Adobe Acrobat Sign

Hello all,Adobe Sign has randomly starting adding an extra signature bar to all of my documents. Specifically, this has happened when I am the prefiller and creatign a signature for someone else.  Upon doing some research, I found it may be because my created signature field is not requred. However, I checked and all my fields are required.  It keeps adding:Signature: Email: Company:  To the bottom of all things I create. Can someone please advise? Thank you. 

I am facing one challenge. Is there any way to show data dynamically in table format in Adobe templates.For example I have one Account object as a Parent and Contact is child. I want to show all the related contacts of the account inside adobe template how can I do that? Thank you,Nilesh

Wenn ich Dokumente mit Adobe Sign verschicke und jemand trägt die erforderlichen Daten ein, werden diese bei mir doppelt angedruckt. Warum? When I send documents with Adobe Sign and someone enters the required data, I print them twice. Why? 

A signer that had completed the agreement has been receiving reminders to sign, even though the document has been signed.  The text in their email reads: XXX has requested that this reminder be sent after you have already signed this document.Click here to view this document online in your Adobe Acrobat Sign account. I can't figure out why this would send, and why it's not available in activity? Also can't seem to delete the agreement?

I select "no password" and send the document for signature. When it comes back it is password protected. I need to combine it with another document in order to submit the entire package to my client and it is requiring a password to open. During the signature process it didn't advise any of the individuals signing it that it was assigning a password, nor did it alert me. How do I stop it from doing this?

Hi al,When I created my adobe account, I used a personal email acocunt. And then at one point in the past I changed the account to use my business email address. This business email address is what I use to sign into Adobe and it's the only email adress I can find associated with my account.Here's the problem: when I send a document out for signature, the recipient sees my personal email, not the business account. And Adobe sends my signature notifications to the personal email account.I've scoured my adobe account and can't find anywhere that still has this old email address, but it's obviously still being used by Adobe Sign. Any ideas on where to look or how to purge this old email address?Thanks

Is it possible to send completed documents to the signer and the admin who set up the envelope only? I would prefer the delegate/witness not to recieve copies of the final documents

Hi. I set up a webhook in my Adobe Sign account that should fire for all web form events. The webhook works fine both when I manually create/edit web forms in my online account and when I create/edit web forms by api calls. However when embedding the same web forms into my external web application the webhook does not fire. For the record, I am embedding the web forms in AUTHORING mode so the users can make changes to it. Are there any special settings/permissions required to make webhooks fire on embedded forms?

Hi, My organisation migrated from the Echo Sign platform on Thursday, the 19th of May. In an email from our success manager months prior to the migration it was stated that the servers would be moved to the Amsterdam data center and because of this the url would be postfixed with eu2.adobesign.com. As opposed to eu1.adobesign.com.  We were informed that the eu1 would indicate the data would be located in the Frankfurt data center. Despite all of this being agreed in advance the url is post fixed with eu1.adobesign.com. Why is this?

I have tried a few times on this pageThis Document Requires Government ID VerificationThe sender of this document requires you to verify your identity on a mobile phone using a Government-issued ID card (e.g. Passport, Driver’s license). We will walk you through the verification process. To begin, please provide your mobile number below and click "Send text message" to receive a link on your mobile device. Standard text messaging and data rates may apply. When I enter mobile phone number and click send then no text message is sent to my mobile.  My country code is Romania +40

Hi Community, Please share me any easy to follow references to implement ADOBE SIGN API integration in our .Net Core based application.We have documents in .NET CORE application and these documents need to grab the digital signs.Is a developer account sufficient to make use of TRAIL adobe sign api? Or should we use enterprise account only for ADOBE SIGN API integration in our .Net Core application? ** We are planning to use ADOBE sign for multiple clients. Any help regarding this is appreciated.   Thanks,Manoj

We send out agreements with multiple fields to enter data into prior to signing. Our agreement recipients are asking to download a partially filled agreement where the entered values show up in the downloaded pdf (prior to signing).  At this time, the form can be downloaded, but it is a blank form.  Is there a setting to enable this?  The values are being saved in the cloud, it makes no sense why the values do not populate the download.  If a download is not possible, is a print (with entered values showing up) possible? Thanks in advance.  

