Acrobat Services API

We just received an unusually large bill for PDF Services API usage in May 2023. Upon reviewing the usage insights in the Adobe Developer portal, there was apparently an enormous spike in API requests on May 30th. However we do not see a corresponding increase in our own system logs. To our knowledge this look slike incorrect reporting and billing on Adobe's side.There seems to be other reports of incorrect API usage reporting and billing happening in May. Is this being investigated? We would like to be refunded for the incorrect usage billing or supplied with details logs of the API requests that Adobe is claiming we have made.Other users reporting similar issues: https://community.adobe.com/t5/acrobat-services-api-discussios/charged-for-2200-in-api-call-i-didn-t-make/td-p/13819693 and it appears that other customers have also noticed this.

I seek to extract data from PDFs that can be actionable in a python application.  I played around with python modules like pypdf2 enought to know that I can extract the text of the pdf- but the challenge is to associate that text with the meaning given  VISUALLY by the pdf. Let me explain.  When one looks at say a pdf medical record, we instinctively gather meaning about the text  from the organization - the position, the presentation, the fonts, the colors. So for example my eye tells me that the date up on the right hand side of the first page of a meidcal treatment note is the date of treatment - even though there is no text to so indicate like "Treatment Date:" or "Visit Date:".  I know perhaps just because of its position, or its font, or its color.  The same applies to the sections:  I know that the text below the section text "Medical History" is the patient's medical history - that is, until we reach "Medications" - also in the same disti

We are integrating the PDF Embedded API into our pages. We have to be Accessibility compliant , so all the icons in the page should be readable.While most of the icons are readable, the search icon is not readable.Please have a look at the attached screenshot (missing-accessibility.png). This shows that the element is missing "aria-label".While the other icons have that label and are accessible.Can you please add the attribute to this Search icon? 

I can confirm this because I extracted the core logic used into a Blazor WASM and even a console app, and it worked fine. These were .Net 6 version apps. Is there something about Signal-R that is interfering with the calls?

We are using the Adobe.PDFServicesSDK NuGet package version 3.2.0.0 in a .NET 6 AWS Lambda. Sometimes (but not always) the calls to CreatePDFOperation.Execute and DocumentMergeOperation.Execute never return. AWS Lambdas have a maximum lifetime of 15 minutes and after 15 minutes the Lambda is automatically terminated by AWS. This is what is happening. The call doesn't timeout AFAICS, it just never returns. We have logging in place executes immediately before and after the call - we see that the call is started but never returns. No exception is thrown - if it were then our code would log it but even if it failed to log it the Lambda would finish naturally and not be terminated by AWS after 15 minutes. This issue is not reproducible on demand. Sometimes we see it happen and sometimes not.

Hi Team, I have downloaded the PDF extraction API trial version and checked PDF to word documents and JSON content extraction. Contents are extracted well but math equations are not extracted in word equations format. Could you please advise us on how to extract equations from PDF documents using PDF Extraction/Services API? Thanks,R. Pandidurai

We are seeing intermittent but recuring 502 Bad Gateway errors returned when using Logic Apps to convert documents to PDF. Microsoft Support have confirmed the Logic Apps end is working as expected and their internal logging is seeing the return code as a 500 error. When the 500/502 errors occur the logic app is retrying 4 times (default) and timing out after approx. 7 minutes. The same logic app run seconds later (with the same inputs i.e. same document to convert) will return a converted DPF document in approx. 10 seconds. {  "error": {    "code": 502,    "source": "logic-apis-australiasoutheast.azure-apim.net",    "clientRequestId": "XXXXXXXXX",    "message": "BadGateway",    "innerError": {      "error": {        "code": "OperationException", &nb

Hi,I have been using for 6 months the pdf Embed API without any problem.But since the last interface update (April 21), there no more save button after doing a comment on a PDF (on the top bar).The autosave and the shortcut work correctly.The documentation has not been updated for the saving option.Anyone get the same problem ?Thanx for reply 😉  

I need to electronically sign PDF using Adobe Electronic Seal API with c# .Net. As per Adobe documentation it can achieve using API.I do find the reference for Js code Does anybody have idea how to seal document with PDF Electronic Seal API using c# .net?If there is any c# example, then it will be great to start with.

While using this API, image attached in PDF is getting extracted as content. Can anyone please help to resolve this issue? Version - 3.3.0

Hello everyone,I am implementing a process using AWS Lambda and Adobe's PDF Services API to convert PDFs to images. After initiating the image conversion via 'https://pdf-services.adobe.io/operation/pdftoimages', I poll at 1.5-second intervals for the conversion status.However, I often encounter a situation where the response remains {'status': 'in progress'} indefinitely. This happens inconsistently without any apparent patterns.Could anyone help identify what might be causing this issue? Also, are there any possible configurations or solutions on my end that could resolve this?Any advice or guidance would be greatly appreciated.Thank you in advance.

I'm using the free trial for a proof of concept for work, but it's so easy to use up credits in learning. I've seen screenshots of the quota page, but I can't seem to find where this is in my Adobe account? Using the API inside Power Automate if that helps. Thanks!

