Join the Acrobat Sign community. Connect, Help, Be helped.
Recently active
I'm getting the following error while generating the agreement :System.HttpResponse[Status=Bad Request, StatusCode=400]:{"code":"BAD_REQUEST","message":"Adobe Sign was unable to create your agreement because not all the signing fields could be added to it. (apiActionId=CBJCHBCAABAAhTMAlnegmu7Lhz-vjXUnVP8TxFvxQ-uj) (ap Any help is appreciated.Thanks
Good Morning.I can't overwrite a pdf after firm with digital certificate. Can anyone tell me why this error is occurring and how to prevent?Regards.
We are currently using AdobeSign to sign delegation of tasks logs. Many times, edits need to be made to add dates when personnel have changed. Is there a way to edit already signed and certified documents by adding a text box?
How do I add a time stamp to a signature on Adobe sign?
I want to sign a document that I created and have the date/time stamp recorded and an audit trail/certificate as well....how?
Hello,I am trying to send documents for signature to multiple parties, but its not working. After sending the documents the system is saying that all of the parties received the email, but then on the dashboard where it says "out for signature" it only has the first email address listed out of the group of 10 email addresses that I had sent to. So, the system is only sending the documents for signature to one person at a time even though its saying it sent to all 10 email addresses. What is the issue here? Of course there is no technical support or any explanation, though I have spent $120 for this service. I also tried seeing if this was a membership limitation but I can't find anywhere that my individual membership limits me from being able to use the group send function. If this is the case then obviously I need to upgrade and this isn't an actual technical glitch or problem.Thanks for any help.
I have signed up for Adobe EchoSign, but have a new laptop and need to download an app that will allow me to sign in on Adobe PDF documents? Adobe Reader does not have it and I have no idea where to get the Adobe Sign download that is now replacing EchoSign? Please help - I am desperate with documents piling up to be filled out and signed!
Hi,When an end user recieves an agreement email it contain static 'Company' 'First Name' and 'Second Name' information that stored in our Adobe Sign profile account on each email.What we would like to do is through the REST API, be able to supply our own information on each agreement (email recieved by customer) we send.So basically when the customer recieves the emails below, we can replace each of the static tags below (<Company>, <First Name>, <Last Name>) with information we want per agreement.Email address from:<Company> echosign@echosign.comInitial email sent text:<Company> Has Sent You ....... to SignSigned and filed email text:'DOCUMENT NAME' between <Company> and 'SIGNED PERSON'is Signed and Filed!From <Company> (<First Name> <Last Name>)To: 'SIGNED PERSON' and <Company>Thanks
I'm getting a fairly undescriptive error ("Read timed out") when I go to generate a document with Salesforce CPQ. I have the Adobe Sign for Salesforce CPQ connector installed and the agreement template I'm using is linked to my quote template. I can't seem to see anything that is wrong with either of them, and the error isn't giving me anything to go on.Has anyone seen this before or could anyone help out with fixing this error?
hi, I've created 3-4 different documents, each one has a separate signature page. IF I send them together in one outgoing email through adobe sign, when filled out together it seems the signature will auto-fill. i wasnt to avoid that, bc some signatures are not for the same person (say one is for the person who is financially responsible and the other for the client (which may be different people who work together)id like to add, Ive noticed a few other fields might repeat. im wondering if its the name of the field (like, 'text box 1' or something)thanks in adv
I have 8 people signing the document. The signers only number to 6. I used the generic signer for another. But how do I add 8?I am going to send it to 7 and then send it out yet again for the last signature.But it would be nice to have infinite options with the number of signers.
I am trying to sign a document but it is asking for my password, how do I get that
Any ideas as to why this is coming up?? I just sent a document out previously with no problem.
How do I update a signer's email address after the document has been sent out for signature and the first person has signed without replacing the signer?
