Adobe Acrobat Online

File failed to convert using Adobe CreatePDF online. What do I do?

I want to convert a PDF to Word. When I click on the convert button it ask me to sign in. Then it wont let me enter anything in the boxes on the sign in form.  I can enter into Membership services with My e.mail and Password.any ideas

I have an Online Export subscription and have used it to convert PDFs containing tabular data into excel previously with great success.  I am now finding that the formatting is lost and that where the tables were once differentiated between and shown in separate cells in excel they now appear in strings of data in one cell.  What would be causing this?  The version of acrobat which produced these reports hasn't been changed and neither has my version of excel either.

I signed up to adobe pdf pack, with a monthly fee. Unfortunately, I did it quickly and the email address I gave was incorrect, but I don't know exactly how. This means I can't log on to the account to cancel it. The only information I have access to is what appears on my bank statement: 10/04/2017  221684000217496 ADOBE SYSTEMS SOFTWARE044-207- $12.64How can I cancel my subscription? ​I have done my best to try to contact Adobe, using a new account, and this has resulted in a message telling me the 24-7 chat facility is closed.Update: I managed to find a phone number at Contact us | Adobe . I spoke with someone who was very helpful and the issue is resolved.

PDF services/cloud account won't open just has the loading screen

I am having the same problem.  With every pdf file I convert to Word, there are spelling, spacing, and font errors.  I have Adobe PDF pack.  Is there a solution to this problem.  I spend a long time trying to correct all the errors in the converted document and sometimes, when there is "computer language" I am unable to correct the errors at all.Thanks.

I have tried the cloud based version of Abobe convert and it NEVER works everytime I try to convert a PDF to Word it always give me nonsense characters in Word that is entirely unusable.  Should I just go buy the desktop version and forget all the this cloud based stuff?

Recently had a complete crash.  Had bought Adobe PDF File Convert.  Can't seem to download to my new hard drive.

Good Morning: I subscribe to Acrobat pac and I am trying to convert a 2016 Visio 8MB file to PDF so I can mail the file to a client. I have an old version which works but this new version does not seem to be able to read .VSD files??? can you help?

HI, I Was at work doing work stuff and was accidentally signed into my personal account.  Now, my work related info is in my personal account and should be in my work account (send and track) and if it is subpoenaed then they will now have all my personal info.  If I could just move what I did from work on my personal to my work I would be all set.  ADobe has not way to contact them for help I keep getting put here for help. 

How many users do i have with this account?

Every time I try to convert a PDF to a word document it says it is forbidden regardless of what the document is? Why am I paying to be able to convert documents if it is now forbidden?

As stated in the title, the conversion has too many errors in it to be useful for me. I would like a refund

I PURCHASED THIS TO BE ABLE TO EDIT THE TEXT AND ALTHOUGH IT WILL LET ME ADD TEXT IT WILL NOT LET ME EDIT. I DON'T WANT IT. SORRY I BOUGHT IT THERE SHOULD BE A TRIAL TOSEE IF YOU WANT IT

Are my documents backed up? I did delete a lot of pictures in my picture folder and recall a lot of them marked as invoice etc... Help?

I just signed up it keeps telling me an error occurred while accessing the service?

I don't want to reniew my licence. How can I do?

stevel21224715 Feb 25, 2016 11:56 AMI use Acrobat Pro DC from creative cloud 2015 edition --- fully up-to-dateI create forms in Acrobat and then fill out the formsI then save the forms to my cloudIf I open them back in Adobe Acrobat DC - works fineI want to use the iOS app Adobe Fill & Sign for customers to sign the fieldsWhen I open one of my forms in the iOS app all of the pre-filled out form fields are now empty!None of the data is retainedwhat am I doing wrong?

I have a 42MB pdf file that I am trying to convert to Excel.  I am logged into my cloud account.  I have uploaded the file to my account but every time I try to convert the file I get an error message: "Conversion Failure. The file is either too large or too complex to export."

Why doesn't Adobe recognize my paid subscription. I've checked my account and it says I have a paid subscription, but when I try to convert a pdf on my computer, it won't convert. A window pops up asking me to buy a subscription.

Every time I try to convert a PDF it sends me to the pricing page where I have already purchased the product.

Hello I bought Export PDF to convert to word but when I export there is no text in the Word file.  Could it be I need to adjust the .docX to .doc and if so how do I do that?

Can you use the 'Send & Track' plugin on Outlook to get INDIVIDUAL tracking. I want to see WHO opened the file - not just views.I can get this data if i send direct from Acrobat as it gives options to give anonymous links or publicOutlook seems to generate public links by default and no option to change

Every time I try to upload a file I receive an error message.  Never had the problem until a few weeks ago.  It doesn't matter the size of the file I still get the error message.