Adobe Acrobat Sign

I received a document for signature from a client.  When I go to the page to sign the document, my name in the signature block is already filled in with my name BUT IN JAPANESE KANJI CHARACTERS.  I want to use my alphabetic name so the client can read it.  Where does Adobe Sign get my name which has auto-populated the Name field?  

I keep getting a error code 20032614093895.app-b10 when I try to sign my documents 

I'm looking for a program where our clients can complete a form (ie name, address, etc) and electronically sign the form.  Easy to use.  2-3 users in the office.  Any suggestions on the best one out there?

Hello, - Is there any way to save recipient groups so that they don't have to be entered each time a user sends an agreement out? - How can we add a recipient group to a template permanently? Regards, Jeremy

Hello all, This is for my company. I work as a help desk technician and discovered this and want to find out an answer as Customer Support didn't know. I understand you do not need a license to recieve a document to sign. However, a co-worker of mine received a document from a different company to sign and it wanted to validate his account before opening to sign. Our users typically don't have an Adobe ID as they would only need it to access Acrobat Pro. My question is, do you need an Adobe ID to open a document to sign from an external company/user?

Hi there, I have created a "team" in Microsoft Teams for office members within my organization to send me documents that they need me to sign. I have added Adobe Sign app to my Microsoft Teams.  Currently I am the only one in the office with a paid Adobe subscription. Do all office members need their own subscirptions to integrate Adobe Sign into Microsoft Teams so that they can send me documents to sign?Can we keep the documents within Teams to be signed and sent back to each other without having to utilize our emails? Thank you!

My co-worker and I both purchased small business e-sign on 3/18/20.  His works-mine doesn't. Adobe took the money and after speaking the 14 reps via chat, three meetings via bluejean and go to meeting, nothing is resolved.  Apparently it is due to a licensing issue on Adobe's end but it remains broken. Our company was using our experience as a pilot for a possible company-wide purchase. We were told today by an Enterprise level rep that it wasn't surprising to expect service issues because we purchased only the "online" version but if we spend tens of thousands for Enterprise the service would be better.  Anyone else experienced a purchase without product actually working before? 

What gives I can not upload a signed copy any longer and Classic view option which was the only way has now also disappeared. In a PERFECT world yes every one would sign online but honestly some people dont and to not have an option to upload a signed copy from an external source is "BROKEN". 

When trying to send a PDF document for signature using Adobe Sign feature, resulting error: Could not Send: “An error has occurred. Please try again"   Note: you may get this error in Acrobat DC, Document Cloud web or Adobe Sign web.   Cause:  Did your recently change your Adobe ID to a different email address? If yes, then that's the cause of issue. The issue occurs when the Adobe ID is being changed, but the Adobe Sign account is not automatically updated, if there is already an existing Adobe Sign account with the new email address.   To ensure, this is what exactly causing trouble in your case, login on Document Cloud web  and try sending document using “Request Signatures”.   Does it give the same error? See below:   Solution:   To get your new Adobe ID synced with your existing Adobe Sign account, you need to get in touch with Support Team. Our team will help you updating your new email in your Adobe Sign account. Here's how you contact A

Hi export:Is it possiable to "draw" comments ，not to input the formal words when signing documents?thanks! 

I take pics of docs and attach it to send it to clients to ensign it however when attached, I get a blank page and says " No scans to review". When I took a pic of docs it works for a day or so and I get same error message. How can I fix it? Is there another spot I can save docs so I don't get an error message as I get from pictures? Thanks

Hi Community!We are using Adobe Sign in our company to sign working contracts, nda´s and etc. Now we need to send NDA document to specific department (50+ users). Adobe Sign asking me to place signature field for EVERY users that need to sign, but i see Anyone option, but it is grayscaled now. Any ideas?

I've checked in preferences for the ability to resize it and I don't see it there. If I hover over the signature box, all I get is crosshairs and it lets me move it, but not resize it.  If I right click, I get a delete and an edit option.  The edit option doesn't let you do anything.  Surely, there must be a way?

I'm initiating the signature of documents within my division. After receiving them I forward the signed PDF to our financial office. Once they review the document they need to forward it for a final approval. Can they add a signature line to my signed PDF for their supervisor?

I have built a bunch of Word Templates in Dynamics CRM (365) and have been using to pull the fields dynamically such as account name, first name, last name into a word template - think standard NDA.  I would then send that as an attachment to the customer to sign and then they would scan-send it back to me.  I am looking to automate this process with AdobeSign.  I want to trigger my word templates from let's say the account entity on my StandardNDA word template as it pulls and automatically formats the document for the proper character length and then apply the AdobeSign component in a one-click concept where I don't have to save the word doc, upload into the agreement, drag the sign concept on it and then send it.  Any help would be appreciated.

I just sign up for a free trail, and I can't get access to getting my document for e signing.

Hello, I've had the standard Adobe account for a few years and upgraded to Pro today so I would have the ability to use megasign. I need to send a document that populates specific info for each recipient based on fields in a spreadsheet.  I followed the instructions to create the CSV in the proper format but when I go into megasign, I don't see the option to upload a file. I tried contacting support but was on hold for hours. This is the screen I see when I go into Adobe Sign on my desktop app. Can someone please guide me before I go insane?  

I changed the primary email address on my Adobe Sign (small business) account and got the verification link which worked.But now I can't log into my Adobe Sign account with the updated email address?

Dear all,I have requested a signature through adobe sign, however, when the signer opened the file for signing via mobile phone, he reported that all the fields had been showed empty on the form except for the ready signatures.Would you please kindly advise on this issue?Thank you.

The look of the adobe sign email is not sufficient for displaying our company logo nor colours. Can i please urgently ask how to change the LOOK of the Adobe Sign email going out to our customers ? I would like to add at least our company logo / header at a minimum. Please help!  

I am required to be setup as an administrator to log a support ticket, so that I can create users in Adobe, we have an agreement - Adobe Sign Enterprise (P2), hoping someone can assist me as I am unable to reach any account manager  

I have tried repair and relogging into adobe standard.  Upgraded it to the latest version, 2020.006.20042.  Some of my colleagues have it and some dont.  The ones that do get no internet connection error.  Please advise.  

Help!  I have been getting a couple of my bosses to sign documents through Adobe Sign and all of a sudden today, it is giving me this error - picture attached.  I'm online, connected to my company's server.  Nothing is different from the other times I used Adobe Sign.  We need this to work, since we are all working from home the next 2-3 weeks.  

How do I go about getting a BAA for Adobe Sign?  Several posts have said to click on the ?, but that takes me here.  We need this for several physicians that want to use Sign for e-Consent using the individual plan.  The physicians are individual practitioners and will not pay for more than the plan they need (like the enterprise one), so please don't suggest that like in posts from years ago that I found.  If that is the only option, I will have to tell them to use another product like DocuSign.  If Adobe Sign already has a BAA, I hope this can be given at any plan level.  Almost every physician is getting ready to convert to telemedicine, so this is critical. 

Hi, I have an issue with a document I sent to a client yesterday. The document was sent with password protection.  My client says that when she clicked on the link to open the document, it was there, already opened having bypassed the required password.  I rechecked in my system and when I try to open the document at my computer it DOES require the password.  I use a Windows10 computer.  My client received her email on a Mac. Do you have any ideas?  Thank you.