Adobe Acrobat Sign

Hi - I have adobe subscription, which includes the adobe sign package, but I can not utilize the digital signature. I can load a signature, but it does not include all the other items such as the date, security ID, etc... I have tried to update the preferences and everything, but quite lost now

Hi I have created a 4 field CSV file - Email, Company Name, ABN and Company Address so that I can Mega Sign a Confidentiality agreement to 300+ companies. I call each field:_es_signer_email_es_signer_companyname_es_signer_companyABN_es_signer_companyaddress When I upload into Adobe sign, I tick the box to adjust the fields and then it processes the document. Only the Company Name field appears in the signer fields on the RHS to choose form, so ABN, Address cannot be automatically be imported into the Confidentiality agreement. 

Hi, Is it possible by API to approve as the approver? or does the user need to go to the document and approve?

Hi, a user with email address example:john.smith@companyA.com resign and our IT have their adobe product removed in admin consol. The account status remain active. When there is a new jonier come in with the same email address john.smith@companyA.com and our admin reasign the product to the prevously used email adress. will the new joiner able to see all history and files done by the ex-staff that using john.smith@companyA.com ?

Hello Adobe!Our company is interested in Adobe Sign software and would like to try it out to see if it fits the business model needs. During the trial registration process, the email loannnh@tlmetals.vn registered for adobe sign account failed.Dear support company for email loannnh@tlmetals.vn, you can re-registerThank you very much

Is it possible to add users without those users receiving a Welcome email containing the password/login link? Possibly through a backend feature if no options are available in the user interface.

Hi,I am using correct shard but still getting error given in subject. I am using devloper free account to try this integration. when I created devloper account it got created in india shard (https://secure.in1.adobesign.com/) per my location.  Just for security masked ngrok redirect url and client id; both are correct .Can someone please help ?https://secure.in1.adobesign.com/public/oauth?redirect_uri=https://xxxxxxxxxx.ngrok.io/ESignCallBack/EchoSignAuthorizationCallBack&response_type=code&client_id=xxxxxxxxxxxxx&scope=user_read:account+user_write:account+user_login:account+agreement_read:account+agreement_write:account+agreement_send:account+widget_read:account+widget_write:account  

When creating a web from from a Reusable template, the pre-fill by sender fields do not show up as there is no sender. That is all good and makes sense. We then re-create new fields that are the same for the participoant 2 for office use.  When the web form is published, the pre-fill by sender fields then pop up along with the new participant 2 fields and cannot be deleted in the editable document since the web form does not recognize Pre-fill by Sender fields. This makes it impossible to read or fill out.  Is there a fix to this?Here is an image:

Unable to send document to be signed.  This is the error message I'm receiving:Adobe sign was unable to create your agreement because the document was not thumb nailedCan anyone help? 

For testing purposes to decide whether to go with this I am at this moment using the free-trial period.I am trying to get the OAuth token on :https://secure.na1.echosign.com/public/oauth?redirect_uri=https://onlinegorilla.com&response_type=code&client_id=CBJCHBCAABAAuNaCVzG8tTMkcpuvNo9_aLgrzN4IXJZh&scope=agreement_sendI tried also other scopes, like user_login:self+agreement_sendApplication ID: CBJCHBCAABAAuNaCVzG8tTMkcpuvNo9_aLgrzN4IXJZhClient secret: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxE_dvRedirect uri is set the same as it is set in the API application settings. I tried in the browser in Postman and in ARC and get the same result: 'Unable to authorize access because the client configuration is invalid: invalid_request'Scope settings:best regards

Team, Do we have a feature when we send a docuemnt via Bulk send the customer approves or cetifies the document and not by signing. Currently i see only Signing as a feature. Could you please help.

I create a fill and sign document, and I want to request my boss and CEO to sign with their digital Certificates using Adobe Sign flow, so I receive the document back signed with digitalid after being on the flow. In can request all type of signature but can not request signing with digital ID. Also my boss is receiving and aobe sign link, where he coud sign with initials or name but cannot apply a digital certficate on document. Is it possible? Thank you,Alexandru M

I can not find in the documentation how to display the list of Opportunity products in the template using the "Form Field Value" in the "Map Salesforce Product Line Item Fields to Adobe Document" section. 

Does an Adobe Acrobat Reader DC 32 bit license include Adobe Sign? 

