Adobe Acrobat Sign

I was looking into the Adobe Sign integration with Braintree (https://helpx.adobe.com/sign/using/collect-online-payments.html) and I have a question regarding the implementation.  Is it possible to setup subscription payments through the Adobe Sign integration?  If so, is it also possible to setup to separate charges on one form (i.e. subscription charge and a one-time configuration charge)?

I filled out a document that was sent to me.  I filled out the blanks but when I went back to the top of the document, some of the information I entered at the end of the document appeared in some of the fields in the top of the document.  Why

Please help. I am sending documents to clients, but they are coming from my email under the name of our director who actually purchased the product.  How do we stop that? It's confusing our clients.

I was sent an esign document via Adobe echosign to sign. I signed but the other party did not sign yet. I want to cancel the agreement now before they sign but I can't figure out how. I don't want to leave an open ended contract out there waiting for other person's signature like an option for him while circumstances are changing. I want to cancel the agreement. Please help!

Hi,1 of my licensed users is constantly being locked out of their account. This happens once every week or 2, Adobe CS have been absolutely useless in resolving this, it's been ongoing for over 3 months. They claim it's due to multiple incorrect PW attempts & reset it each time but this is not the reason this happens as the password is manually entered with care each login. This is causing major disruption to my my business & takes Adobe 3 days to solve each time. The number provided to call Adobe for assistance is invalid as it has no option for Creative Cloud/Adobe Sign support & I'm finding it impossible to get this issue resolved. The error message on login is: We experienced problem with Adobe login. Please try again. Is anyone here able to offer some assistance with this? Thank you

Hi,I understand that rather than assigning a recipient as a signer, they can be assigned to delegate the signing to someone else. What Adobe Sign version do I need for this? I'm currently trialing the Small Business version and I can't see this function. Is it available in the paid version, or do I need Adobe Enterprise for this?Thank you

I have one Agreement template in Salesforce,  but depending on some variables on Salesforce the template will show one company logo  (from a universe of 10 different logos ). How can I do this if I want to manage and edit only one Agreement Template in Salesforce? Much appreciated any directions. Thanks!!!

I am sending to digital signature a template that has merged data from Salesforce.I can't get this merged document to look like a normal document, since all merged fields take too much space or too short, like the form fields will never have the required length to look good in the document.  So I discovered I had to user withespaces in the text tags, like {{some_merged_field      }}it looks awful. Any idea on how to make this document to look nice?🙏🙏Please help. examples of text too short or too long to look nice   Word Infinity locks shortened:  there is too many white spaces between Palavecino and 'autoriza"

I'm trying Adobe Sign for fill in data on the web form.There are several requirement of my company.- Users can save temporary the data on the web form, since they cannot fill in all data immediately.- Also, if they access the form url, saved data could be loarded on the form before users submit the form. I cannot find the feature of saving on the web form. 

I'm wanting to know if Adobe Sign is able to perform a particular function. I'm wanting to open templates I've made on a device, such as a tablet, and have them filled and signed by someone in person, rather than having to email it to someone. I know DocuSign has this capability. Thanks for your help!

How do I go about attaching an Adobe digital signature certificate to already signed docs?

Hello,I Want to generate Bearer Acess token without Using Single-Sign ON (SAML) to integrate in my application through API. Can you please provide me any static key which is equivalent to response code and Web API Client Id which gets genrated through https://secure.echosign.com/public/oauth?redirect_uri=https://myserver.com& response_type=code&client_id=CBAThIsIsNoTaReAlmPBvPF& scope=user_login:self+agreement_send:accountwant to skip this step. Please Help me how to get the bearer token and refresh token in my api , without redirecting to login page.

My Pdf is displaying details in Digitally signed by field like Email, CN, O, C But I want to just show Common Name in this field. How to do it. Please help. Thanks In Advance Snehal

Hi Experts, I am looking into a solution which can digitally sign the pdf documents generated by Oracle ERP R12.1.3(e.g. Tax invoice), as part of the document generation process itself. Has anyone implemented or experienced that sort of functionality. I need automated\integrated solution, should not require any human intervention to sign the docs. We generate these invoices from our ERP system and send directly to printer or to customer in an email - triggered by ERP itself. Currently these are not signed - we want it to be digitally signed with .pfx type signatures.  

How to delete document from "All documents"? https://documentcloud.adobe.com/link/documents/agreements/#agreement_type=all  Document status: archivedWhere button "Delete"??

Hi: I am using the trial of Adobe Sign for Small Business. When i was researching the features, I saw a page about being able to send the hyperlink for a web form via a text message so that the recipeint could just click on it and fill out and sign the form in a mobile browser.  I cannot find any documentation on how to do that.  Is it psoobile? If so, how? Thank you!

Not sure if I need an update, it said no updates available .  I thought I was able to do this in the past.

on Mac Pro - upgraded to XI.  Last week could sign docs but not now! @#$@^%

Hi,This problem started recently.  I am able to view our document widgets in FireFox/Mozilla, however in internet explorer receive a blank grey border screen that only says Powered by Adobe Document CloudWe are running Internet Explorer 11 Windows 7/64bit Adobe Acrobat Reader DC v2015.010.20060.Thank you for your help,Alan

I am unable to delete my stored Signature or Intials. I have tried waiting, using the delete key, and sliding it. Nothing deletes it and the delete symbol seems greyed out. Thanks for anyhelp.

I'm successfully filling out a form until I get to the signature portion.  The signature icons and options are 'greyed' out and I cannot sign this form.  Advice?  Yes, I have the most recent version of Adobe Acrobat Reader.  Yes, I downloaded the government form I'm attempting to sign from two different sources to ensure that there wasn't an error in how it was sent.  Yes, I checked permissions to make sure that this particular form allows signature.  "Signature Allowed"

Hi, please see attached image. I'm trying to replace the signatures but it seems that the delete buttons are greyed out for both. Kindly advise.

Hi, a member of my team is unable to save completed forms or documents.She is getting the error message: "Save a blank copy of this form - Data typed into this form will not be saved. Adobe Acrobat Reader can only save a blank copy of this form"No other team members are having this issues, she is working on the most recent update of Adobe and I have checked all the forms have been saved as Reader Extended PDF  - please help!

We are having a problem that we have narrowed down to only occurring (for us) onWindows 10 (1903 and 1909)Acrobat 2017.011.30371 The problem is this.   We have forms that require multiple signatures and we use the basic sign tool to accomplish this (I know, not secure; battle for another time).   Adding the 1st signature goes just fine (we use an image of their signature by the way).   When the next person in the chain goes to add their signature, they can add it, but when they go to save, the new signature is removed.   If we go back and add the 2nd signature a 2nd time and save, it saves correctly.   This does not happen with the exact same version of Acrobat on Windows 8.1.   We have verified on 1903 and 1909 on different hardware. Config problem or a bug?An anyone else replicate this issue. Thanks,Ron

I need help with a conditional field, i know when i go to send a document i can add conditions to certain fields, however id like to add those conditions to multiple fields and have the document saved so i can send it with out having to add the conditions every time i send the same  document