Adobe Acrobat Sign

How to delete document from "All documents"? https://documentcloud.adobe.com/link/documents/agreements/#agreement_type=all  Document status: archivedWhere button "Delete"??

Hi: I am using the trial of Adobe Sign for Small Business. When i was researching the features, I saw a page about being able to send the hyperlink for a web form via a text message so that the recipeint could just click on it and fill out and sign the form in a mobile browser.  I cannot find any documentation on how to do that.  Is it psoobile? If so, how? Thank you!

Not sure if I need an update, it said no updates available .  I thought I was able to do this in the past.

on Mac Pro - upgraded to XI.  Last week could sign docs but not now! @#$@^%

Hi,This problem started recently.  I am able to view our document widgets in FireFox/Mozilla, however in internet explorer receive a blank grey border screen that only says Powered by Adobe Document CloudWe are running Internet Explorer 11 Windows 7/64bit Adobe Acrobat Reader DC v2015.010.20060.Thank you for your help,Alan

I am unable to delete my stored Signature or Intials. I have tried waiting, using the delete key, and sliding it. Nothing deletes it and the delete symbol seems greyed out. Thanks for anyhelp.

I'm successfully filling out a form until I get to the signature portion.  The signature icons and options are 'greyed' out and I cannot sign this form.  Advice?  Yes, I have the most recent version of Adobe Acrobat Reader.  Yes, I downloaded the government form I'm attempting to sign from two different sources to ensure that there wasn't an error in how it was sent.  Yes, I checked permissions to make sure that this particular form allows signature.  "Signature Allowed"

Hi, please see attached image. I'm trying to replace the signatures but it seems that the delete buttons are greyed out for both. Kindly advise.

Hi, a member of my team is unable to save completed forms or documents.She is getting the error message: "Save a blank copy of this form - Data typed into this form will not be saved. Adobe Acrobat Reader can only save a blank copy of this form"No other team members are having this issues, she is working on the most recent update of Adobe and I have checked all the forms have been saved as Reader Extended PDF  - please help!

We are having a problem that we have narrowed down to only occurring (for us) onWindows 10 (1903 and 1909)Acrobat 2017.011.30371 The problem is this.   We have forms that require multiple signatures and we use the basic sign tool to accomplish this (I know, not secure; battle for another time).   Adding the 1st signature goes just fine (we use an image of their signature by the way).   When the next person in the chain goes to add their signature, they can add it, but when they go to save, the new signature is removed.   If we go back and add the 2nd signature a 2nd time and save, it saves correctly.   This does not happen with the exact same version of Acrobat on Windows 8.1.   We have verified on 1903 and 1909 on different hardware. Config problem or a bug?An anyone else replicate this issue. Thanks,Ron

I need help with a conditional field, i know when i go to send a document i can add conditions to certain fields, however id like to add those conditions to multiple fields and have the document saved so i can send it with out having to add the conditions every time i send the same  document

How do you rotate a document to sign it??????

I work for a cloud signature provider, I saw in CSC documentation for different ways of auth types, external, TLS, basic, digest, oauth2code, and oauth2client find more at page 35https://cloudsignatureconsortium.org/wp-content/uploads/2020/01/CSC_API_V1_1.0.4.0.pdfI have some questions:1. What are the auth types that Adobe Sign support?2. How Adobe Sign system handle basic authentication?3. Can the user instead of basic authentication use API tokens to login to service provider?Thanks 

A colleague who is no longer with the business has an account that I need to access and change the email address on.  I went into the change email address function and set up a new address.  This has set up a new account not given me access to the original account which is what I need to do.  Can you help please ? 

One of my regular signers can't access documents sent to him for signature anymore.The browser shows the loading icon on the Adobe sign page indefinitely. How can I solve this? Right now I'm on a trial account. If the service of Adobe is not more reliable, I can't proceed to purchase a payed account.

