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I ve 4 files to be loaded. I ve tried all together. This is the result: Page Limit ExceededBut the weight is: 113 KB23 KB24 KB363 KBI ve sent bigger files before
So I have been asked to update some agreement templates that are to be used in conjunction with Salesforce. I have never worked with Adobe Sign so I am not familiar how to do this. Do I update the templates within Salesforce? Do I login to the Adobe website to do the update? Can I upload the whole Word document to update? I truly appreciate your help.Rod.
Hello!Whenever I try using the Twitter Integration for Adobe Sign, I get the following server error: Sorry, we were not able to process your request. Please try again later.If this error persists, please contact support.Error Code: 200921024437288.app-a20 I have tried it after logging out, same result. Is it a known issue?Thank you!
We are trying to create a shareable template within Adobe Sign. However, under the Account tab, there is now "Group" on the side menu to perform this task. We feel we have granted Adobe Sign Admin rights to do so, but with no luck. Any help would be welcomed. Thanks!
We just purchased 5 licenses for Adobe Sign. The biggest complaint from our users is the ability to modify a document after it has been sent for a signature. I did some digging and found this page - https://helpx.adobe.com/sign/using/modify-document-sent-for-signature.htmlHowever, myself (admin) or my users do not have this option to modify a document after it has been sent. I reached out to Adobe support but I have no heard back.
We would like to have a separate email template on group level which is to remove the header logo on email setting. Our Admin has tried to remove the Header logo in email settings on Group level for several times but after few seconds it appear again and it cannot be permanently removed. Does anyone face the same issue before?
I have been evaluating adobe sign using a free account, I have found it good, but now am interested in Single Sign On (SSO) using SAML for my organisation. I found information regarding setting this up online, but don't see any options related to SAML SSO in my profile or account settings. What do I need to do to enable to use of SAML on my account?
Hi,I have successfully registered a webhook that calls my endpoint, subscribing to the AGREEMENT PARTICIPANT COMPLETED event. I'm writing the complete body of the POST request to a storage queue, but the result is just empty.Any idea why this is?
Hello all, Good morning I am trying to do incremental sync in an application, but I don't find any Sort option parameter in adobe sign API, is there any other way to do it?Thanks in advance
Hi all!I am designing an e-Learning in Articulate Storyline to introduce our department policy to new hires. At the end, I am looking to find a way to have them officially sign their name to the policy. Is there a way anyone knows of to incorporate Adobe Sign into that type of an e-learning? Thank you!
Options to password protect a document in Adobe Sign Do you get confused with the options to password protect the document in Adobe Sign? Yes? Let us help you to differentiate between these options so that you can select the required one next time. First, start with the Password Protect option that is visible to each sender on the right-hand side of the window on the Send page. This option helps you to set a specific password that is applied to the signed PDF document. That means the document will be password protected after it is signed and submitted by all the recipients/signers. So, the password setup for the document applies after the transaction is complete. Anyone (including the sender and signers) who will try to open the completed document will need to enter the password. Steps to setup the password for the signed file:
I just got an important document from HSBC to sign. I have signed it, but did not receive the email back with the signed document. Really, really important document. I have checked spam, inbox, nothing. There is a time issue as well, I have 10 days to sign the document or the application is canceled. What should I do? It can take a day or two for the email to appear?
please help me find site for downloading documents for new hire
we are having issues with a signee not being able to get into Adobe Sign to sign documents. This is the single sign in document. She gets an error message.
Is it possible to always copy my secondary email address when sending and receiving documents?
