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Hi,I'm trying to find a way to send an agreement for signature using fixed link -for example I have a new lead on my CRM, and I'm sending an automated email with an agreement for the client to sign.Is this possible with Adobe sign?Right now from what I see I can only send it manualy.Would love for your help. Thanks,Efrat
How do I change my e-signature?
The company name can be changed in the account setup and in the user profil.I can see that the email sent at the end (PDF of the signed document) has the name of the company of the user profil as the sender.However I cannot figure out where the 'account setup' company name is displayed.
Hi There, I am trying to do a merge mapping from Custom Objects in Salesforce. When i select 'Source Value' none of my custom objects come up. I have read the guidance but none of it states how i do this. Is anybody able to advise please? Thanks Kay
Is there a way to organize fields to manage the order in which they are completed by the Adobe Sign workflow participant? thanks,John
Hello,I am an attorney and I am using sign for agreements that need to be e-filed with the courts. The issue is that the e-file system cannot accept encrypted (password protected) PDFs. Is there a way that I can still use the functionality of Sign without the password protection?Thank you!
If you enter the wrong input in the input box and complete it, can't you return it and do it again?
Hi I adobe enterprise contract and been assigning "adobe sign" . All my users r3cive the following email from adobe requesting them to archive existing account similar to this email.one of my user forgot to click archive and the link has expired. How do I trigger another email from adobe to this user again. the error they are getting also belowwhen my user clicks the archive, thye are getting this message. what do i need to do can some one help please
I came here because my boss had this issue when opening a Adobe Sign link. For your issue, I suggest logging out of the Microsoft account you are using and logging back in. this happens similarly in Windows and it usually a credential issue. Like they go stale or something.
Hi Everyone,I'm from Bangladesh. I made a mistake in my Tax ID Form. What should do right now? How can I fix it? Please Help Me
Hi all, I'd like to route a document for signature to email addresses, A, B, C, and D. I would like to COPY email addresses E and F but only once the document has been signed. I tried this for the first time today and recipients E and F both emailed me that they got blank copies of the document without signers and were confused. I don't need them to receive a blank copy, just a signed copy. I can't believe this isn't an option. I don't want to have to come back to Adobe to 'share' the signed document. DocuSign does this automatically so why doesn't Adobe? Can anyone help? Thank you!
I will be leaving my job soon, however I have been in charge of sending out forms through Adobe Sign for volunteers to complete. Many of these forms are still pending and will still be pending by the time I leave. is there a way to transfer my account to someone else at my company, so they can see who I have sent forms to and they can send reminders through AdobeSign once I'm gone?
Hello Everyone! I always rely on the emails from adobesign@adobesign.com as confirmation that my contracts have been sent. I also like to see when they are viewed, and absolutely when they are signed. The last 6 months or so, they stopped working. Thus, I would have to log into Acrobat on my browser (notifications on desktop app haven't been working in months either) and check religiously to make sure contracts have been sent/signed. It's extremely frustrating. The emails miraculously started working again about a month and a half ago and then a few days ago, they stopped again. I have adobesign@adobesign.com in my address book and favorited. Is there a bug in their system? Is anyone else experiencing this? Any tips on resolving this issue? Many thanks in advance!
Hello,Despite being an Adobe Administrator, and making myself the administrator of our Adobe Sign account, I do not have access to the Account Tab and sharing still requires confirmation from the other person. Does anyone have any idea why? I am the System Administrator, Product Administrator, and Product Profile Administrator for the account in question.
Trying to setup the first document and need help. Do I still merge documents from salesforce with drawloop (all of the fields are pulled with drawloop) and then I only need to add the signature fields for adobe?
Hi, I just upgraded my Mac to macOS Monterey. I used to save AdobeSign completed docs from my email to my iCloud with no problem. But now when I save and go to find the document in my iCloud it is asking for a password to view the document. I did not set up a password when sending the paperwork to the client. I found a slight way around this problem by going to the AdobeSign website directly and downloading the completed doc there, but it still requests a password but it is my computer password... Does this happen to everyone? I also used to be able to seperate the signed/completed documents but now I am not allowed to "drag" and seperate documents into different iCloud files. I contacted Adobe support with no luck. Does anyone know how to remove the password or where to find the password the document is asking for? or a way around it?
Can someone help with the domain claim process please?I've found this pageAdobe Sign Domain Claimingbut the link to create a support ticket just asks me to log in , then dumps me to the dashboard of my Sign trial.https://echosign.zendesk.com/hc/en-us/requests/new?ticket_form_id=34323 I can confirm that I am logged, and I've tried using "in private / incognito" mode. Thanks.
How do you remove an invalid email address from populating in Adobe Sign?
I've send out a document to external parties for signature. How do they know their signature, should they register first and choose a password?
When my signers sign their name in Hebrew, the name is displayed backwards. 1. How can we get support so that Hebrew names display the right way? 2. Is the contract binding if their names are backwards?Here is an example of the problem.
Integration key is setting expiry date of previous month while generating new access token
I would like to have multiple fill out an identical form (4 people usually), one for each person. I would like all of them to see everyone else's form and would like to assign the first form in total (as in all the fields are assigned to them) to the 1st person, the second form in total to the 2nd person, etc... Is there an easy way to do this? There are 60 fields in each form and I don't want to have to click on each one to assign it to each person.
Hi,I am trying to work out if it's possible to unlock a PDF once Adobe Sign has been used. I used Adobe Sign to help get two witness signatures. Got the PDF back and sent back to the original requester. They complained that they could not make a copy (I assume this is because the PDF was locked after Adobe Sign was used).I read this article: https://helpx.adobe.com/sign/kb/unlock-a-signed-pdf-file.html to see if anything like this was possible and it seems there is a way?I'm not sure how true this is or how to install a known password on your account - the support bot can't get anywhere close to helping with that. Any help or tips would be appreciated 🙂
Today both my co-worker and I ran into the same issue. We both created a document to send out for signatures and after hitting "send" there were duplicate documents sent out. In my case both documents had people sign and I received notifications for both. I then went back into Adobe sign and went to the "Manage" tab and I saw both documents listed. I cancelled one so that I would not have a duplicat. Once cancelled, both copies were somehow deleted. My coworker went through the same process with the same result.
Dear all, I prepared a document for multiple signatures from different persons. All persons signed, and AdobeSign confirmed the signatures. One of those signatures was confirmed by the system but is not shown within the document/ nor within the field assigned. Is there an opportunity to solve this issue/ to repeat this person's signature? Best Fabian
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