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Hi,I’m configuring Echosign for NetSuite. I'm using a trial account for testing.I've created an API application in Adobe.After installing the bundle in NetSuite, I've configured the Adobe eSign services config here:I've changed OAuth to :https://secure.echosign.com/public/oauth?redirect_uri=https://system.netsuite.com/app/center/card.nl&response_type=code&client_id=XXXXXXXXXXXXXXXXXXXXXXXXXXXX&scope=user_login:self+agreement_send:accountwhere XXXXXXXXXXXXXXXXXXXXXXXXXXXX is the Client_id generated when i created an application API in Adobe.When I Click on "Login with Adobe eSign", I do not have any error messages or notification about successful Login. But, when I send a document for Signature through NetSuite, i get the error message below:Access token provided is invalid or has expired.If you already have an Adobe eSign services account, please contact your account administrator.If you do not have an Adobe eSign services account, Sign up now for a FREE 30 day trialI
Hallo, ich habe letztes Jahr einen Kontrakt über I-Net gemacht und möchte ihn jetzt diesen Irrtum kündigen, denn ich habe das ganze Jahr diesen Service nicht benutzt und weil mir die Summe automatisch ohne Vorankündigung abgezogen wurde, und ich nicht mehr wusste wo oder wie das heisst um es abzumelden oder zu kündigen, möchte ich fragen ob mir die Summe oder wenigstens ein Teil zurückerstattet werden könnte. Danke trotzdem
I'm trying to change the e-mail of one of my users but it won't allow me to do it. How can I do this as the administrator?J
I need to get the document signed by 2 users, they don't have valid email address, what are the best options to get the documents signed by them?
Im having trouble resizing the boxes from fields when i am using my Ipad Pro 12.9 inch.i've always used Adobe sign on desktop, and i can resize the boxes using my mouse, but with this new Ipad, all fields cannot change in size, including signature, initials, date, text boxes etc. please help.
How do you remove inactive accounts ? I have a user who does not need to send documents for signing, but does need to be able to receive and sign them. They currently can't sign as it appears they have an inactive account, which I wish to purge.Any help greatly appreciated.
Hi I am using a url in widget creation to get notified when signing is done but this url is never hit and never fired. I am using an IP address in this url.Please check request and response given below. Request Metadatacontent-length : 666expect : 100-continuemethod : POSTrequestUrl : rest/latest/widgetshost : api.na2.echosign.comx-sigsci-agentresponse : 200content-type : application/jsonaccess-token : 3AAABLblqZhCfwCiNJzNyax-sigsci-requestid : 5915a9d72aaaed95762d7ff1original-path : /rest/v5/widgetsx-sigsci-tags : NOUA,DATACENTERBody{"widgetCreationInfo": { "signatureFlow": "SENDER_SIGNATURE_NOT_REQUIRED", "name": "Sign_Trust_Summary13", "callbackInfo": "http://99.999.999.99/adobe_sign/api/DocumentStatus", "fileInfos": [{"transientDocumentId": "3AAABLblqZhDU4TquNNZBRN5zsQGbPq2Y0f_OdQblfh9h5biAvK66GDqei1Xhc19FegDMxinrw7RrMmYv9Zqfswo3n7NSXsy1KQ8VI89s4i9wTha5CymdnO24KV7tWZscd1bCpKgtgQ7CUvISGOZl1hmkEF2SpwhXZRwJzZzIY5LKxpzK5TRfWEpK40hP4AI2nMof_H-AO9VQeEZTaQuG3BaIShV
When I am uploading the documents to sign. I am getting an error that says the request is invalild. I have tried two computers in our office and I am getting the same message, but only at times.
Hi,we are using Adobe signature services in the context of Quality&Regulatory documentation validation.The point is that in some circumstances we have to validate a document in two different steps :First step would be for our Q&R managers & top management who validate a template document.At that point we want them to be able to sign a document to certify that this document can be used by any ressources inside the company as a form.Second step, an employee download this validated document in our database to use it. This document may be signed again a second time once it has been filled and validated by project manager for example.Then comes the issue using Adobe Sign services :If we pass the document through Adobe Sign services the document is then locked as "certified".However we would still like to be able to modify that document as filling a form or any other modification, after the first signature process.That first signature process aims to inform the user that the blan
Please advise if email recipients that will be signing documents sent by Adobe Sign need to be paid Adobe Sign users
Hello all,I'm currently using the free trial version of Adobe Sign to make sure it works before I commit to purchasing the licenses for my organisation. However, I have encountered a problem with my SharePoint Designer workflows. I followed the official Adobe guide:https://helpx.adobe.com/sign/help/adobesign_sharepoint_ol_workflow.htmlAnd I can successfully send agreements for signing with my workflow. However, I do not see the signed agreements in the Signed Agreements folder in my SharePoint document library, and I cannot get the Status of the agreement in a SharePoint column.What I'm looking for, specifically, is being able to send the contract out for signing from my SharePoint document library, then track the progress in a column in the same document library, then finally have the signed agreement in the Signed Agreements folder.Any help would be appreciated.