Hello, Adobe Acrobat Sign Community: I would like to ask if there are any specific tips for securing documents that contain sensitive data, such as SSNs, bank routing numbers, etc.. I know that there is an option to mask field data so that it is only visible in audit reports, but I want to ask if there are any other specific tips, particularly with templates and workflows partaining to financial information. We would not want any users to have access to the completed documents except for specific groups within our organization, and if possible, we would prefer to save the PDFs to OneDrive directly rather than having them attached to email upon completion of the agreement or sent as a link in Adobe Sign. Does anyone have any tips (perhaps with setting up Power Automate) that would automate this process and make it more secure? Thank you.

Hi team,I have been trying to set up my adobe system and running the core app but whenever i try to sign up it shows the error messageSorry, we were not able to process your request.Please try again later.If this error persists, please contact support.Please help(it is either showing a firewalled requested error in the echosign.logs terminal or an rml error(Unable to make a connection to JMX to 'service:jmx:rmi:///jndi/rmi://localhost:9958/jmxrmi)any help would be greatly appreciated 

Hello, When I send out an envelope for signature, a daily reminder is set. Is there a way to change this setting? It is annoying clients and co-workers to receive these reminders.

We are having issues with our email anti-impersonation policies related to reminder emails sent from Adobe sign and the recipients are not getting them. The initial email requesting a signature is from adobesign@adobesign.com and we are able to receive these but when reminder emails are sent from Adobe sign they are being sent from bounces@mail.na3.adobesign.com (or slight variations of it) but have the users email address that is sending the reminder as the display from in the email.  This is very difficult to allow through anti-impersonation rules. Is there any way to make it so the reminder emails come straight from adobesign@adobesign.com just like the initial emails?  Anybody else have a work around for this issue? Thanks!

Hi,   We are experiencing an issue with Adobe sign using the Microsoft Edge web browser. A user has signed a document but a notification appears asking the user to "Draw your signature on the line." It seems to be an issue when the user draws a continuous signature without lifting the pen from the page.   Please see screenshot attached.   When the same user signs the document and in the process of doing this makes two seperate pen strokes or uses a longer continous signature then this message does not appear and they can sign the document.   -- Stephen

Hi - when I send out pdf for signatures - I get a nice format back from them...signed name with date/time underneath.  But my signature is only the electronic display - nothing underneath. How do I get that format? thank you

Hi Community, I am exploring the Adobe eSign integration process. Followed the steps from the offical Acrobat Sign (adobesign.com). I created developer account, I managed to get the code from Authorization Request step.I tried with multiple combinations by passing  POST /oauth/v2/token HTTP/1.1 Host: api.na4.adobesign.com Content-Type: application/x-www-form-urlencoded code=myCode& client_id=myCliendId& client_secret=myClientSecret& redirect_uri=myRedirectURI& grant_type=authorization_code What I am missing is unable to understand.     Can someone help me, I am currently struck with no luck.Thanks! 

Hi All, I have a simple customer sign-up template. I will pre-fill the form with customer name and details and the products they have selected In some cases, at point of sign-up a customer will select a higher service level so I need the customer to be able to override the product selection as he signs the form I have the check boxes set as 'Anyone' My workflow is to pre-fill the template and then send to particpant 1 but he is unable to change the selection I have made during pre-fill Can you advise please ?John

Hi, I've created 2 groups in Sign, and asigned different templates.Each group has its own user account with group admin rights. In Power Automate I use 2 different flows to send these 2 documents, this works.But I need to get the documents when they are completely signed. So I created another 2 flows, which should trigger on a successfully completet contract, and selected the scope "any agreement in my group", each trigger uses the correct adobe account for this group. But nothing happens.When I switch to "Any agreement in my account" its working, but I will receive each event in each group. I need to get only the events for my group.Does anybody has some hints what I need to change?Thanks!

How can I change the automation text as it considers the document I am intending to sign is an Agreement. Can I specify if it is a Document or a Voucher instead of Agreement? 

When sending a pdf with a packaging mockup through Adobe Sign for approval, once approved the image completely changes and turns green.  Help!

I'm trying to password protect some pdfs then use send for signature.I get an unsupported file type error. It's a a pdf. I added the password right in Adobe. Help, please! I bought this so I could easily send things for signatures. Does it not work if you add a password?!Do I need to do something special to send password protected files?

I have a webform created which requires a unique customer numberI have a data set that has all of the customer numbers + attributes that I would like to pull in to the webform to minimize data entry by the customer. I have that in Salesforce but could also place in google sheets, share point or other to access.  Is there a way for me to have the customer fill out the customer number and then have the other data points pull from another source? Thank you any tips are appreciated.