I am an individual user and the layout for the form fields page is a little cumbersome. The form fields page should at have the signatures and initials and even the date fields already "open" and laid out for easy access between required recipients. This will cut down drastically on clicking times. The newly added color tabs to distinguish between recipients is still a good idea but the "open" layout would be even better and much more efficient especially in situations where sending documents in a hurry is needed. (hint: See Docusign's layout)
On the computer when you open the document for signatures there is a remaining signatures countdown box in the upper right corner but not when using a mobile phone. This would be beneficial as I work with many first time older individuals who are not too mobile phone savvy and this will at least help to let both them and me know how many are left to sign until complete. (On a related note there needs to be a more precise process for taking the customer to the next required field in the document. Maybe once they click the start or next button, the document can zoom to the next field instead of just highlighting the next field). That way there is less of a chance that the "next" signature field will be accidentally skipped or missed and therefore slowing the signing process down.
I can't delete old templates in my account.I get this message: "Due to the size of your account, only agreements from the last 45 days were loaded."How do I delete these?
I want to insert a hyperlink into a site page where clients can click to sign an echosign document. How can I do this?
Hi,The Access Token that is generated is not recognized by the program. Everytime it throws this error-{"code":"INVALID_API_ACCESS_POINT","message":"Request must be made to correct API access point (e.g. use GET /base_uris)."} I revoked and created a new Access Token, but still facing the same problem.But, when I used my colleague's Access Token (Integration key), the programs runs fine and gives correct results.Is there a problem with Access Token (Integration Key)?Please advise.Thanks,Aditya
In the basic subscription Adobe offer " Sequential (Complete in Order) or Parallel (Complete in Any Order)" but still executes sequentially. No option for parallel without paying more money? I wanted to load a physical signature and I show where to do it but it looks like I have to wait until it reach them in order. Any way to load the document before it gets to them and take them out of rotation?Can I change the order once it is sent out?
I am trying to share an e-sign template with others in my account. We all have the "team" membership. When I go to the template properties menu, the only field I see is template name.
ALL of the documents that we are sending now are being marked as junk mail OR spam no matter the recipient's email provider: @8395988, @10215394, @AOL, @yahoo, etc. We use this platform to send onboarding documents to new hires and it presents an unprofessional appearance if we have to tell them to check their junk mail folder to find correspondence from us. We also should not have to email them in advance to tell them to add this email to their safe sender list so that they will receive it...although we've tried that as well and it is still routing messages to junk/spam folders. We have changed the sender name (under My Profile), but the email echosign@echosign.com that is the sending email appears to be the issue. Need your help urgently to get this resolved.Thanks,Stacy
Hello!I'm totally new to Adobe Sign, and finally learned how to send out my first document to get signed. I left a blank line in the document for both the recipient and myself, but I didn't know to select "Add Me" beforehand, so I could sign it, too. The recipient signed the document, which I've since received. And, I don't see a way to include my signature to sign it. Is there a way to sign the document after the recipient has signed?Thanks!
I am working with a product called Nintex Workflow Cloud. It has a Adobe Sign connector. It allows me to connect my Adobe Sign account and then select a template to use and send to users to sign. I create a custom library template to use and it is not showing up within Nintex. The only templates that I am allowed to select are the out of the box default W-4 and I-9 templates. Does anybody have experience with Nintex? Is there a special setting I need to check in my account in order to allow my custom library templates to be accessible through the API?
I recently had Adobe Pro reinstalled on my work computer, and can successfully combine files into 1 pdf.However once they've been combined & prepared for signature, when I select the "Send for Signatures' button, here is what I see. Any thoughts as to how I can rid myself of this error, and ensure once they are sent for signatures --> they are forwarded to the email address I referenced during the combining process?Appreciate any directional guidance you could provide, since I need to get this problem fixed sooner that later --> to ensure timely submission of this months returns.If you have any further questions, I can be reached by either of the methods below:[personal information removed by host]Please let me know if you require anything further.Thanks,Mark Cloutier
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.