Dear all,Is the PDF generation process by the PDF Services API slowing down?Not all generation requests, but some, are being delayed by 10 to 30 minutes.The time the delay is occurring is around 5:00 on 05/31/2023 GMT. 

Hi,I have a simple JSON like below, but my template are not filled with data.Instead, the template tags appears.Any idea?Template tag in my docx file.{% repeating-section actionSites %}{{address}} {{zipCode}} {{city}} {{country}}{% end-section %} JSON{ "actionSites": [{ "id": "addr_0CECVBMCH4M64", "address": "7 rue TOTO", "complement": "", "city": "Lor", "zipCode": "56789", "country": "FR" }, { "id": "addr_0CECVFG6H4PAZ", "address": "addr 2", "complement": "", "city": "city 2", "zipCode": "postal2", "country": "FR" }, { "id": "addr_0CECVE01S4M6N", "address": "Site 1", "complement": "", "city": "City 1", "zipCode": "Post code 1", "country": "FR" }] } 

In adobe pdf to word conversion API I'm getting below error message.2023-02-01T16:40:36.227:[INFO]: All validations successfully done. Beginning PDF exportServiceApiErrorat rejectWithServiceApiError (/home/sujan/scanner-go/node_modules/@adobe/pdfservices-node-sdk/src/internal/http/http-client.js:31:17)at handleJsonResponse (/home/sujan/scanner-go/node_modules/@adobe/pdfservices-node-sdk/src/internal/http/http-client.js:55:3)at handleErrorResponse (/home/sujan/scanner-go/node_modules/@adobe/pdfservices-node-sdk/src/internal/http/http-client.js:117:2)at onEnd (/home/sujan/scanner-go/node_modules/@adobe/pdfservices-node-sdk/src/internal/http/http-client.js:176:3)at IncomingMessage.<anonymous> (/home/sujan/scanner-go/node_modules/@adobe/pdfservices-node-sdk/src/internal/http/http-client.js:216:5)at IncomingMessage.emit (node:events:538:35)at IncomingMessage.emit (node:domain:475:12)at endReadableNT (node:internal/streams/readable:1345:12)at processTicksAndRejections (node:internal/pr

I have a domain namba.ngoI cannot add this as a domain when adding a new API for PDF Embed API.I can see the console response is 400 BAD_REQUEST {\"reason\":\"bad_request_body:invalid_domain\",\"message\":\"Invalid domain provided\"}

As the title states, a call to operation/protectpdf endpoint is running without any issues, but the resulting pdf in AWS does not have any permissions set on it. At one point, this process was working. It was only until a few days ago that it stopped. I have attached some screenshots that show the following to confirm the process is running without issues. 1.) Fiddler capture showing initial call to .../operation/protectpdf. Shows request body and resulting 201 Created with pooling url2.) Fiddler capture cont. showing final call to pooling url with status = done3.) Resulting PDF generated from the process. You can see that there are no permissions set4.) Last correctly generated PDF before this process stopped working. Clearly shows that permissions have been set on the file in the header We are currently trialing Adobe PDF Services and have loved the product so far. Have not run into any other issues except this one. We appear to have sufficient quota, so I dont think thats

Hi All,When I tried the autotag API for a PDF document It has converted a single para into multiple lines where it finds the quotes or pull quotes. Please suggest a solution if anyone know. Thanks!

I am trying to update a nestes table which is inside a column of main table using power automate Generate document from Word template connector. Everything else is updating fine, but when I paas multiple values in the Json for the table,It creates a duplicate column in the main table. This issue does not occur when the updating table is outside the nested table column. How do i resolve this issue.

when you use annotation in hyperlink it will not work as expected, only annotation tool will appear over the hyperlink.

While opening scanned PDF in PDF embed API it's highlighting wrong part of PDF.

We are seeing a 9 fold inflated bill of Adobe PDF Service api in may billing. At the same time, our internal data isn't showing any discrepancy in the amount of usage pattern.It seems there is some issue with the billing system. Can you please check it out ! my client id is : e99ae828b6814a4dbd9f7f5a33b2dc1a ThanksVishal Sharma

I have a system that usd adobe embed api to display pdf files for a client. Most of the files work fine.The attached file fails to render for some unknown reason: I have tried to flatten (convert to embedded image) the file, it increased in size from 2.7 to 12 MB, that way it works in the viewer but its a big problem asking the client to convert all his files.Any clues?Thanks

I'm using the PDF embed api and it seems to work on all browser on pc.    Mobile works on all android browsers.   But not on iPhone.  Non any iPhone I can use chrome or Firefox and it works fine but native safari I get a file preview error.   Why would it only do this in mobile safari?   Any input would be appreciated.

Team,We are using Adobe pdf API's to create PDF's. We experience a sudden spike in the usage of API Calls and want to investigate that whether it's from our application or a key theft. Can you please share the summary of the IPAddresses for the key usage for last week data. RegardsNitin