Adobe Acrobat Sign

When using the same template multiple times in one agreement, data is being copied from one document to every other document of the same template. Is there a way to specify that each use of the template should have unique form data? Example: If I include one Master Services Agreement and two Statements of Work, I like that the company name is the same across all the documents but, the deliverables (a Text Input field) should be different for each SOW.

We renewed our coountract in March and purchased 15k transactions for one year. We are here today on August 2nd, number of transactions sent as of today was roughly around 6640 transactions. All users under adobesigna re receiving error : You cannot send new agreements because you don't have sufficient transactions available in your account. Please contact your administrator. We have been working with Adobe support since one day and the issue has not been resolved, We do not have any reasons provided by Adobe as to why this error so far, except we heard it is a bug and engineering team is looking into it. Doe any one else have same issue/have seen this before?any thoughts how this was resolved?  

I get redirected to a PC or Mac where I must download the document, open it in Acrobat Reader, and then sign it there.  How can I sign it on my iPad within the app Adobe Acrobat Sign? In the past, I could place qualified signatures online via Adobe eSign. There, I get also redirected to a Mac or a PC.

On iPad, how can I sign a document hat has already been signed by someone else and is now read-only?

I have a lease that needs up to 6 signatures on it (student, parents, etc.) and then it needs my signature in a certain spot. Sometimes it only needs 3 or 4 signatures before mine. How do I get their signature and then mine last?

Hi,we have possiblities to forgot the password after the agreement sent to recipient so is there a way to recover/change the password from the Agreement Identity Verification (Password) and/or from the Agreement template's reciepients? That would be really helpful if that possible.  We are integrating this from Salesforce.

How much does Adobe-sign charge (processing fee) for credit card payments?

I have a Web Form with a Template inside. Both the Web Form and Template were owned by me. Unfortunately every time one of my users submits one of these forms the emails that are generated say (My Name) has sent (form name) for you to sign, which is causing some confusion for recipients that are not expecting to receive anything directly from me. I want to transfer ownership to one of our service accounts so the name displayed is the name on the service account instead of my name. I followed this help article - Transfer ownership of library templates and web forms to a new owner (adobe.com), and have been running into an error that states, "The request provided is invalid". I wish the help articles had more troubleshooting steps included.  I have all admin rights possible in Adobe Sign, belong to all groups, and am group admin of all groups. Same goes for the service account I am trying to transfer ownership to. I thought maybe I needed to transfer ownership of the Templ

Hallo zusammen, wir möchten gerne in der Vorlage bzw. bei der Nachrichtenvorlage ein Hyperlink einfügen. Habe euch auch einen Screenshot eingefügt. Ist es möglich, dass wir einen Text erstellen und einen Hyperlink einfügen. Über ein positives Feedback danken wir euch.  

I prepped a form for signature and sent it to the email address, only to find out that I had entered the wrong e-mail. Is there anyway to do this without having to re-prep the form?

Hi, I need to collect multiple qualified signatures from the same persons in one document. How can I do that? Currently, I can only collect one QES from every person. Thanks Jack 

Hello all, We have a new Sharepoint tools to sign our document. The Sharepoint is sending the document directly on Adobe Sign and everything it's identic as a Adobe signature. But few things are different we cannot no more send reminders to the signatory personn, we cannot cancel a signature and add a supleant signator. Please anyone know how we can add a treminder to our signature ? Thanks in advance.

When you are sending a document to be signed to multiple people, the signers will get the following message: "DOCUMENT has been signed by [NAME] (EMAIL). It has now been sent to User@email.com to sign" Is there a way to remove this from the chain?

We are implementing Adobe Sign and Document Builder in a developer sandbox Salesforce org. Adobe Sign connected perfectly. When I click the Connect button on the Document Builder Admin tab, it takes me to a secure.adobesignpreview.com etc site that appears to be trying to open the Setup Wizard, given this section of the URL - https://test.salesforce.com/apex/adobesign__DocGenSetupWizard but it times out every time with this error: This site can’t be reachedsecure.adobesignpreview.com took too long to respond.Try:Checking the connectionChecking the proxy and the firewallERR_CONNECTION_TIMED_OUT It appears maybe the site is down? Every other website I'm on is fine. Clearly, because I'm typing this now 🙂 Either way, I cannot connect Document Builder and I'm pretty sure that's why I can't access our custom objects to build the merge fields we need. I have scoured the help desk and online as well as called the support number. If we cannot get this

When I send a contract to a client with a very French name,  it translates that name into english gibberish. Any way to prevent that? 

Background:Using REST API v6Authentication style: Integration KeyUsers are created and assigned one specific custom primary group to provide differing branding experience. Issue:Response to the POST at https://api.na4.echosign.com/api/rest/v6/agreementsStatus: 400 Response: {"code":"BAD_REQUEST","message":"Recipient set is not enabled"} Issue to Note:1) Creating a new user with only the default Group membership, can post agreements... but does not have the branding details that we need.2) Researching the error message only turns up supports inquires from 2017, I believe that the term  Support Question:1) How do we "enable" a "Recipient set"?2) Why is this only occurring on accounts when a custom group is set as the primary group. Thanks for the helpEd

When I tried to configure the adobe in Salesforce sandbox it raised an error (Adobe Acrobat Sign Authentication Error: access_denied : Please contact Adobe Acrobat Sign support to make sure your account is ready to use Adobe Acrobat Sign for Salesforce. Your account tier may not be at the proper level to proceed.), it looks like we can't use the Adobe Acrobat Sign for Salesforce. Is there anything that I need to setup on my account? 

Let's say that in our company's OAuth configuration the Redirect URI is https://www.company.com/Can I make an Authorization Request with the query param redirect_uri=https://www.company.com/client/92304 ? (92304 is the client's ID) 

I am unable to follow the steps in https://opensource.adobe.com/acrobat-sign/developer_guide/index.html under step 3, where it directs you to fill https://www.adobe.com/sign/developer-form.html. Once I fill the form, and sign into adobe. I get the following email. Note: I am on - Creative Cloud All Apps 100GB What other ways can I add developer features to the account? If I create a new account, won't it not be able to access my forms. FWI - I am attempting to integrate with make.com (formally intergomat) via the following guide: https://www.make.com/en/help/app/adobe-sign#connect-adobe-acrobat-sign-to-make

I use Sign Enterprise. I cannot change the language from English to my local language, not on the account level neither on user level. All this I used to be able before. Is it something on my account level or a general issue in Acrobat Sign service ?

Hi, Ive been using this function for 10 months or so without any difficulty. In the last 48 hours I am receiving the following error message. See picture below.  Also, when I checked settings it says: "Reques e-signature services arent available at this time. Please help

My web form is dynamic and with the new signature and fields, you can have all the information. The customer fills in the web form but he can't download it.Do you have any ideas on how the customer can print the web form?Thanks

Need to add supporting documents to a published web form for the approvers to review prior to approval 

Hi, Have someone the same issues recieving Adobe Sign SMS messages on Belgium mobile telephone numbers:Sending to +32475xxxxxx does not work (Belgium Telenet mobile phone number range) Sending to +3248xxxxxxx works belgium (Belgium Base/Telenet mobile phone number range)Sending to +316xxxxxxxx works the netherlands Works fine. But the Mobile Provider (in Case Telenet) see no sms messeges from your servers of adobe sign The full range +32 475 xx xx xx does not work anymore after 02-05-2022 Thanks, Patrick

When I sign in with my Google account or Adobe ID, It saids "Access denied. You no longer have access to this service." I'm using Xiaomi 6X, MIUI 12.0.2. App version is 22.08.29-regular.How can I figure this out?