Acrobat Services API

Hello everyone,I am implementing a process using AWS Lambda and Adobe's PDF Services API to convert PDFs to images. After initiating the image conversion via 'https://pdf-services.adobe.io/operation/pdftoimages', I poll at 1.5-second intervals for the conversion status.However, I often encounter a situation where the response remains {'status': 'in progress'} indefinitely. This happens inconsistently without any apparent patterns.Could anyone help identify what might be causing this issue? Also, are there any possible configurations or solutions on my end that could resolve this?Any advice or guidance would be greatly appreciated.Thank you in advance.

I'm using the free trial for a proof of concept for work, but it's so easy to use up credits in learning. I've seen screenshots of the quota page, but I can't seem to find where this is in my Adobe account? Using the API inside Power Automate if that helps. Thanks!

Dear all,Is the PDF generation process by the PDF Services API slowing down?Not all generation requests, but some, are being delayed by 10 to 30 minutes.The time the delay is occurring is around 5:00 on 05/31/2023 GMT. 

Hi,I have a simple JSON like below, but my template are not filled with data.Instead, the template tags appears.Any idea?Template tag in my docx file.{% repeating-section actionSites %}{{address}} {{zipCode}} {{city}} {{country}}{% end-section %} JSON{ "actionSites": [{ "id": "addr_0CECVBMCH4M64", "address": "7 rue TOTO", "complement": "", "city": "Lor", "zipCode": "56789", "country": "FR" }, { "id": "addr_0CECVFG6H4PAZ", "address": "addr 2", "complement": "", "city": "city 2", "zipCode": "postal2", "country": "FR" }, { "id": "addr_0CECVE01S4M6N", "address": "Site 1", "complement": "", "city": "City 1", "zipCode": "Post code 1", "country": "FR" }] } 

In adobe pdf to word conversion API I'm getting below error message.2023-02-01T16:40:36.227:[INFO]: All validations successfully done. Beginning PDF exportServiceApiErrorat rejectWithServiceApiError (/home/sujan/scanner-go/node_modules/@adobe/pdfservices-node-sdk/src/internal/http/http-client.js:31:17)at handleJsonResponse (/home/sujan/scanner-go/node_modules/@adobe/pdfservices-node-sdk/src/internal/http/http-client.js:55:3)at handleErrorResponse (/home/sujan/scanner-go/node_modules/@adobe/pdfservices-node-sdk/src/internal/http/http-client.js:117:2)at onEnd (/home/sujan/scanner-go/node_modules/@adobe/pdfservices-node-sdk/src/internal/http/http-client.js:176:3)at IncomingMessage.<anonymous> (/home/sujan/scanner-go/node_modules/@adobe/pdfservices-node-sdk/src/internal/http/http-client.js:216:5)at IncomingMessage.emit (node:events:538:35)at IncomingMessage.emit (node:domain:475:12)at endReadableNT (node:internal/streams/readable:1345:12)at processTicksAndRejections (node:internal/pr

I have a domain namba.ngoI cannot add this as a domain when adding a new API for PDF Embed API.I can see the console response is 400 BAD_REQUEST {\"reason\":\"bad_request_body:invalid_domain\",\"message\":\"Invalid domain provided\"}

As the title states, a call to operation/protectpdf endpoint is running without any issues, but the resulting pdf in AWS does not have any permissions set on it. At one point, this process was working. It was only until a few days ago that it stopped. I have attached some screenshots that show the following to confirm the process is running without issues. 1.) Fiddler capture showing initial call to .../operation/protectpdf. Shows request body and resulting 201 Created with pooling url2.) Fiddler capture cont. showing final call to pooling url with status = done3.) Resulting PDF generated from the process. You can see that there are no permissions set4.) Last correctly generated PDF before this process stopped working. Clearly shows that permissions have been set on the file in the header We are currently trialing Adobe PDF Services and have loved the product so far. Have not run into any other issues except this one. We appear to have sufficient quota, so I dont think thats

Hi All,When I tried the autotag API for a PDF document It has converted a single para into multiple lines where it finds the quotes or pull quotes. Please suggest a solution if anyone know. Thanks!

I am trying to update a nestes table which is inside a column of main table using power automate Generate document from Word template connector. Everything else is updating fine, but when I paas multiple values in the Json for the table,It creates a duplicate column in the main table. This issue does not occur when the updating table is outside the nested table column. How do i resolve this issue.

when you use annotation in hyperlink it will not work as expected, only annotation tool will appear over the hyperlink.

While opening scanned PDF in PDF embed API it's highlighting wrong part of PDF.

We are seeing a 9 fold inflated bill of Adobe PDF Service api in may billing. At the same time, our internal data isn't showing any discrepancy in the amount of usage pattern.It seems there is some issue with the billing system. Can you please check it out ! my client id is : e99ae828b6814a4dbd9f7f5a33b2dc1a ThanksVishal Sharma

I have a system that usd adobe embed api to display pdf files for a client. Most of the files work fine.The attached file fails to render for some unknown reason: I have tried to flatten (convert to embedded image) the file, it increased in size from 2.7 to 12 MB, that way it works in the viewer but its a big problem asking the client to convert all his files.Any clues?Thanks

I'm using the PDF embed api and it seems to work on all browser on pc.    Mobile works on all android browsers.   But not on iPhone.  Non any iPhone I can use chrome or Firefox and it works fine but native safari I get a file preview error.   Why would it only do this in mobile safari?   Any input would be appreciated.

