Adobe Acrobat Sign

Our CFO sent adobe sign docs for employees (also users of Adobe Sign) and when they opened them they received this message:  "You must delegate the signing of this agreement to an authorized party. Please click the link in the email you receivd to delegate this agreement."  Anyone know why?  Thanks!

I sent a 31 page document out to a client for signature via AdobeSign and when I got the signed documents back the signature dates have bleed through onto all 31 pages, blocking text and making the document unusable. Is this happening for anyone else and is there a way to fix it/ensure it doesn't happen?

I'm looking to create a form that would ask for Person A (Student) and Person B (Teacher) to populate some fields, but not sign it until Person C (Moderator) has looked at it, filled their bits in, and started the signature process. Is it possible to do this, and is the below the correct role setup? Person A (Student) - Form filler (no signature)Person B (Teacher) - Form filler (no signature)Person C (Moderator) - SignerPerson A (Student) - SignerPerson B (Teacher) - Signer  Thanks in advance for any help you can give.  

After searching the community, I have found several outdated anwers to this question. I am trying to setup a Roaming ID server to host digital signature certificates. Are there any instructions out there?Thanks

This relates to my question the other day but is slightly different. I set up a template with two participants: a client signer (participant 1) and a signer at the company  (participant 2) originating the document. In some scenarios, two client signers may sign before the company signer. When launching Adobe Sign in Salesforce, if I add a second client signer before the company signer, the second client signer becomes participant 2. All the fields set up in my template for participant 2 (meant for the company signer) will now be expected to be completed by the second client signer. I can have the users manually change the assigned fields in the template before sending, but if they miss a field, the field meant for the company to sign will now be assigned to the second client signer. This seems error-prone. Is there an elegant way to handle a variable number of recipients with templates?

Hi Team,I would like to know is this mandatory to call this API "api/rest/v6/baseUris" to get the access point every time or we just hit once & configure those URL on server to skip one API call in work flow. Thanks in advance. Regard,Vishal Bansal

Hi All,I would like to know is there any expiry setings for inegration key or how long is valid once it created?  Thanks,Vishal Bansal

Hi there, Is there a way that bulk signatures can be shown on one document? If I use "send in bulk" to 150 people I don't want 150 separate documents, I am hoping to get those 150 signatures on a single document.

Is there a way to dynamically assign an unknown number of recipients in a template? For example, if I have a template based on the account and I want to add recipients for all contacts related to that account where the contact type = 'signer' (assume type is a made-up picklist field, and signer is one of the options). On account "A", there could be three contacts with a type of signer, but on Account "B", there might only be one. I have no way of knowing how many contacts will be on each account with type of  'signer', so the number of recipients will vary each time.

Does anyone know if it is possible to use Adobe InDesign or Adobe Photoshop files in Adobe Sign? I don't see them as officially listed but I am surprised they aren't supported when other document and image files are supported. 

I have 5 agreements that show both participants have completed their actions, but the agreements still show up in the In Progress queue, rather than being moved to the Completed queue. Any ideas on how to remedy this?

We have disabled JavaScript on our systems for security reasons. However we have a few use cases where we need to use it. I followed this guide to configure everything:https://www.adobe.com/devnet-docs/acrobatetk/tools/AppSec/trust.html#certified-document-trust Certificate trust chain is in place and everything trusted. After that I signed a document and opened it but JavaScript is still disabled. Do you have an idea what could be the problem and how to troubleshoot this?

Does anyone know how to clear or fix a bounced email for a document you have sent out for signature? There were several people signing and just one person's email bounced and it was their correct email. All of the other signers have completed the signature request and I would like to have the last party sign the same document.  They have indicated have not received the doc from Adobe Sign as well and I can not figure out how to clear the bounced email and or how to resend it to the individual I need the signature for?Any help would be appreciated. Thanks.  

We learned that there is an issue when we tried to upgrade to Adobe V24 .  Apparently the Coga paramenter that allows you to call a specific Adobe Sign Template Id  does not work!   This is refrenced in  Conga issueCM-4622 Send for E-Signature in Adobe Sign integration with Composer using the ESAgreementTemplateID parameter redirects to the home page and fails to send the email.  I am following up with Conga this week,   but I wonder if other users with Conga and Adone Sign have experienced this issue and have any workaround -  Is there another way to specify an Adobe Sign template when passing the pdf to Sign ??Thanks Tom

Hi, I am unable to send or bulk send documents for signature. I initiated an upgrade in our plan after being told I would be able to run reports. After being told by another representative that you can only run reports using the enterprise plan, I canceled the upgrade and reverted back to the previously used monthly subscription. For some reason, now I am unable to use send or bulk send for signature, when I had no issues previous to updating and canceling the update (this happened within hours on the same day). I work weekends and this is highly inconvenient. Especially with no one being available at customer services to address and issue that really should not have happened in the first place. Please help...hopefully, today.

