Adobe Aero

Won't open,

a running instance of Acrobat has caused an error

151

KarenMackluskeyParticipant

Les mots sont écorchés ou carremment des mots inventés qui n'existent pourtant pas dans l'audio à nettoyer

Trés décue de ce “nettoyage audio” qui m’invente des mots et en ecorche d’autre, je ne vais pas du tout prendre cette version payante qui massacre l’audio au lieu de l’améliorer

Sonal+DaveParticipant

I purchased weekly premium subscription, the amount too debited but I didn’t get premium features. Fix this ASAPOpen for Voting

I purchased weekly premium subscription subscription subscription amount too debited from my bank but I didn’t get access to premium features

DE37706646irnwParticipant

"New Chat" button does not create a clean session in Firefly Image Generator in Edge browser

Steps to reproduce:Generate an image in Firefly Click "New Chat" button Old image and session is still loaded instead of a blank new chat Expected: Empty new chat session Actual: Previous image/session is still visible and active Browser: Microsoft Edge Affects: Multiple users

181

Michal284101262tkpParticipant

iOS 27 data synchronization problem

In iOS 27, data synchronization on the phone does not work, the web and macOS app work without problems

121

Cherrypie_120Participant

Estoy pagando mi suscripción y me aparece que soy un usuario con plan gratuito, me aparece que mi suscripción está activa desde suscripciones en mi iPhone, pero en mi adobe sale otra cosa

Mi suscripción la pagué el 3 de junio, y realicé algunas cosas, hoy cuando estaba escuchando un libro, quise cambiar la voz que me estaba leyendo y me salía que era usuario con plan gratuito pero en mi iPhone en suscripciones, me aparece que se me vence hasta el 2 de julio y que está activa, me gustaría que lo solucionaran

Sonal+DaveParticipant

I purchased weekly premium subscription, the amount too debited but I didn’t get premium features. Fix this ASAP

I purchased weekly premium subscription subscription but the didn’t get the premium features on app

Smoothjazz10368103Participant

Images in the board area no longer download. It says it's creating the .png but never asks where to put it

Basheer6996Participant

its taking too long to generate the video when Veo3.1 fast model is used

i lost all my credits i dint get any output

351

dubloveLegend

Why does the half-width space after the * disappear, and why is the spacing so wide?

I typed a space after the *, but the spacing became really wide and hard to control.The space also disappeared.I copied a half-width space and pasted it after the *, and now it looks normal.

554

JAMWRKParticipant

Firefly is generating my reference image and charging me credits.

Hi Adobe Team, For some reason, when I provide feedback and prompts to Firefly, it generates my reference image and charges me credits. This has happened multiple times and I don’t understand what I should do to make it stop. Thanks,Andrew

221

vladinir37492500kny1Participating Frequently

The selection and deletion of objects on PC win11 does not work WITH CLOUD

The selection and deletion of objects on PC win11 does not work, since yesterday the selection stopped working through the Cloud, it is impossible to work, fix it as soon as possible. It works in the web version. don't work in regular and beta versions.

141

PMitchParticipant

I have Adobe Reader on Apple iPad and some of my saved files have disappeared. How do I recover please?

111

Michal123123123Participant

I can't remove objects as the button for removing has dissappeared even though I bought a monthly lisence and I still have full credits

101

szymon_5776Known Participant

Image A Bleeds Into Image B After Edit Copy/Paste — Persists Until Full Develop Reset

As the title suggests.It happens when I am copy pasting an edit onto another image.For whatever reason, two images suddenly merge with each other, and I am unable to undo it without reseting the entire image and undoing all my work.No, it does not undo itself when I close and open the application.It has happened twice now.

Nataliia_MInspiring

Social Safe Zones for static (image) templatesOpen for Voting

We have Social Safe Zones for the video content templates (Instagram, Facebook, LinkedIn, Tik Tok), but some static templates could benefit from this, too. For example, the YouTube channel banner has a complex structure, with only the middle horizontal part shown in most use cases. Could you please add those, too?

282

Ahmed+Galal82Participant

I have my subscription and still I can’t do some activities moreover I got some message that I need to subscribeOpen for Voting

I have my subscription and still I can’t do some activities moreover I got some message that I need to subscribe

User+FOund+errorParticipant

Partner models are not working on my account for the last 2 days. Native Firefly models work correctly, but all partner models fail. Is this a known issue, account restriction, or regional limitation?

Hello Adobe Support,I would like to report an issue regarding the Partner Models in Adobe Firefly.I am an active Firefly user, and currently only the native Firefly models are working on my account. None of the Partner Models are functioning properly, which is significantly affecting my workflow.Because of this issue, I have a large number of credits available that I am unable to use for the features I specifically subscribed for. My work has become much slower, and I have client deliveries that depend on these tools.I have already waited for more than two days, hoping the issue would be resolved, but unfortunately nothing has changed so far.Could you please provide an update on: Whether this is a known issue on Adobe's side? If there is an estimated timeline for a fix? Whether Partner Models will be restored for my account? If there are any troubleshooting steps I can try? At this point, I need to understand whether this problem is temporary or if there are any limitations affec

331

jm68902488Known Participant

Have flags, colors and star ratings displayed on second monitorOpen for Voting

I work with 2 monitors. Is there a way to have flags, colors and ratings appear on the second monitor screen?

Ransome0101Participant

Fade transitions for subtitles on subtitle linesOpen for Voting

Opening of videos to switching from VO to interviewee ending of a video before final outro page, whatever it may be, I have to manually make a text layer and copy the subtitles so I can use fades to make my videos look high end instead of the subtitles jumping in and out. at the opening and endings. With my work, I NEED to have subtitles for all my clients due to accessibility reasons and having to do this is a bit of a time sink that could be solved if I could just put a fade on the subtitle.

151

Md34411376jvjcParticipant

Node SystemOpen for Voting

You can create something like or add a node system like Figma, where you can basically add references and tagging references into prompt like it happened in free pic that will definitely help currently if you want to do something like like, want to create a image taking a style from the image, you can't manually tag it. You just have to upload both and say it sometime. I do the Visa versa.

Dmytro339693619c8lParticipant

Boards are disappearing in a couple of days.

Very disappointing, there was important stuff there. After not opening a board for a day it gets deleted and nowhere to be seen.the generated images are in the generation history, but the board got deleted. very inconvenient

161

BernardDuParticipant

Dark border on Lightroom Classic thumbnails

I have a problem with Lightroom Classic 15.3/Windows 11 (25H2).(Ryzen 5900x - Nvidia RTX 4070 Ti - 64 Go Ram - Drivers at last version - Softwares localisation = FR)After some work, I get black borders around the thumbnails and LRC becomes very slow.Closing/reopening LRC is fixing the problem up to the next one, few minutes later.It seems to happen when using denoising or AI masks and being an indication of graphic acceleration lost.It is known? A solution?

DinizzParticipant

leydi+gallegoParticipant

Cambian las palabras, mescla idiomas.

He intentado solamente quitar el eco y las dos versiones que ofrecen no son fiel a lo que dice la persona de la grabación, parece como que le cambiaran el idioma, habla unas palabras en español y otras como en portugues. No se entiende nada de lo que dice. No comprendo cómo es que modifican las palabras. debería de ser sólo quitar el ruido de fondo y el eco.