I'm trying to convert some existing and working SOAP calls to their JSON api equivalents. In our SOAP call we are using the "createPersonalUrlWidget" and providing it the URL were Adobe will retrieve the PDF we want signed. In the response to the createPersonalUrlWidget SOAP call, it returns a URL we can use to redirect the user to sign the document. In my JSON calls I am having a difficult time figuring out how to obtain that redirect link. In my JSON calls, I am first making a call to "/widgets" where I have provided a URLFileInfo with the url to our document. The call to /widgets is successful and I am returned a widgetID. I can't figure out where to go to get the link to the signing document. I tried making a call to "/widgets/{widgetID}/views" expecting that there would be a SIGNING url, but there is none even when I supply a commonViewConfiguration and a personalizedSigningViewConfiguration. There are other types of URLs returned if I ask for ALL but these aren't what I
Hi,REST API not working for me in PHP script. If i use "Content-Type: application/x-www-form-urlencoded", i got this error below :{"code":"UNSUPPORTED_MEDIA_TYPE","message":"Content type was not provided or is not supported"}If i use "Content-Type: multipart/form-data;", i got this error below :{"code":"INVALID_MULTIPART","message":"An invalid multipart was specified"}If I use "Content-Type: application/json", i got this :{"code":"INVALID_JSON","message":"An invalid JSON was specified"}I don't know what to use more. Can someone tell me if my code is good ? Many thanks !curl_setopt_array($curl, array( CURLOPT_URL => "https://api.eu1.echosign.com/api/rest/v6/transientDocuments", CURLOPT_RETURNTRANSFER => true, CURLOPT_ENCODING => "", CURLOPT_MAXREDIRS => 10, CURLOPT_TIMEOUT => 0, CURLOPT_FOLLOWLOCATION => false, CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1, CURLOPT_CUSTOMREQUEST => "POST", CURLOPT_POSTFIELDS =
I have a template that contains a section I need to fill out first for each recipient and then the document needs to be sent to the recipient for them to initial and sign. When I set me as the first recipient in order I'm sent the document and can fill out the necessary information however it's expecting me to sign the document. I see there's a delegate option and maybe that's what I need to do but I was hoping I could send each document first to me, I fill out the necessary information for each recipient , and then save and send the document to the recipient for their signature. Is that not possible? Maybe I'm not thinking about this correctly...
Adobe Sign Admins are charged with developing Templates and Workflows for various business groups. However, when the Template or Workflow is published, the Adobe Sign Admin continues to receive copies of the signed agreements, many of which they should not be seeing. How do we remove the Admin/Developer who created the Template/Workflow from receiving email notifications of the signed agreements?
Hello, We would like to create a web form that will be published in our website for our customers to use. This form will be signed by the filler, but then another person (same customer) will need to sign. Once the two customers sign it, then it will be sent out to one internall staff to approve. We will only know the internal staff who will approve, but we won't know the email of the filler and the seng signaturee. Does adobe sign have the capability to accomplish this?
We have a license for Adobe Sign, and we can not start the procedure 'Request signatures', because we get a message to contact Customer support service for the clarification.
I have a Creative Cloud All App License, does this mean it automatically includes Adobe Sign Up or do I have to pay extea for this?
I am conducting a fundraiser. It is unfortunately, but necessarily going to be via Zoom.In the olden days, we would pass out pledge cards 'live' immediately after our call to action. The donor would pledge, sign, and turn the card back in 'live'. I want to mimic that in these challenging times. I have prepared an 'electronic' pledge card. I can add a field for a pledge and add a signature block using Adobe tools. However, the way Adobe Sign seems to work is that the 'document' is immediately sent to the signee.There is no 'save for later mailing' function. Is there any way to save the prepared e-cards (I'll have about 40 cards) somewhere and mail them days later at my request -- after my call to action? I can tell my donors on Zoom, to (1) expect the mailing (including who the email will be from --'echosign' is a name they will not recognize); (3) advise them to check spam folders in not timely received; and (3) give specific oral instruction on how to complete the pledge car
Hello,I would like to know how to limit the number of digits in a Webform Field. For more context, I have forms that require a US routing number to be entered and must have 9 digits. Please explain how I can ensure the signer can only add these digits.
I am trying to route a document for signatures from two other people and then I need to add my initials. I am able to add the three needed fields, but then it automatically adds another field for me to sign. I don;t need to sign and I don't want to have to add an extra signature for every version of this document. How to I prevent Adobe Sign from adding an additional signature field?
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