I have been able to create agreements through the API, email notifications work when the status changes, but I have had no luck getting the callback to workHere is an example of a request as received by Adobe SignMetadatacontent-length : 765method : POSTrequestUrl : rest/v5/agreementshost : api.au1.echosign.comcontent-type : application/jsonaccess-token : ***accept-encoding : gzip, deflateoriginal-path : /rest/v5/agreementsaccept : application/json, application/xml, text/json, text/x-json, text/javascript, text/xmluser-agent : RestSharp/105.2.3.0Body{ "documentCreationInfo": { "recipientSetInfos": [{ "recipientSetRole": "SIGNER", "recipientSetMemberInfos": [{ "email": "testuser@***.com" }] }], "signatureFlow": "SENDER_SIGNATURE_NOT_REQUIRED", "name": "Adobe Sign Web Service",&nbs
11646040105 no item please cancel itDr. Çağatay Öncel
Hi,You've upgraded echosign (adobe Sign) but have removed our ability to easily find the management console to monitor or cancel contracts.We need an "obvious, big button - MANAGE" that takes us to the management console please. This used to be there in the form of a link but no longer appears if you access echosign from uploading a document view, but the previous iteration of the application was far better again. (Usability seems to diminish with every "upgrade")I actually JUST found the console. It took me approx 5 or 6 clicks into Adobe DC, but this took 15 minutes of searching, which is crazy. It needs to be much easier than this, like on the landing page to Adobe Sign or something.Please can you fix this problem and consider usability as a key component to any future upgrade?Many thanks
Support team, I need to access all documents, including the ones older than 45 days old. Can someone please help me here?
Security issue here - if I send a document for E-signing it is encrypted and the transaction history and ID is issued. Anyone can then click on the signature panel and it will open up a URL where you can enter the documents Transaction ID and it will verify. So far so good. I note, however, if I save the so-called signed document to say MS Word change some of the text and then save it again as a PDF it all looks the same and if you click on the signature it all works the same and if you enter Transaction ID it is valid. This is not so good as the document is not what was signed but you will still get a valid result. If you the resign the Word converted PDF with a digital signature (using the certificates tool) you end up with a digitally signed document with a valid Trans ID except that it was not what was signed. If I then send the document on to someone how do they know its not valid? Any comments here?
how can I remove old accounts from e sign
I have found that when I install adobe acrobat 2017 for several different users/pc's using the same Adobe Acrobat login, mine, that the signature function is affected by this and shows everyones signature to everyone else when they go to sign a document. Please let me know if I have to un-install each of these 13 licenses, then create 13 users and then re-install using these 13 different user to correct his issue. WHY DOESN'T IT USE THE LICENSE NUMBER TO SEPARATE THESE?
I am trying to use Adobe Sign. I have tried to add recipients for the CC (Show CC) but it wont give me the field to put the addresses in. Furthermore, I have tried to Upload (Upload) files and it wont let me do that either. I was able to do these things for the past 6 months including late last night. What can I do to fix this? My IT guy doesn't know what to do either.Thank you!Tamela[Mod Note: Personal information removed]
I sent a document to multiple signers and one of them is saying she cannot sign next to her name. After an agreement has been sent, how do you confirm that you assigned the signature fields correctly?
Hey my friend and i did not understand fully the contract and signed it , and only after we realize how we messed up we told manager to terminate contract the same day and he refused to do this! how can i terminate contract if this less that one day signed ? please help
Hello,the company i work for is looking into Adobe Sign but was curious what the purpose of a yearly (or even monthly) subscription is?Thank you
I have a document that needs to go out to 60 different employees. Each employee needs to sign their own document and return. I do not want everyone signature on the same single document (but instead have it individual). Unfortunately, I have been unable to find a way to send out to multiple recipients without requiring them all to sign one single document. Does anyone know if this is possible, or am I stuck sending out 60 emails of the same thing?Thank you
I cannot access the Adobe Sign service to send out PDF for sign. It used to work until I changed the email address of my Adobe account, now I always get this error message:I've already contacted the technical support two times... Both operators said that the there is a problem in my account and it must be fixed by Adobe tech dept in India.After waiting for 10 days, I'm still waiting and nothing has been done. What am I paying for if the only solution is to open an account with DocuSign?Being unable to send out contracts for 10 days means that my company is loosing clients and money! Adobe, are you reading this? Is there any indian technician available to fix this issue or everyone is resting?Thanks!
I need to send an agreement to a person to sign through Adobe sign. When editing the agreement to include the signature box for that peson to sign, I am getting all the agreement fields with yellow boxes. How do I block these boxes (make them white) so that the person signing the agreement is not able to modify that information?.
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