Hello Adobe Sign community,Hope that everything is well with you!I have many cases with the following Adobe Sign issue: errorMessage:2021-07-07T20:32:12.864Z 52e1a6fd-bcff-4279-aec9-c64a7d74ccbc Task timed out after 15.02 secondsThis issue did not finish my workflow process.Any advice is important for us.Hugo  

The main page of "Request Signature" currently nicely defaults the Agreement Name into the subject line when I drag-drop the file(s) I want to have signed and nicely updates the default "Please review and complete this document." text in the body.  I would also like to have the boy of this Message default my standard corporate email signature block (e.g., my name, title, company name, contact info, etc.) like with a new email in a regular email client (e.g., Outlook, etc.). I've searched high and low in the help files and the forums, but nothing that seems to provide instruction on this (if it is even an option within Adobe Sign). Thanks

Hello! I'm trying to create a template in Adobe Sign that will allow us to send a self-review to an employee, and performance review to the manager, then be approved by the department head. It seemed simple, but...The employee section needs to be signed after the manager provides their input, and the employee cannot see the managers until the review happens.  Is there a way to:1. Have the employee fill in their self-review2. Manager then fill in the performance review3. Review Happens4. Both sign/comment5. Dept head approve?  Would this be done in a workflow? Would I have to create two different documents?  

Hi, I'm trying to set up integration with Adobe Sign in our SharePoint 2016 on prem environment. The installation has worked so far and I have also added the "Integration Key". If a user now click on "Send for Signature" then an error message "Sorry, something went wrong" is displayed.In the SharePoint Log I found the following entries: Executing POST https://api.eu1.echosign.com//api/rest/v5//usersAdobe Sign Api Response{ code: USER_ALREADY_EXISTS message: A user with the specified email already exists } Can someone tell me what I did wrong with the configuration?Thanks for the help in advance 🙂   

We currently have a department that issues documents to be digitally signed through Adobe Sign. Some signers have Adobe Sign license through their personal email/account.We would like to restrict their access and sign these documents through their work email address.According to the below article it seems that it is possible (unless I misunderstood):https://helpx.adobe.com/sign/using/admin-guide.html#brWelcometoAdobeSign My questions are:Is it possible? The article wasn't very clear to me.If possible, which type of license do I need to have?If possible, would we be required to purchase Adobe Sign licenses for all users (who will be signing)?

Hi All I have changed my company name in every place I can find But when a document gets signed... it emails the customer with MY OLD company name... and I can't find where to change it Can anyone help? 

HiI was wanting to know if it is possible to send a link to a document that requires a signature to include in an email instead of having the automatic email that goes out from Adobe as says:  xxxx requests your signature. I send out quotes to clients who have requested finance consultancy and I would prefer to email them with the details on the quote rather than it go out and automatically ask for a signature before they have read the quote. I would prefer to email them with the quote and say 'if you would like to go ahead with this quote please click here to sign.....' ThanksLeigh

I created an account via invitation of my company. I choose a passwort - everything fine. After logout, I want to login again. I typ my mail adress and when I switch to the passwort field, he automaticly redirects me to the microsoft login page. Why - I don't want this, because the microsoft login is corrupted and doesn't work. How can I login with my adobe password? To ask this question, I have to create another accout, because I no login is possible.

Bom dia, tudo bem com todos? Existe alguma foram de bloquear paginas ou informações de um signatário de assinatura de um documento, exemplo tenho um fechamento mensal que mando para clientes com assinatura de tecnicos que não precisam ter acesso a parte de valores e informações de fechamento então queria bloquerar o acesso exemplo as paginas 1 a 5 e da 6 a 15 cada um assinaria a sua parte. Alguem já teve que mexer com isso?abraços

We have two individuals, because of changing roles in the organization, have been deactivated in Adobe Sign. Whenever they receive a request to sign a document from outside the organization and click on the link embedded in the email, they are asked to log into Adobe Sign, but cannot because their account is inactive.   Their names show up on the inactive list, can I get them off the inactive list or should I take another approach.

Hello, I am new to this integration and I need to drag the field from Salesforce into the template. Also I want to set up default recipients.I follow the instructions (Merge Mapping and Data Mapping) but I can not find the way to apply Salesforce fields into the document.Can please someone help me?ThanksDiana