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Hallo, ich hatte über die Document-Cloud eine PDF zum Test hochgeladen und zwei Signaturfelder erstellt (eines per digitaler Signatur, anderes per digitaler Unterschrift). Ich habe zwei meiner E-Mail-Adressen hinterlegt. Die digitale Signatur hatte ich über den PC mittels Elster-Zertifikat unterschrieben.Die digitale Unterschrift hatte ich über mein iPhone11 geleistet (SMS-Link + Unterschrift). Beim klicken auf den Button "Fertig" kam die Meldung "Erfolgreich gesendet. Arbeiten Sie auf Ihrem Computer weiter". Aber leider wurde die Signatur nicht übermittelt. Die Datei steht immer noch auf unvollständig signiert und bei der E-Mail-Adresse nur "Von Unterzeichner angezeigt" am 14. Jan. 2022",Gibt es hier technische Schwierigkeiten?
I have the adobe acrobat dc subscription. When I try to send a document for signing it says contact customer support. No error code, no phone number. I had just send 3 documents for signing prior to this occuring. The subscription is new, 12/30/2021. How can this be fixed. Holly
When I use the "fill and sign" option and I upload several documents, after I sign and download them the name of each documents changes (the name of one document is used to rename the rest of them and also "part 1", "part 2" etc gets added), and I have to rename each of them which is really time consuming.I would like to know if there is any way to avoid this, and to have each document retain its original name after I signed them.
I dont need manual intervention so need to generate the authorization code that is needed to generate the access token. Code is getting expired in next subsequent call so everytime i need to do manual steps to get the code from url and update the code which is practically not possible in any of the integration api.
Hi,Does anyone know what this error message means and how to troubleshoot? Failed to map data field: echosign_dev1.EchoSignDataMapping.EchoSignException Invalid source value, could not be converted to email: bacon@aol.com (echosign_dev1) 954
Hi, When trying to delegate the documents to other person within the group, the application is showing an api error and not able to delegate.
Hello everyone!I would like to find out if it's possible to update a document of an agreement that was sent out for signature. The documentation does not specify anything of the sort, however it appears to be possible to do it via the UI like shown here:https://helpx.adobe.com/ca/sign/using/modify-document-sent-for-signature.htmlThe documentation I'm referring to is this one:https://secure.na1.echosign.com/public/docs/restapi/v6#!/agreements/updateAgreementThanks in advance!
When I send a document for signature, I would like signature , date, & TIME... it only does date & signature... HOW TO ADD TIME STAMP as well
As administrator of the company's user accounts, am I able to view all e-sign documents that have been sent, signed and awaiting signature for the whole company? All I can see at the moment is I must log in as each user to access, view & manage the documents
Hello,Is there an option in adobe sign to reject a request for signt a document? When I receive a document to sign I only have two opitions: (i) Open and (ii) Sign. But if I don't want to sign have to reject it, but there is no option. Thank youJuvelino
Hi everyone, I have a client that it having this error with their e-sign. When they go to use it, they only get a blank white box poping up and nothing else. Before this error, they would get fileds to fill out details. I've uninstalled and reinstalled but we're still getting the same issue. Has anyone ever had this happen before and know of any fixes?
Hi - When my client signs the document, the default location for the signature field is at the end of the document. How do I move that field, say, to Page 2 of the document instead of the last page?
We use Adobe E-sign and have it integrated with Braintree to collect payment. Is there a way for the potential client to elect to pay online or mail a check? If the payment link is there it seems they are required to pay in order to sign. If no payment link, then they can sign but cannot opt to pay with credit card.
Hello, Since Adobe introduced 'profiles' I have not been able to sign into our Business Profile when I select that profile I get an error below —"The Sign account for sarah@*****.com is associated with a different profile. Switch to your Personal Account profile." How do I move my Adobe Sign account and documents to our Business Profile?