The Replace Recipient feature is designed to help senders redirect an agreement when the current recipient either is unavailable or when the wrong email value was used.    How to replace the current recipient  Replacing the current recipient starts on the Manage page and can only be done by the original sender of the agreement.  From the Manage tab, single click the agreement you want to edit The agreement record highlights blue when selected   Mouse over the current recipient (in the right rail) An information bubble pops out to the left   Depending on the enabled settings, one or more settings are exposed in the bubble: Replace recipient - This option replaces the current recipient, denying them further access to the agreement Add Alternate Recipient - Adding an alternate recipient includes the new recipient, leaving the original recipient in place and capable of completing the agreement      

I have an issue on the recipient side - the link to review and sign doesn't appear in the email.  I viewed the source of the email and this piece of HTML code doesn't show anything: <!--/*SC*/ CALL TO ACTION /*EC*/--><center><!--/*SC*/ CALL TO ACTION MSO /*EC*/--><!--/*SC*/[if mso]><table align="center" width="150" border="0" cellpadding="0" cellspacing="0" style="width:150px;"><tr><td height="28px"> </td></tr><tr><td height="32" valign="middle" style="background-color:#ffc423; height:32px; padding: 8px 14px; border-radius:20px"><center><a target="_blank" href="https://account.na2.echosign.com/public/esign?tsid=LINK_REMOVED_FOR_PRIVACY" style="background-color:#ffc423; color:#333333; display:inline-block; font-size: 15px; font-weight: 700 !important; line-height:28px; text-decoration:none; -webkit-text-size-adjust:none; padding:8px 14px">Review and sign</a></center></td>&l

I am completely new to Adobe Sign and its Salesforce Integration. I have flipped through the installation and the user handbook, but didn't find what I was looking for. The Adobe Sign standard workflow seems to be sending out agreements to recipients for signing. Now, I have a use case where I want to bulk sign an agreement (cancellation letters) internally (by Salesforce users that are members of a public group) and then send it out to customers that are members of a specific campaign (a cancellation campaign). Most specifically, I would like to know what would be the steps and automations that I need to configure in Salesforce (SF) and/or Adobe Sign (AS)? To be precise: to what extent is AS providing with configurations and automations that don't need to be covered by Salesforce customizing? Specific contract and customer data that would be provided on the campaign member record > SFMap that data to the agreement template > ASCould a status change of the campaign

I need to send a form to approximately 75 people, but the form also needs to be signed by their supervisor, a superintendent, and an executive assistant.  It does not look like there can be multiple signers on each form through Megasign.  I've found references in the community to batch sign and giga sign, but I do not see where I can enable them in our corporate account.

Why does it not change the signature sometimes and other times, I can sign multiple names using the sign feature.  Thank you!

Hello, I have a small company and we started to work with Adobe cc for individuals as we had only one person using the apps. However, now i'm going to have 5 people that need to use Photoshop and Illustrator all the same time.I was looking at the Plan that costs 69.99€ but I still don't understand if with this plan I can have several people using it all at once. When I look for information about users on teams plan it still shows me this: "While you can't use the apps on different computers at the same time, you can install the apps on more than one computer and activate (sign in) on up to two computers." This doesn't make sense at all for a company. Am I understanding it wrong? Thank you

I am sending documents for signature using the Adobe Sign authentication method (meaning users must sign into the correct Adobe Sign account to sign). However, when a user goes to sign the document, they are able to enter a custom name into the signature field. This name appears underneath the blue signature line. Is it possible to lock this field to be the name of the user listed on their account? I also tried using the Signature Block field vs the regular Signature field. This field includes an "email" line which is locked and cannot be edited by the user. However, I would prefer to use the regular signature field with a locked name.

Hello, I'm currently trying out Adobe Sign through the free trial, and I was looking for the digital signature option for documents, without finding it, even when creating a model; I can't find it as it's detailed in the page: https://helpx.adobe.com/sign/using/digital-signatures.html Is that option disabled for free trial? If so, and I can't try it out, can anybody confirm if the option is at least available with the single user AdobeSign license?Best Regards

I have a Buildium account, and it gives us access to Adobe Sign. Unfortunately, there are three admins on the Buildium account, and Adobe Sign seems to think one of the other admins is me. How do I get our identities separated? It's creating problems when I try to login to sign a lease. Adobe Sign thinks that I am logged in as one of the other people and won't let me proceed. The other person and I do not share a computer, and we aren't even in the same building. I was chatting with support and he sent me here for help.

evidently i have an old Adobe Signature stored somewhere and it is asking me for its password. i have no clue and likely it is trying to correspond with a defunct email address or something.