there are no issues.

Hi there, I just have a few questions when it comes to the pre-flight tool of Adobe Acrobat. If anyone can answer them It would be appreciated. 1.Is pre-flight installed or in cloud?2.Is pre-flight able to work on files installed on our server / SharePoint, rather than on our desktop?3.If multiple members of the team have a subscription, are we able to share a library of checks?4. Can it e integrated within an application to check documents when they are generated, or is it for manually running checks?

I created an ebook with both internal and external links. The internal links continue to work fine but the external links are my problem. They work fine on my work computer and my phone but don't work on my personal computer or my mom's computer. All computers are windows. When I have it open on my work computer it's through Adobe Acrobat DC and that seems to work. I'm not sure what it opened with on my phone, just whatever pre-installed software it came with, but the links worked.  But on my personal computer I used Adobe Reader and the links don't work. I cannot figure out why they don't work on my personal computer. This will be an item I distribute and need to make sure the links work on all platforms. I've tried all the things I could find from a google search and nothing has worked. Any ideas on how to fix it? I'm tearing my hair out.

 It's been a while working with Adobe. I had a stroke.I don't know if I need Reader or Acrobat.Sometimes I have to download a PDF file/document and check boxes and fill in spaces with information, and sign.Is there a free version that will let me do those tasks? I don't do this daily , but its time consuming to download, print, write on the form and scan and email.It's there's any advice or suggestions to help me without spending a whole lot of money, I would greatly appreciate the help.Thank you in advance  

I'm investigating making more accessible PDFs. However, I don't seem to have a Tags option or panel in my Adobe Acrobat DC. As described on the Adobe website, it's meant to be enabled at View > Show/Hide > Navigation Panes > Tags:https://www.adobe.com/accessibility/products/acrobat/pdf-repair-add-tags.htmlI have Bookmarks, Attachments, etc, but don't have Tags (see screenshot below). Have tried repairing the install. I can't find any similar issue online so not sure what I can do? Any ideas?

Using Acrobat Reader, I filled in my answers to several questions. Once done, I tabbed to the net dialog box, filled in my answer to the next question. The box was white with black letters. But when I tabbed to the next question, the previous box turned blue again. On and on it went, so that every box was text in a blue-hued box. I printed out the document and everything text box printed perfectly. But then I e-mailed the completed form to myself, and the document when opened was completely blank. I have tried to re-enter text in some of the boxes, but eventually they all turn blue again. How can I remove the blue background from the text boxes?

Restore Menu Bar in Adobe Reader   https://youtu.be/zFkjvUxkSS0       [Moved from Adobe Acrobat to Adobe Acrobat Reader by moderator]    

When attempting to Update Adobe Reader DC, Error 1648, if I follow the recommended resolutions they do not solve, the MSI installer/uninstaller is working just fine, no issues, can add/remove any other programs at this time with NO error messages i.e. No Valid Sequence Could Be Found For the Set of Patches message that appears when attempting to Uninstall Adobe Reader DC, same as Repair outcome. If I manually download the installer, it halts with a newer version exists, thus stopping the install/overwrite process. Lastly, all solutions listed for Error 1648 from Microsoft as noted above, to the BROKEN URL that does NOT resolve to acquire an Adobe Cleaner, hell I would think that would be the solution, and lastly impossible to install a newer version all negated given the existing version is install and still working just fine, just cannot update it.I welcome any suggestions, ideally I do not want to manually scrub Adobe objects in File Explorer and Registry and make this into a project

We're running Adobe Reader 19.012.20040 in a Citrix environment and experiencing issues with the servers running out of physical memory, bringing the server to a crawl. These servers have 96GB of RAM each and normal usage is around 20GB. Hoping that someone has experienced this something similar. When people start reporting getting out of memory errors and slowness, we open Task Manager and review the process with highest handle count. Everytime this occurs, it's a single AcroRd32.exe process with over 45,0000 handles open. Task manager also shows over 90GB of RAM in use, but none of the processess show high memory usage, only the high handle count of AcroRd32.exe. As soon as that Adobe Reader process is killed, memory usage drops from >90GB  to <20GB within several seconds. We checked the PDF the user was working on and made sure protected mode is disabled in preferences. It's happening with different users, PDF files, and different Citrix servers. Anyone have rec

Adobe Acrobat Reader DC on my mac is completely frozen. It won't let me use any of the toolbar options.IT WONT EVEN LET ME SHUT DOWN OR RESTART MY COMPUTER!!!

When attempting to use acrobat reader in a client software, whenever I attempt to open a PDF on the client software the error message: 'Create OCX (AcroPDF.PDF) failed at point 9: 80004005 (Unspecified error)', occurs and then the client software crashes, not sure if anyone has seen something like this before but any input or fixes would be much appreciated.