Acrobat Services API

Describe the bugI am using the FULL_WINDOW mode inside a scrolling container. Whenever I have the comments panel open and I focus a comment that is down towards the bottom of the page it triggers my container to scroll.To ReproduceSteps to reproduce the behavior:Go to acrobatservices.adobe.com/view-sdk-demo/index.html#/view/FULL_WINDOW/Bodea Brochure.pdfOpen up inspectorSet the pdf parent container to overflow: autoCopy the pdf container and paste it into the parent so you have more content to scrollStart creating comments until you have enough that fill the pageClick on a comment and notice the entire page jumpNotice if you start drawing at this point that everytime you release it will jump to the bottom of the page.If you close the comments panel. No jumping.If you click an annotation it opens up the comments panel and whole page jumpsExpected behaviorComment scrolling should be contained inside the iframe and not propegate out to the users scrollable containerScreenshotsHere is

I have a fillable form that has already been filled and stored in Firebase.I'm trying to view this PDF in my web application. This PDF is showing in the application without any problems. However, the information filled in the fields is not visible. If I access the link of this file directly in the browser, it is possible to see the information filled in, but, as I said, when I used the PDF Embed API, those fields are blank. In my web app: Direct link to Firebase (https://firebasestorage.googleapis.com/v0/b/project-ergo-2b295.appspot.com/o/nasa-tlx%2Fexample.pdf?alt=media&token=1)  Does anyone knows how to fix that? Thank you.

Hello, I would like to clarify two accessibity issues (please forward me to dedicated channel if this one is not perfect):1) On mobile in mode "Full Window" the button to change view mode does not have "alt" or title element inside svg. Where shoud I report it?2) Automation tools report also problem that scrollbar is not focusable using keyboard only. "Description: The element contains overflowing content that can be reached by scrolling, however the scrolling is not accessible to keyboard users." I know that we can focus the content and then scroll using the keyboard up/down. Could you advise if this is actualy an issue or should be treated as false positive?  

I used company email to sign up for a free trial on Adobe. Wanted to use Adobe PDF connection on Power Automate. Power Automate asked me to input credentials by visiting https://www.adobe.com/go/getstarted_powerautomate But I always get this error message: "An unexpected error has occurred. Please try again after some time". Does anyone know how to solve this problem other than using my personal email to create an account? 

Hi everyone,I'm using Adobe Embed on my website and have encountered an issue. Here's what's happening:I zoom in on a PDF document.I add a text comment.Then I zoom out.After zooming out, the text in the comment becomes unreadable — it turns into blurry or pixelated blocks.Why is this happening, and how can I fix it?Thanks in advance for your help!

Hi, I am trying to use PDF Embed viewer in my .NET web application and running in my local machine. Its giving some error while giving the pdf url to the viewer. Error : Error: Cannot get DCAPI rendition if DCAPI is disabled Code SampleURL : https://localhost:7088/JS Method document.addEventListener("adobe_dc_view_sdk.ready", function () {var adobeDCView = new AdobeDC.View({clientId: "APIKey" // Replace with your actual Client ID});var pdfUrl = document.getElementById("pdfUrl").value;if (pdfUrl) {adobeDCView.previewFile({content: { location: { url: pdfUrl } },metaData: { fileName: pdfUrl.split("/").pop() }}, { embedMode: "IN_LINE" });}});function previewFile(url, fileName) {var adobeDCView = new AdobeDC.View({ clientId: "APIKey" });adobeDCView.previewFile({content: { location: { url: url } },metaData: { fileName: fileName }}, { embedMode: "IN_LINE" });} Error Screen 

Is it possible to use the Watermark API to strike through a section of PDF?   I want to put a diagonal line through a portion of the page (not the whole page).    If not, is there another means of accomplishing this?

This was working this week until today. I see there were issues with the Document Services API today but it says the issue is now closed. Is this a new issue?   

Hi everyone,I'm working on a pipeline that involves translating the text content of a PDF into another language and then generating a new PDF that maintains the original formatting and layout as much as possible. I’m trying to achieve this using Adobe PDF Services API. Here’s what I want to do:Extract structured content from a PDF (ideally as JSON, preserving style/structure).Translate the extracted text (using my translation model).Rebuild the PDF (either by modifying the original or creating a new PDF with the translated content, if it's impossible is there a chance to build a docx instead?). I’ve successfully used the Extract API to get a JSON from my PDF, and I can parse and translate the text with Python. However, I’m unsure about the best way to go from the translated JSON back to a PDF.Questions:Is there a recommended way to rebuild a PDF (or DOCX) from the translated JSON using Adobe's tools?Should I convert the translated text into a DOCX and then use the Create

