Adobe Acrobat Sign

Now and again on Adobe Sign when sent a document to sign I get the cookies bar display asking me to "Accept" but when I click on it, it is not doing anything and will not allow me to sign a document. Can anyone help? 

I am writing a coaching agreement form. I have set theClient Name:Client Signature:Date: All to signer but still when I test this and email to myself (a second email account) the only field the client is able to wirte in is signature but this needs to change the client needs to write their own name and date. Please help what am I doing wrong. Thank you, 

i have multiple groups in our adobe portal and the signature block needs vary by group. is there a way, within a group, to define the fields in the signature block? if no, is this something that can be added to an enhancement list?  

Hello! We have transitioned to using digital docs in general, however, for processing purposes, I'd like to add the database ID number of each case on the fully executed Adobe Sign docs... but once they are signed I can't add a stamp, text or post it. Is there a workround for this, as this is for processing only, and not for editing the signed document in any way; Thanks!

Since the Adobe Sign update, I haven't been able to make a checkbox required to proceed. How do you do this now?

We have been trying to get through to customer support for over 2 hours with no response other than, we are experiencing high demand. We need assistance urgently. There are no email addresses or Australian numbers we can locate to make additional means of contact.

Somehow AdobeSign has associated an incorrect name with the email address of someone that needs to sign the document. How do I change the name associated with an email address? I never assigned the name and I don't know where it came from. The incorrect name is also being added to the document in blue by AdobeSign when the correct person signs the document-- that's the biggest problem. At the very least I need to keep AdobeSign from adding the incorrect name to the document.

At my company, when I send out a document to be signed, often it contains sensitive information. We have one login for the entire admin team and as such, all who have said login are able to view all the documents. Is there an efficient feature to lock certain documents under one business account? For example, specified folders with individual passcodes or any other efficient option available that limit the members of the admin team, who all have access to the login information, to view all documents.

Hi,  I originally had all emails from adobe sign going to one email and now I want those notifications to go to another email.  How do i do this?

My company used to have a subscription for Adobe Echosign and had it linked with Okta for SSO. We no longer have a subscription and we had all our user accounts turned into individual accounts. When customers send my users docuemnts to sign through Echosign, they are having issues logging in. They get the error: "Sorry, you can't access Adobe Sign (EchoSign) because you are not assigned this app in Okta.If you're wondering why this is happening, please contact your administrator."  When i try to go to the admin console, there is no way for me to remove this Okta integration. When I called Adobe Support, they once informed me that the users under my subscription were turned into Inactivate free account. Im not sure if its the integration thats stoppings the users to be able to log in and sign a document, if its because the users are inactive free accounts, or maybe even both. 

It looks like your AdobeSignJsSdk ( https://github.com/adobe-sign/AdobeSignJsSdk ) has been abandoned since the v6 update 6 months ago. There's no documentation on how to use this SDK - on how to get an accessToken and login, the minimum example to upload a Transient document and so on... Moreover the npm command: npm install adobe-sign-sdk still install the v5 API! Is this really an official package of the Adobe Team? Regards,Felix 

Hello, many of our customers seem reluctant to open an email because they come from the address echosign@echosign.com Is there a way that the customer receives his document to sign from echosign@mybusiness.com?

I am an insurance investigator and I have an investigation involving an agent who used Adobe sign for some insurance applications. The Final Audit Report indicates that the agent 'signed' the forms for the applicant with her own email address, the applications were apparently emailed to her personal account from her business. Which leads to my questions; Are there any scenarios other than the one I mentioned in which the agent email address would show as being the signer? Also, the actual signature date does not match what the Final Audit report regarding when it was e-signed, what causes this issue?  Thanks! 

How to access the signature form field in pdf form through node js... i cant pass the signature to the pdf form as a  image..how to do that? can anyone tel me ..

I changed my email for login with Adobe and now the adobe sign functionality is broken within Acrobat DC and in the web browser based Document Cloud.

I completed a document 3 times already with fill and sign. When I select "Done" it keeps saying "INVALID_ACCESS_CODE". I cannot save the document either, and it took me two hours each time to complete the document.

Is there a way to automatically assign a template to documents for signing?We have a very standard PDF that is given to us by a 3rd party for deliveries.We are doing the deliveries but need to collect staff details when we complete these deliveries.So we just need one template to be applied for all documents.Is there a way we can automate this process so that when we need a new PDF setup for delivery we can email/send/use cloud storage to save the file, it will then pull out the file, assign the template and email it to us?

I am trying to find out about the Reports function. I am currently doing a trial and have 8 days left of that to run. I have set up a test document (using Mega sign). What I want to know is more about the Reports side. I don't currently see the Reports tab (only Home, Send, Manage and Account). So firstly, I want to know, is the Report tool not available on the trail set up? I am trailing the Small Business set up... if I purchase that, will I have access to Reports.And what options are there with Reports.  What I'd like is to be able to export specific field data from the template on everyone I've sent the document to and whether they have signed or not, so that I can flow this back into my internal central database.

The Adobe Sign Manage toggle is now gone again. I've tried this in Chrome, Safari, and Firefox. Is there a way to regain this view? This has been gone for almost a month now. Thank you.

Is it possible to have a customer sign contracts in the home on the ipad or iphone?

I sent a document out for multiple signatures.  One of the people "signed" the document but when I opened the document his signature field is blank.  How do I fix this?  I need an actual visible signature on the document along with the other people who have already signed the document.

After completing a pdf form, and sending it out via email, the sent document shows text all over the page and not how it was originally completed. Text that was originally on one line is now on two lines or in a different place all together.

Are there any limits in quantities for Adobe Sign when purchasing the Adobe DC Pro software?Ex) If I want to send documents to 1000 people throughout a year for filling out and signing is there a "limit" on the amount of people I can send to or can I send as many as I want and not be charged extra? The documents would only have 1 signer each time.

I am experiencing an issue where signatures that are created and placed in adobe are not visible on the dropbox version of the document, despite dropbox showing there is a new version of the document. However if you click "download a copy" the signatures are visible.This happens every couple of months and is becoming a major problem for our business. Is there a solution to this issue?

Hallo, ich habe immer wieder das Problem, dass die Unterschriften der Kunden zu klein sind. Gibt es dafür eine Einstellung damit diese größer im Dokument dargestellt wird oder was gibt es für Möglichkeiten?