Hi, I have a trial account for Adobe Sign Enterprise and have been told that a ticket cannot be raised as this is not possible on a trial account and to post here... I have a Microsoft Automate Flow that looks for when an Adobe sign Workflow has completed and then does some tasks... I have the "When an agreement workflow is completed" as the trigger followed by...Name: Client Details have been completedScope: A specfic agreementAgreement Name/ID: is the name of the workflow when the workflow completes from Adobe Sign it creates a new Agreement Name of the same name within Microsoft Automate and does not run, presumably as the agreement ID changes each time the workflow is completed. How can I get this Microsoft Automate Flow to complete everytime the Adobe Sign Workflow completes? Thanks Jay
Hi, I have Adobe sign, and all has been wroking fine until Friday. BaAsically, I click 'Send for Signature' and the Adobe sign box opens. I enter the contacts and then hit continue. A white box opens and then that's it. It can't seem to connect to my account to open the document. Normally a PDF copy would open for me to assign the signature fields, but that isn't happening. I can see the document in my Adobe account, so can add signatures in there, but it isn't the simple process it used to be.I've signed out and back in, but the same issue still keeps happening.Any ideas why I can no longer apply signatures without logging in to my account? Obviously it is linked OK or the documents wouldn't even be in my account.
Bonjour.Depuis le changement de présentation je n'arrive plus à trouver pour Adobe Sign la fonction qui permet de signer numériquement avec certificat un document soi-même sans passer par l'envoi d'une demande de signature.Exemple : j'ai un document pdf et je veux simplement le signer numériquement avec signature pour l'envoyer ensuite à ma secrétaire. Il n'y a aucun autre signataire que moi-même.CordialementMerci. Gérard Ducarroz [del by mod]
Is there an option to allow the file names to remain the same once when they are downloaded as when they were uploaded into Adobe Sign? It current takes on the name provided in the subject line of the agreement.
Hello, Is it possible to call the Adobe Sign Preview & Add Signature Fields screen from within Power Automate? I would like to create a Flow that would allow our users to right click on a document in our Document Management System, and have the document upload to Adobe Sign, and then call the Preview & Add Signature Fields screen available through Adobe Sign Web. This would allow the user to add any signature and initial fields as necessary, and then specify those that need to sign. Any assistance would be greatly appreciated. Regards,Joe
Hello, Adobe Sign Community: I am working on a workflow that will include a radial for the Approver to select whether or not they want to approve an agreement. I wanted to ask if there would be a method in Adobe Sign to decline/deny an agreement if the Approver selects the "Deny" radial rather than denying via the Adobe Sign interface?
Why does the option for TEMPLATES not show up under the SIGN tab even when I'm sign into my account?
I've signed up for a Adobe sign trial and am following the steps from this document to set it up with my development SharePoint tenant: Adobe Sign for SharePoint Online - Installation Guide When I get to the point where I need to connect the SharePoint site to an Adobe sign admin account, it doesn't seem to work. After I click on 'Connect' for 'Establish SharePoint site connection', I get a popup window where I am asked for the Adobe sign admin account details. After entering those I get another window where I see a message welcoming me but it does not show that it was successful in establishing the connection. What am I missing?
I am trying to figure out how to send out a customer contract to be signed along with payment to be processed. From my understanding, Adobe Sign uses Braintree, but myself I use Square payments for my business. I can create a link in which when customers use it, it will take them to the payment page. Problem I have with Adobe Sign is that when I add the link to the Contract Email, it is not clickable, and is only displayed as text. Is there a way to make that link clickable? One solution is simply for the customers to copy and paste the link, but a lot of them are older age and it is difficult to understand how to do so. Trying to make it simple.
I am looking to customize the default email that goes to our customers to read something like this: Adobe Sign - On behalf of "Company Name" Is this possible?
I currently have an Adobe Acrobat Pro subscription license. This is supposed to include Adobe Sign. I have the ability from the Adobe website to create and use Adobe Sign templates and other Adobe Sign features. But when I try to use the "Apply a reusable layer of form fields" feature, I am missing the "Field Templates" pop-up option. I found the reference to this feature here: https://helpx.adobe.com/sign/using/form-field-template.html Do I also need to have an Adobe Sign license to use this feature, or has this feature been removed? Thanks for any information that can be provided.
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