I am experiencing unexpected behavior with the drawing tool (freetext annotation) in the Adobe PDF Embed API. Following a recent update to the SDK (not documented in the release notes for this specific functionality), the tool no longer defaults to the blue color (#0a23f5), even though the previewAnnotationColorMap setting is correctly defined in my GET_USER_SETTING_API implementation.Problem Description:Prior to a recent viewer.js update, when a user selected the "freehand drawing" or "freetext" tool (commonly used for signatures), the default color for this annotation was blue (#0a23f5), as configured by us. However, now the tool appears with a different color (seems to be black or the last color used by the user), which goes against our requirements for signatures.I have reviewed the PDF Embed API release notes and have not found any mention of changes directly affecting the previewAnnotationColorMap functionality for freetext annotations.Environment:Affected Browser(s): [e.g., Goog

I am currently working with Adobe Acrobat's Auto Add AcroForm feature and have encountered some limitations that I'd like to discuss:1. API Availability Question: Is there any way to programmatically access the Auto Add AcroForm functionality through an Adobe API? I understand this feature currently works only on PDFs without existing form fields through the Acrobat UI. However, I'm looking for a way to integrate this capability into our automated workflow, even if it's available only for specific subscription plans or enterprise licenses.2. Field Detection Accuracy Issue: I've noticed consistent mapping issues with multi-part fields, particularly with date fields that are visually separated into three components (day/month/year). While the auto-detection successfully identifies and maps the first field component, the subsequent parts are assigned generic names like "undefined_01", "undefined_02", etc.Could you provide:Any configuration options or best practices to improve the accuracy

Hi there, I have a storyline course using the webobject option to embed 18 pdf policies, one policy in each slide using index.html files and the PDF Embed API coding. The policies and the index files reside on our company server together. When accessing them from the server the index file opens the policy every time without fail for all 18. However while testing the storyline course, it randomly shows some policies and not others, and it is never the same policy with every try. Sometimes it's just one policy, sometimes it's three policies-there's no rhyme or reason to it and its always on desktop/laptop, on mobile every policy works as it should they populate in the iframe. On desktop/laptop I have to refresh to get them to load or go back one slide and then click on the slide that didn't load again and it will load as it should. I am not a coder...but I am looking for coding that would allow the index file to see that the pdf didn't load in the iframe and reload the iframe after 10 se

 Hi Adobe Team,We are currently using the Adobe PDF Extract APIs to process PDF documents that are highly confidential. To align with our data security policies, we plan to use external storage, as we do not want customer data to persist on Adobe Cloud storage.I have a couple of questions regarding this:Transient Storage: Even when using external storage, does Adobe internally use any transient or temporary storage during the document processing phase? If yes, how is that data handled or purged to ensure data privacy?Credential Management: Is there a secure way to access the API via SDKs without hardcoding sensitive credentials like client_id and client_secret in the source code? For example, can we leverage environment variables, secure token exchanges, or any recommended practices from Adobe?Looking forward to your guidance on these aspects. Thanks in advance! Regards,Shivang

Hello everyone,I'm working on an n8n workflow (v1.92.2, self-hosted on Windows) to automate PDF to HTML conversion using the Adobe PDF Services API. I'm stuck on a persistent "404 Not Found" error and would appreciate any help.The Goal: Implement the asynchronous process described in the Adobe API documentation:Create Asset (POST /assets): Get an assetID and uploadUri.Upload File (PUT {uploadUri}): Upload the binary PDF data.Start Conversion (POST /pdf/export): Send the assetID to start the conversion.Poll Status (GET {locationHeader}): Check the job status until it's "done".Download Result: Download the final HTML file.The Problem: My workflow consistently fails at Step 3 (Start Conversion). The node Adobe - Iniciar Conversão receives a 404 Not Found error from the Adobe API.My Hypothesis: This is a classic race condition. The request to start the conversion is arriving at Adobe's servers before the uploaded file from Step 2 is fully processed and available, even though the upload its

Hello,I am working on Microsoft ERP - Adobe Reader API Integration. I am struggling with passing MediaType in Request via programming.I have followed Adobe Reader API Documentation and passing MediaType as per given example. But I am getting error when Request is sent via programming. The same works when I send Request using PostMan extension in visual studio code.Snapshot 1 and 2 give information about Adobe Reader API Documentation.Snapshot 3 and 4 give information about programming to send request and error that I am getting.Snapshot 5 and 6 give information about sending request from PostMan and its response.Any help or suggestion is appreciated.Adobe Reader API Documentation  Request and Response from Visual Studio code programmingRequest and Response using Postman extension in Visual Studio Code.

