Adobe Acrobat Online

The PDFpack product description said explicitly that PDF combining can happen in Adobe Online, AND in Adobe Acrobat DC on my device. See here:  Get online PDF tools you can use in a browser, with Adobe Acrobat Reader DC on your computer, or with the Acrobat Reader mobile app.However, when I try to merge a PDF on my device, it takes me to the web portal instead of doing the merging in the software itself.  I have no interest in having Adobe have access to any files I am merging or my data, in any capacity.  I have no interest in giving Adobe the rights to use my data or files once they are uploaded to the cloud.  In fact, I do want them uploaded to the cloud at all.     What is the solution to this?

I have an adobe account but it will not convert any PDFs - please help?

http://helpx.adobe.com/x-productkb/policy-pricing/remove-credit-card-info-adobe-account.html$I visited the page (link above) but none of those steps help, I tried contacting the customer care and it also did not help. So is there other options? I want to remove my credit card from my account as well with cancelling my annual subscription.

I want to delete my account, please help me!

As the subject says, I am trying to find the tool to insert new text, most likely in bold format,  in the original document to comment on the original text. I don't want little squares and arrows etc. I should rather be able just to print the text on the actual document.This is the main reason I started my subscription so I hope there is a way to do this. / Michael

I had no trouble making my beautiful form, but it can't be filled out in Chrome. Let alone submitted to send data back.

I have been trying to cancel my plan for 2 months now because I simply do not have the funds to pay for it anymore. I used my school email because I was using this for a school-related project. When I first tried to cancel it said I had no plans so I thought I canceled it. However, when I saw I was charged this plan popped up. This is not even the one I chose when I was doing the free trial. I have looked everywhere and cannot contact anyone for customer service. This has been incredibly frustrating coming from a college student who cannot afford this anymore. I tried to look up ways to cancel but they all say to come to this page ^^ and click manage plan... you can see this is not even an option. Can someone please help me? I don't know what to do anymore. 

I created a PDF document in 2016. It had some sensitive information that needed to be forwarded to my insurance company so I created the document with a password that I sent to my insurance company. Now, I need to open the document and do some edits. However, I can not remember the password and the insurance company was not help. Is there a way to remove the password so I can open the document in Adobe Acrobat? Thanks in advance. 

My documents open in Microsoft Edge instead of Adobe so I can't edit the documents. Any tips?

I've requested the cancellation of Acrobat Pro DC License on 05/20 but didnt receive any refund yet...

I frequently get emails with PDFs that need to be signed. I "sign" the document in Acrobat Pro by clicking the pen tool and placing my signature. I click "next" in order to save the doc as a read-only file, choose the location where I want to save it, and get this error:  Why am I getting this? I assume I have some preference set to upload all my docs, but if so I can't find it. None of the preferences seem to clearly indicate that this is what it's trying to do. Assuming this IS what is happening, where is the preference to turn it off? And why is this suddenly not working?

When exporting from Adobe Acrobat to Word, the Word document is missing all the letter "i"s. How do I correct this?  The document is very large so doing it manually is time intensive.

i'd like to unsunscribe from adobe Export PDF. Do you now what I have to do ?Thanks !

 

Dear Adobe,I have successfully created a web form using Adobe PDF Pro and have tested it. Once a person fills out the form and it is submitted, an email is sent to them for verification. Upon verification, they receive a copy of the filled-out form.However, we would like to inquire if there is an option to hide the information of the form creator and the CC email address that appears on the right side of the form.Thank you for your assistance.Best regards, Arun Joseph

I have shared a PDF for comment with external (not in our server) users. When I shared originally, I added a due date. Many users have requested an extended due date. Adobe is not giving me the option to change the due date. I was going to unshare in order to change the date and then reshare, but it warned me that the comments would be deleted. My workaround would be to download all comments that I've received so far, unshare, change/remove the due date, and then reshare. This creates a new URL, however, and may confuse some of our commenters. Any ways to update the due date before I continue with the workaround? Any help would be appreciated!

Trying to create a web form, getting this every time.

When opening a PDF file from SharePoint in via https://documentcloud.adobe.com/ it happens frequently that some of the comments in a file are invisible on the document. We've tested the behavior in different ways:-Use another webbrowser-Use another PC-Use another network-Use different PDF files-Use different SharePoint sites where the PDF files are stored In all cases, the same behavior happens.In other PDF viewers such as directly within SharePoint or through the Adobe Acrobat desktop client, the comments are always visible. In order to get the comments to show in the Adobe Cloud viewer, we could zoom in/out the document which results in the comments showing up immediately at their correct locations in the document. What causes this and how can it be solved?See the attachment for a simple illustration. 

I have paid for "Complete" maybe more than once, but it keeps asking be to subscribe every time I try to edit a PDF. I thought I bought it ALL.   Thanks, Stephen

Hello, I recently purchased Creative Cloud apps, and in my Adobe acrobat account it shows the forms created by the person who owned the previous account I was using with their permission. How do I remove these documents, and make sure I am not deleting from their account... Then have only my docs show in my new accountWhy is their stuff showing in my account anyway? I did not create most of it, and am not sure why the accounts have linked...I signed out of the former account, and signed into my account but the docs are still there..Help - Please

I was using the free trial but I no longer wish to use the products. I've been trying to cancel so that I don't get charged but everytime I try to cancel it'll bring me to a verification page, I've completed the verification multiple times but it still won't let me because I still have a "social account" even after doing all the verification to cancel it. When I tried to login it said I had no account and I can't seem to contact an actual employee about this? Am I doing something wrong? Was there a step I missed? The only emails I get are for verification codes and the "your password was recently changed".  It also sayd my computer is offline but as far as I'm aware its on and connnected so I'm not sure what's going on but I am getting increasingly frustrated. 

Acrobat subscription stopped working, each time I open it goes straight to the purchase page

I'm sure I have selected the enterprise profile, but I can't access any files from the shared links of my colleagues. Every time I access the files, it will jump to the adobe.com home page. I can only access files with a guest account   I can receive notifications from colleagues sharing files from the notification menu, once click the link it will jump to the adobe.com home page .In the portail of adobe acrobat, the "recent" file is always in the loading state, and an error message "Unable to display Recent files. Please check later." will pop up.   Very frustrated and my company IT has no solution. HELP!

I've on and off used the free online PDF compressor tool and one of the PDFs I compressed errored out and now every time I attempt to even add a file it brings the upsell screen up telling me to subscribe. Can anyone fix this?

Hi, I have a problem with my clickable checkboxes on my templates changing from check marks to black squares once saved. I noticed that when I create the template the font for the checkbox is zapfdingbats, however once saved it changes to Sans and I am not sure what to do. I am using Adobe Acrobat online with a paid work account. When I send the template for signatures the person can click the box and make checkmark, however once it is returned to me it is just a black square. Thank you.