Team,We are using Adobe pdf API's to create PDF's. We experience a sudden spike in the usage of API Calls and want to investigate that whether it's from our application or a key theft. Can you please share the summary of the IPAddresses for the key usage for last week data. RegardsNitin

We have been using the PDF Services API for months through the AWS marketplace, when logging into the console we were shown warnings about the auth changes - so I changed over to the OAuth credentials, and now we tied to a quota with no way to pay.  As far as I can tell there is no way to upgrade from the dashboard, and the sales person who contacted us scheduled a meeting, then never pitched and has not responded to our emails for two weeks. This is the 5th major problem we've had with the API in the last two months alone, almost impossible to rely on this API for business critical functionality. Anyone know what magic encantations we can use to get Adobe to care about their customers?

In Adobe Acrobat when converting pdf to Docx, there are options for changing layout settings, image settings, and comment settings. How can I update the above setting in the pdf service export API? I have found only OCR(optical character recognition) support in the pdf service API.Is any option in pdf service API to update the above fields like layout setting, comment setting and image settings 

Hi, When i put multiple conditional-sections in a cell, it creates a big cell.Then I generate the pdf. The cell has only one small input but it keeps big and doesn't stretch.I added the elements in Word to stretch but doesn't apply after generation event if empty like below.Any idea?  

Hi, I tried theses expressions, but nothing display{{$join(specificRequest.certificationCategory)}}{% conditional-section expr(specificRequest.certificationCategory != null) %}Non{% end-section %}{% conditional-section expr(“FORMATION_ACTIONS” in specificRequest.certificationCategory) %}has FA{% end-section %}{% conditional-section expr($contains($join(specificRequest.certificationCategory), “COMPETENCE_ASSESSMENT”)) %}tototoot {% end-section %}{{expr($count(specificRequest.certificationCategory))}} The first displays:FORMATION_ACTIONSCOMPETENCE_ASSESSMENTEXPERIENCE_ACQUISITION_ACTIONSLEARNING_ACTIONSThe second displays the text correctlyThe third and fourth display nothingThe last displays 4 The json looks like that, and everythongs works on jsonata.{ "specificRequest": { "certificationCategory": ["FORMATION_ACTIONS", "COMPETENCE_ASSESSMENT"] } }

i tried the common new line codes with and withot double slashes.none of them work.what is the code/char to insert a new line inside the word template ?Input:  Template:  Output:   

I have been using the API and providing a URL and not having any problems but when I switch to using the promise I am getting an error back in the console and the file doesn't load. It looks as if the error is in the viewer.js  I get the error:"Refused to execute inline event handler because it violates the following Content Security Policy directive: "script-src 'self' use.typekit.net assets.adobedtm.com www.adobe.com/marketingtech/ prod.adobeccstatic.com/utilnav/ widget.uservoice.com by2.uservoice.com/t2/ assets.adobe.com api.demandbase.com/api/v2/ip.json commerce.adobe.com". Either the 'unsafe-inline' keyword, a hash ('sha256-...'), or a nonce ('nonce-...') is required to enable inline execution. Note that hashes do not apply to event handlers, style attributes and javascript: navigations unless the 'unsafe-hashes' keyword is present." Is there something I need to add to my CSP Header to prevent this? To reproduce the error here's what I am doing using&

Hello, I noticed that the Sized Container embed mode demo shows a Page NaN display pop-up in the slider bar at the following link: https://acrobatservices.adobe.com/view-sdk-demo/index.html#/view/SIZED_CONTAINER/Bodea%20Brochure.pdf I work for USDA and we are using the sized container embed mode for our directives. Here is one of those directives: https://www.usda.gov/directives/dm-0100-001 Would you please let us know how we can resolve this issue so that we can use the slider bar to move across pages? We noticed this error about two weeks ago and have not been able to resolve on our end. We believe this may be within the embed code. Please let me know how to proceed. Thank you.

Hi,I'm using the PDF Services API and I can see the total of API calls in the Insight section of the Project. But, is there any way to have more detail, like date/time of each API call? In the documentation states that extracting OCR of one document is 1 transaction consumption, but I see that each call I do takes 4 or 5 API calls in the insights statistics. Is it going to invoice by API call or by document? Where can I see the document transactions statistics?I'm using pay-as-you-go-licence, managed by AWS.Thanks

I'm evaluating the usage of Adobe PDF API to create large PDF files based on a template.While it works with small amount of data, when tryig to use the template with large amount of data (~11K records) I am getting an error:1. "/operation/documentgeneration" operaton success2. when looking at the status in "/operation/documentgeneration/.../status" (the link returned form the previous step) I get this response: {    "error": {        "code": "INTERNAL_SERVER_ERROR",        "message": "Fatal error, Please check logs for details.",        "status": 500    },    "status": "failed"} It works well with few records, but failed with large amount of records.Does anyone had a success to generate large PDF files via API from templates? by "large" I mean w

Hi, your 3.2 and 3.3 library have mixinx libraries.It's conflict with hibernate-validatorIf you could stop using the deprecated hibernate-validator and use the last version it would be great.This old deprecated version of hibernate, use javax.validation instead of jakarta.validation. So it results in trouble trying to use pdf-services in a clean, Up to date stack.Thanks,