Hi,We are using the PDF Service API to transform PDF files to word. The PDF files contain images, and these images show some issues regarding borders: PDF:Word:The embeded PDF is a png with a transparent background. The border of the image in the Word file is pixelated and not as sharp as in the pdf. Is this an issue that is immanent to Word or is there a possible solution?Another issue is present in this element:The Word file shows some inconsistent paddings and fonts:The used example files are attached. I greatly appreciate your help.   

today it is happening to us that the PDFs load and display but after 5-10 seconds the banner appears: This application domain (XXXXXX) is not authorized to use the provided PDF Embed API Client ID. and it stops viewing, we have not changed anything and yesterday it did not happen... does it happen to anyone else? do you know if they have changed something in the viewer? The code and the domain are correct and nothing has been touched in the programming. thanks

Hi, I am trying to extract all the text from a PDF.  I was able to use ExtractPDFJob.  The result is way more than I need.  It was a large file with coordinates, bounds etc when all I need is the text itself and ideally the page number.So something like{ [ {page: "0", text: "Now is the time to live to the fullest"}, {page "1", etc}]Is anything like this possible?  I could of course maybe parse what is given to me now but worried about size of file as this processing is in an AWS Lamba

I have a Logic App that monitors incoming emails.  Some have multiple PDF attachments that I want to merge and save to Dropbox.  I have it working with the Encodian API but I want to switch it over to the Adobe API.I then use the array as input for the Encodian API.  When I try this with the Adobe API, I get an error, "bad value for parameter 'files'; invalid type".  Doing some reasearch I read somewhere that I should change the fileName line to  "$content-type": "application/pdf" This still returns the same error.  Even though the files were already PDF's I thought maybe they still needed to be converted to Base64 so I tried that. The Append array action generates this result:  [ { "$content-type":"application/pdf", "fileContent":"SlZCRVJ..." }, { "$content-type":"application/pdf", "fileContent":"SlZCRVJ..." } ] The error again is: "bad value for parameter 'files'; invalid type".  the full

Hi!  I am trying to test out turning an OCR document into a searchable PDF.  This works fine when I use the online tool with the same PDF.  I am trying to get it to work using the PDF Services API.  The end result is I get an empty zip file.  I think I have used the sample code verbatim with the exception of replacing my keys plus an outside method passes in the file location instead of hard coding it to"resources/ocrInput.pdf".   It does not seem to matter if I use OCR params or not, the result is the same - an empty zip file. As a side note, I have tested another method that extracts text out of a PDF to test that and it works, I just can't seem to use the OCR job.   I mention that because it is not the file locations input or output that I can see.  Below is my code.  Any suggestions on where I can check or what I might be doing wrong.  Logging in the API itself?  Other suggestions?  Many thanks in advance!as

The DocumentService documentation indicates that we should be able to generate charts such as pie-charts with a dynamic number of categories. https://developer.adobe.com/document-services/docs/overview/document-generation-api/charts/#pie-chartHowever, this does not work, and only an empty chart gets rendered.

Hi Adobe Team, I am facing issues with the  PDF Services API  . We are using image controls and passing image urls in json with the word template to generated PDF document.  This use to work uptill now.  Today i see lot of errors on the pdf document generation . Error shows as : {'error': {'code': 'UNKNOWN_ERROR', 'message': 'Unknown error while processing Image Tag.; transactionId=XudCpUg3cZBzelaFtBgg7U3AAOy1ckRq', 'status': 400}, 'status': 'failed'} Please provide proper solution and also provide link to navigate to support team for raising this issue.  This issue is critical to us.  Please revert to us as soon as possible.      

It looks like the Document Cloud services was updated today (see status.adobe.com: https://status.adobe.com/products/503500/1440720) We are now receiving the following error in PowerAutomate when trying to execute the "Generate document from Word template" Action: { "error": { "code": "UNKNOWN_ERROR", "message": "Unknown error while processing Image Tag.; transactionId=46b6de81-ac29-4524-b3bf-bf002966f61b" } } No changes were made to the process or template.  Please advise on how to correct this as we have urgent processes leveraging this feature. Thank you.

I'm trying to get started with PDF Extract using info on the site here: https://developer.adobe.com/document-services/docs/overview/pdf-extract-api/quickstarts/python/ However many of the dependancies have yellow lines underneath and say they could not be resolved?I've followed the set up instructions step by step and not really sure what I'm doing wrong.  I've downloaded the sdk using "pip install pdfservices-sdk"  

We have multiple failures of document generation templates, using image merge tags.  They are failing using the alt-text method  Document Templates have not changed in at least 14 days for many of these templates Example errorUNKNOWN_ERROR: Unknown error while processing Image Tag.; transactionId=epuec5kq3HkxBLl4wkwaRWYyAHfp5uZP