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I sent a page out to 3 different people in my organization for signatures. The first two came back perfect, just the signature, NO blue time/date stamp. The third came back with the blue time/date stamp! All three signatures are on one page (a dissertation page. so how it looks is important). Is there anyway to fix it so that it looks consistent and all three show only the signatures (not the time date stamp)?
Hi I did etimestamp on my document then send to another party to sign by Adobesign. Once i got the file back my etimestamp disappear only Adobe sign show up. Any solution please suggess. Thank you
I removed the Blue Line, Date and Name from my Signature Blocks earlier and now I want to put these back. How can I do that?
I'm a new user to Adobe Sign. In Belgium we have an app called Itsme where you can sign documents legitly. Adobe Sign has the possibility to digitally sign with itsme. However the signing process is broken. I get a 404 when I try to sign with itsme.Will this be solved? Or did I do something wrong?
Necesitamos cambiar el correo con el que se envía el documento a firmar. Se trata del correo que aparece junto con el Remitente (el de mi empresa). No hablo del correo que hace de usuario al entrar en la aplicación. Gracias.
The PDF document that I received from my customers signature is too small and faint. Is there a way to enlarge it and darken it a bit?
Hi team, as the headline suggests, I have Adobe Sign in my CC subscription but when I install the add-on in MS Word it says I am in trial. Any ideas?Thanks team hope you are well.
As an administrator, I want access to the list of all documents sent for signature by all users in my company.
Currently - as owner of the document - I got the message "Request e-signature services are temporarily unavailable. Some documents and information may be missing. Please try again later." The next one in row is unable to sign the document. Terrible. Someone who can support me with a solution?
Is there a way to permanently delete a web form (published via sign) [Moderator moved the thread to the correct forum from Enterprise & Teams ]
Has anyone encountered this error?java.io.IOException: HTTPS hostname wrong: should be <api.na2.documents.adobe.com>, but cert says <CN=secure.echosign.com, O=Adobe Inc., L=San Jose, ST=California, C=US>API request: https://api.na2.documents.adobe.com/api/rest/v6/transientDocumentsAny advice is appreciated
I am working on a calendar in Adobe Sign where there are checkboxes for each date. I have to manually add each check box and would love to copy and paste multiple check boxes. This option never show up and it takes me forever to complete just one month. Thoughts and suggestions? Thank you.
I've seen more of the same posts and I've read a dozen of them, but none of them answered my question...Trying to 'Request E-signatures' I get the message 'Could not send - You are not authorized to send documents for signature'.https://helpx.adobe.com/sign/kb/adobe-sign-error-message-not-authorized-to-send-documents-for-signature.html tells me to "Have your Account Admin reactivate your Adobe Sign Profile.", "Have your Account Admin reactivate the ability for your Adobe Sign Profile to send." or "Contact the Adobe Sign Accounting team for more information using the contact.html page."As far as I know I am my own Account Admin and I can't find how to 'reactivate my profile', 'reactivate the ability...' nor 'contact using the contact.html page' (since it doesn't seem to exist).Please help? I thought Adobe Sign was included in my Adobe Creative Cloud license (and if not, please tell me where I can find that information; I've been searching for about an hour now.
Hi team, Found out that I don't have the function Request Signature today. Checked that I'm one of the admins. Can you help on this? Thanks in advance! Bridgette
Hi, I am trying to create a template in the sign tab, but I cannot find where I can change the template type or who can us the template. I have followed this link:https://helpx.adobe.com/au/sign/using/create-document-template.html#Access but the options to change and not shown on my adobe.
I'm trying to create a connection from Microsoft Flow. I tried with different accounts, but same result. It opens a new windows to auth the connection, asks for user but after successfully login, it doesnt return a valid oAuth to Microsoft Flow, it does a complete login in the Adobe Acrobat Sign webpage as if I want to do login to use it from the web ...I tried different browsers, cleaned cookies, cache, .... Please help, I cant use the service
I wish to edit my message, the Edit button takes me to the PDF and is not helpful. Cc: charlene.XXX@XXXX.orgDate: 02/02/2017 12:25 PMStatus: DraftMessage: Please review and complete UCD GME Invoice Feb 2017. thx , Michael XXXIs it possible to edit the message (in blue above) or do I need to cancel and start over? ThxMichael
I am very new to adobe acrobat sign, but our organization has decided to pursue and see if it works for us. What they would like to do, is take several documents, merge into an agreement, send out for signature, where a signature is required on each page. Then when the agreement is received back, they want to break out the agreement into separate signed documents again. Is this functionality available? Or is this defeating the purpose of an agreement? I'm wondering if each document has to be a separate agreement?
Después de acceder a adobe sing, en el momento que clico sobre solicitar firmas para poder seleccionar un archivo, se queda tal cual sin hacer absolutamente nada, por lo que no puedo seleccionar ningun archivo para subirlo y que sea firmado. (lo utilizo por la WEB)
Hello,Do I need to be an admin to be able to connect adobe sign to an app I created and tied to a flow? I'm receiving "create and authorize OAuth connection failed". I have tried all 3 possible sign-in options and get this far: If I close that window above I receive the error mentioned above. Thanks in adavance!
Hi All,I am using the adobe acrobat esignature template in Salesforce, I have created a template with text tags and mapped the data from salesforce object. I am able to send the form from Salesforce and signed able to sign the document, but the issue is template has lot of white spaces likeProduct code length is 30, if product code is less than 30 then I can see whote spaces, how to setup the form so that it will auto adjust the spaces. Amazon is approveding {{ ProductCode }} Amazon is approving T1234 &nbs
Hi,Since morning my users are not able to request e-signature successfully.One of the errors after taking a very long time to upload is that some of the pages will not appear and it will read: "thumbnail not yet available" Kindly look into the issue to resolve it. Thank you. Emmanuel
Hey, everyone.I am using Adobe Acrobat Reader DC 2019.012.20035 on W10 (64-bit).I was wondering if I can sign digitally at PAdES B-LTA-level. So far I've only been able to get B-T. I've been digging around and apparently, in addition to what I already have for the T-level, I need to addVRI (Verification Related Information) to the DSS (Document Security Store) with stuff like OCSP responses and all certificates of the certificate chain from the user certificate all the way up to the Root CA certificate to get the B-LT-level signature, and thena document timestamp and VRI details for the TimeStamp Authority to the DSS for the B-LTA-level.How would I go about creating a DSS and add all this VRI to it? I've been exploring the options in Preferences > Signatures, but I can't find anything relevant.Thanks.
Hello, I'm getting the invalid_request error while generating the access token. Please see the URLhttps://secure.na1.echosign.com/public/oauth?redirect_uri=https://v8-featurepro.tcasdev.com/AdobeSign/GetAdobeAuthorizationCodeResponse.aspx&response_type=code&scope=user_read:account+user_write:account+user_login:self+agreement_read:account+agreement_write:account+agreement_send:account+&client_id=CBJCHBCAABAAvKx9JGGm2KtKIPvJ-c8t7erLet-HLmB- I have tried https://secure.eu1.echosign.com/public/oauthhttps://secure.echosign.com/public/oauthhttps://secure.na1.echosign.com/public/oauth/v2 Can you please help me to resolve this issue?
I am unable to send documents for e-sign because I have insufficient transactions, I have just bought a license to do this but I am still unable to send anything for Adobe Sign. I am unable to use any of the support features on this website as I am being sent in circles and being asked to login continuously. Please help as I am at my wits end.
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