Adobe Acrobat Sign

Dear Adobe Team, I'm having an issue to set the signature box aligned to the right side or if possible set it as Right-To-Left instead of Left-To-Right because the document is in arabic language. When I align the tag to the right and you get to sign it. The typing in the box starts from the left side and after signing the signature appears in the middle of the document. Also, I can't put spaces and then sign so it appears indented in the box.Please find the atachment as an example.I would really like if there is a solution to this because it is imporant for us.Thank you

Hi, The trial period for the account 'American Unit' is expiring in 7days and Vishakha 'vishakha@americanunit.com' is the admin.Can you please extend the trial period for this account? Thanks.

We have uploaded our company logo to Adobe Sign w/ the appropriate specs to be our header and footer. Is there any way to move these around on the actual email template when it’s generated? As you can see below with Adobe’s example, the header is in the middle and the footer is to the left. Just wanted to see if it was possible to make them uniform and in the same area (in this case to the left).

Trying to do simple file mapping in Saleforce which should upload signed document to files of a custom object. Mapping isn't working! What am I missing here?

Does anybody know if there is a way to view within the Audit Report how many times the person was "reminded" of the document?  I need to show there were at least 3 attempts made to remind the person to sign the document in my audit to prove they were "unavailable for signature".  Thank you!

Hi all, I have been struggling with trying to make a text field required based on a dropdown selection in an Adobe Sign form.  I have a more complicated form created, but to prove out the script I created a very simple form with only a few fields: Dropdown1 - drop down field with options "Authorize" or "Not Authorized"Text1 - text box that is required to be filledText2 - text box that is not required, however, if "Authorize" is selected from the Dropdown1, I am hoping the properties of this will change to required.Signature1 - signature box that is required I originally had been trying to put the following script in the Dropdown1:this.getField("Text2").required = event.value == "Authorize" ? true : false; However, this property required script apparently does NOT work in Adobe sign.Does anyone know of script that WILL WORK per the above? Thank you!Bob 

I am trying to send request a signature from someone, when I open pdf and click on fill and sign it will only let me sign myself, it is not giving me the option to send to someone else? Can anyone help?

  <p> Hello, Can i get decline comments in API response. actually i am sending an agreement through API. so can i get the response if User declines that agreement with some declined comments. </p>          

I created a webhook through Adobe API (v6).I used the API because I wanted to limit the resource that the webhook will run on to one form.JSON looks like this: { "name": "WebHookApi Test", "scope": "RESOURCE", "state": "ACTIVE", "webhookSubscriptionEvents": [ "AGREEMENT_ACTION_COMPLETED" ], "webhookUrlInfo": { "url": " " }, "applicationDisplayName": "Webhook Display Name", "applicationName": "App Name", "id": " ", "resourceId": " ", "resourceType": "WIDGET", "webhookConditionalParams": { "webhookAgreementEvents": { "includeDetailedInfo": true, "includeDocumentsInfo": true, "includeParticipantsInfo": true, "includeSignedDocuments": true } } }The webhook is created normally. But when the webhook is executed through form signing,A new webhook is automatically created as follows. (New Webhook's Resource Type: AGREEMENT / resource Id: agreementId)Is this

Hi Everyone, So I did not click password protect on any of the documents I've sent. I've now saved them all. When I try to go into the documents they are all password protected.. What password would this be? And how can I get it to not do this going forward?

One of my customers has closed her company and opened a new one, but Adobe Sign still automatically adds her old company name to all documents sent to her for signature. How can I update it to her new company name?

I ve 4 files to be loaded. I ve tried all together. This is the result: Page Limit ExceededBut the weight is: 113 KB23 KB24 KB363 KBI ve sent bigger files before   

So I have been asked to update some agreement templates that are to be used in conjunction with Salesforce. I have never worked with Adobe Sign so I am not familiar how to do this. Do I update the templates within Salesforce? Do I login to the Adobe website to do the update? Can I upload the whole Word document to update? I truly appreciate your help.Rod.

Hello!Whenever I try using the Twitter Integration for Adobe Sign, I get the following server error: Sorry, we were not able to process your request. Please try again later.If this error persists, please contact support.Error Code: 200921024437288.app-a20 I have tried it after logging out, same result. Is it a known issue?Thank you!

We are trying to create a shareable template within Adobe Sign. However, under the Account tab, there is now "Group" on the side menu to perform this task. We feel we have granted Adobe Sign Admin rights to do so, but with no luck. Any help would be welcomed. Thanks!

We just purchased 5 licenses for Adobe Sign.  The biggest complaint from our users is the ability to modify a document after it has been sent for a signature.  I did some digging and found this page - https://helpx.adobe.com/sign/using/modify-document-sent-for-signature.htmlHowever, myself (admin) or my users do not have this option to modify a document after it has been sent.  I reached out to Adobe support but I have no heard back.  

We would like to have a separate email template on group level which is to remove the header logo on email setting. Our Admin has tried to remove the Header logo in email settings on Group level for several times but after few seconds it appear again and it cannot be permanently removed. Does anyone face the same issue before?

I have been evaluating adobe sign using a free account, I have found it good, but now am interested in Single Sign On (SSO) using SAML for my organisation. I found information regarding setting this up online, but don't see any options related to SAML SSO in my profile or account settings. What do I need to do to enable to use of SAML on my account? 

Hi,I have successfully registered a webhook that calls my endpoint, subscribing to the AGREEMENT PARTICIPANT COMPLETED event. I'm writing the complete body of the POST request to a storage queue, but the result is just empty.Any idea why this is?

Hello all, Good morning I am trying to do incremental sync in an application, but I don't find any Sort option parameter in adobe sign API, is there any other way to do it?Thanks in advance 

Hi all!I am designing an e-Learning in Articulate Storyline to introduce our department policy to new hires. At the end, I am looking to find a way to have them officially sign their name to the policy. Is there a way anyone knows of to incorporate Adobe Sign into that type of an e-learning? Thank you!

Options to password protect a document in Adobe Sign   Do you get confused with the options to password protect the document in Adobe Sign? Yes?   Let us help you to differentiate between these options so that you can select the required one next time.    First, start with the Password Protect option that is visible to each sender on the right-hand side of the window on the Send page.                This option helps you to set a specific password that is applied to the signed PDF document. That means the document will be password protected after it is signed and submitted by all the recipients/signers. So, the password setup for the document applies after the transaction is complete. Anyone (including the sender and signers) who will try to open the completed document will need to enter the password.    Steps to setup the password for the signed file:

I just got an important document from HSBC to sign. I have signed it, but did not receive the email back with the signed document. Really, really important document. I have checked spam, inbox, nothing. There is a time issue as well, I have 10 days to sign the document or the application is canceled. What should I do? It can take a day or two for the email to appear?  

please help me find site for downloading documents for  new hire

we are having issues with a signee not being able to get into Adobe Sign to sign documents.  This is the single sign in document.  She gets an error message.