Hi, I'm using the Dynamic 365 Adobe Sign managed solution to send Adobe Sign documents from Dynamics 365.  When I use the AddDocument activity in AdobeSignPlugins, it fails to find the form that I attached to the notes but the activity step is still successful.  Is there anyway to trouble-shoot this?  I've attached a screenshot of the D365 system job showing it was successful.  I won't know until runtime what templates I want to include in the form. Is there an alternative to using AddDocument activity in AdobeSignPlugins?  I'm proficient at writing D365 C# plugins and custom workflow activities Thank you for any help, Richard  

I'm using Adobe Sign for Salesforce and setting up the recipients for an agreement template. I want the recipients to be selected dynamically based on the starting record. If I understand this documentation correctly, the two ways to do this are based on a field from the starting object or using a runtime variable. The field from the starting object appears to only use fields on the starting object, not on a related record or anything more advanced. And I'm triggering Adobe Sign from Nintex DocGen, which apparently can't use runtime variables. In an ideal world, I'd like one signer to be determined by a SOQL query or something similar and the other signer to be determined by a contact ID stored in a custom setting. Are there any other options for setting the recipients? Or good tricks to approximate this behavior?

Is there a way of making changes to Sign such as switching one of the documents out or adding a signer without canceling the entire thing and starting over? 

I canceled an agreement because the signer ended up stopping by the office and signing. I went into AdobeSign and canceled the agreement, but it still shows it is "in progress". When I open it, there is no cancel link and status says it is canceled. However, it continues to send reminders and I can't stop it. If I click the link from the email reminder, it says the agreement was canceled. If I try to click the reminder button, it freezes up and doesnt go anywhere. This has been going on for a week now.I need to stop the reminders.Please help!

Hi Team, I'm trying to send below request for the rest api call "transientDocuments" in postman with json body, my pdf is converted into base 64 encoded file stream in json body.But getting the response as HTTP 400 and message is "Must provide file body".Will adobe sign supports pdf as stream to integrate with 3rd party?Could you plese help me what's worng here in my request. "Mime-Type":"application/pdf","File-Name":"AUD012_STD_QAR-60873_NA_PRV_CN_20230816003042.pdf","File":"JVBERi0xLjUKJcfl9OXwCjIgMCBvYmoKPDwgL0ZpbHRlciAvRmxhdGVEZWNvZGUgL0xlbmd0aCA2NTIgPj4Kc3RyZWFtCnjapVRtb5swEP4c/4r7UlXaEscmGAhaJ23quq5rtXZh64eqqggY6ghMBk6b7dfvzEuTatqLtCTH+R4/99wB55ADgMtj9+Icjj+8eb8gGFr7KutGVToElzLKZ9nWs+jZ8Ud4GHY4t9CnxQ45V3qzxQweUDZxfR8TKaeyCO4Cug28O8+1GZkqJEidVKnSeQhfopNJYPFms14XSqZQqETqRsLhKn6Iw3XqlgVFjFJ6GMLDkak3cgyq9+vBx8NiOSzqflGbdtHWkOYyzuVC/ZAh6E1RjD3ubP25s7d5Ede50k0IN5ZwC0Vo72cMpvd175ett4n3Mk5lDafRxXkIbPndyGaMoMrvzZFAZpNUa6x3w28tW+mVTMypKYsXIQQMht6yqjK/U/HFTqXt6lch/i

Good Day,I am trying to integrate my application with Adobe Sign via the API V6, in my application I have a document (pdf) in a base64 string representation. How can I create a transient document, in the samples that I have been through, documents are attached in a RAW format.Your assistance is much appreciated.transientDocuments

Hi , I am trying to post pdf document from base64 input in groovy scripting .  i could not achive this either i get a blank documnent or a document with base64 string as content  or error in upload  or bad request . I tried multiple ways need some help when we deal with base64 string how the payload should look like to post call . Any help or suggestion would be a great help .  https://api.eu1.adobesign.com/api/rest/v6/transientDocuments  RegardsVijay 

Hi,  I create PDF form with submit button but when i upload it to Acrobat sign > publish web form the button disapeared. I create to button, one to send the form to my email and another button to save the document in SharePoint online. thanks 

When we send a document for e-signing via e-mail we set it up so it sends to the intended receipient and also set colleague gets a copy too. However, everytime a document is sent it also gets sent to the same separate e-mail address everytime too. We believe this was the e-mail address the account was originally set up on. The problem is we can't find any where in the account or e-signature settings that references this e-mail address. Any advice would be greatly appreciated. Thanks in advance.

We are having issues with adobe application not being able to send documents. The error message: Adobe Sign you are not authorized to send documents for signature.  Signed out - signed back in Removed application - added back in. able to login and select E-signature - unable to send as this error comes up: you are not authorized to send documents for signatureDocuments can be sent via Web version on adobe.  This is happning to more then one user. Why is Esign so flacky?  Any help please