Adobe Aero

When I share the link, it does not work. QR code is not detectable. 

i made a project on aero, it used to work perfectly fine. But after i uploaded something, it stopped loading even on both ios and android. I reupload it, scanned the qr code, open from the link but i still cant get it loading. It keeps looping on preparing on both ios and android  

My school has an Adobe license/subscription.  We see Adobe Aero available in our Creative Cloud dashboard.  We can download it and install it with no problem on both PCs and Macs.  But when we try to open/run the software, we get Access Denied.  There is no way to login to use it.  Thanks for any help you can provide.  I was really looking forward to using it with my students.

I have been diving into trying to get it to support android… I used the chat asking for an update on the now 4 years out-date post and was told that there was no new information but to follow this community for updates… I then received a FOLLOW-UP PHONE CALL from a representative stating that there was no information but they wanted to inform me to say to follow this community group for more information. I questioned them as to why the duplicate, redundant and quite honestly pestering phone call and they didn't have a valid response. Instead of hiring phone support members to re-iterate chat conversations, maybe Adobe should hire engineers to update 4 year old beta tools that received major publicity from Google over a year ago but don’t have support for those devices. 8th wall is wiping the floor with Aero right now but Aero could be something much more grand if there was effort put behind it.

hi, all, I am a motion designer and I want to to see my animation on t-shirt so if any one can help me or any one can share the link how to set adobe aero animation  on t-shirt. 

I've recently moved to New Zealand from the US and consult in augmented reality. I love sharing Aero with clients (and students when I lecture) as it's such a frictionless way to create basic AR experiences. BUT I've just found out the Aero app isn't available for Android here yet! New Zealand is minimum 50% Android (if not more) like many other non-US markets and now I'm hesitant to even mention Aero as an option if it's not accessible to everyone (in theory: latest phones, etc) here.  Does anyone know when the Android app may be rolling out in other countries, specifically New Zealand? This would be a huge help for local projects I have coming up. Thanks!

Can someone tell me if Aero can be used on Android, and which devices or Android versions are supported? I have tried scanning with a few Android devices, but I couldn't get it to work. 

I try to change object in my sence, but when I use the same name, I can't change it, I have to change to a different name for the object to be updated. 

I am creating some AR products using Adobe Aero to sell. The issue is, when my account expires next year, will the Aero images stored in the cloud still be usable?

So our agency is about to launch an AR experience printed on a few million direct mail postcards.Is there any documentation anywhere I can read and ensure my boss we won't run into traffic or bandwidth issues with something this size since all of the files are hosted on the Adobe cloud?

Hi there, I am thinking of using Aero for a project and currently, I'm just thinking about the different ways a user can interact with an AR experience. So I thought of maybe a phone shake, where the user shakes their phone which triggers something to happen. I'm wondering if this sort of user interaction is available in Adobe Aero cause I've been googling and have not found anything.

Hello everyone,  This is driving me crazy;  I have a Oneplus, I have made AR with anchor image before and with the (barely reliable) Adobe Viewer, it works fine.  Made a new file, new image anchor, this one works only on Iphone but not on android (haven't checked Samsung, my guess is that it would work).  I would understand no anchor images working on android or this new image not working on either system but this is leaving me clueless.  Also, tried to tweak the anchor image, with contrasts, formats, brightness, anything, always works on iphone, never on android. How frustrating.  The image and the QR code are linked  Thank you everyone. Maxime

Is there a way to import 3D sources in creative cloud as aero?

Hi,  I was wondering if anyone could help me with image anchors. I have set up a scene in the desktop version of the Aero app (0.18.4) with my image that I would like as an anchor and added behaviours so that when it is detected, an image sequence (imported as a zip file) plays straight away. When I preview my file, it appears to work just as I want it to but when I share my file (i.e create the QR code and view it on a mobile device), it will not detect the image anchor at all.  Am I doing something wrong? I have looked at several tutorials and followed their process but mine just does not seem to work. I started with a coloured image anchor, which was one of the frames from my image sequence, but that didn't work either so changed it to a solid black, filled in shape so it should be able to detect it more easily but I still cannot get it to work.  I have attached images, the first being my file in Aero on my Mac (running 12.5.1) with the image ancho

I shake the phone a lot.  Is there any experience "smoothing" to be had that I'm unaware of???

Not sure what's happening? I'm dragging and dropping simple test files into Aero that I made in C4D. The FBX I made plays back fine when I import it back into C4D, but Aero refuses to play the animation.1 test file is a cube that has dynamics applied to inflate it into a sphere. I have made the cube into a mesh object, baked the cache, deleted any layer that had a dynamics tag, and this plays back fine when imported into C4D. Does not when imported into Aero.1 test file is simply a cube that has the position parameter animated so it just moves left to right. Aero will accept this animation.What is going on? Can I not use dynamics when exporting for Aero or something?

Hello, I am tasked weith creating a series or AR experiences to help installers in the feild have a better understanding of the intallation process. Do you think Aeo is a good solution for this or would I need somerthing a bit more robust?

1. Version 0.24.42. PC Windows 10 Enterprise 3. Import Architectural model using various file types (obj, fbx, stl, glb)4. Trying to get model to import correctly but what ends up happening is the import process will scroll like it is working and then ends with the screen being left blank (nothing has imported) with no error prompts.  I've tried different configurations when exporting out of Revit and Sketchup with no luck.  If it helps to know I'm running a 13th Gen Intel Core i9-13900KS processor and have dual NVIDIA GeForce RTX 3080 TI's.  The 3D file size I am importing is 98MB. 

Hola!buen día alguién sabe cuando estará disponible la versión Android de Aero para Chile?gracias

Hello,is it possible to import shape key animations made in Blender into Aero? I've created animatd objects in Blender and exported them as GLB. Animations of location, rotation, scale work fine, but not shape keys.Not sure - are shape keys even supported by Aero?

Hey, Aero is crashing whener I try to import my model in Obj or GLTB file. Though I tried to reduce the file size while importing, the problem still sustains. It takes some time to load and when it is about to open, it crashes to Send report tab. Anybody come across this? Any advice?Kindly suggest what to do. Thank you.

Hi all,For those who are struggling to create a shareable link on Aero, I would like to share a work around. No idea why this happens and I am hopping the team finds out what is going on and fix it. Meanwhile, try to export the project on your windows app and send the file to your phone (using an iPhone 12 pro max here). Open it and ON YOUR PHONE and from there generate the link. It should work.  Tried to do the same on my iPad but I get the same error as on my desktop. But the iPhone link works like a charm. Hope this helps 🙂