Adobe Aero

There are a few pngs dissapearing when I generate the share link for my project. I test them in the Mac OS desktop preview tab and everything works until I generate the share link. The pngs end up not being in the app clip, but are still usually visible in the desktop app until I press the home button and come back to the project they disappear. I still see the names of the pngs in the Scene tab, but they're size is 0 magically and the size options are greyed out.  Everytime I try to add back the pngs they disappear after generating the share link. The size of the entire project is 61 mb. The disappearing pngs are 92, 80, and 226 kb. I have other pngs and glbs that are fine and do not magically disappear. Please help, our company is relying on a working augmented reality experience for a contract and we are dissapointed that there are no error logs of any sort or any indication of why there are disappearing assets.

Hi, Maps re not displayed When Location anchor selected. following error is shown in the command prompt " [2023-08-28 19:35:02.430] [error] [TilesetContentManager.cpp:731] An unexpected error occurs when loading tile: Unknown exception" . Is anyone else is facing this problem ?  

Even when I change the properties, nothing changes and it still rotates on its edge. My hope is to make a flower iamge spin from its center. Any suggestions appreciated. I saw the 'get around' with copying and making a group, but that is so complicated and actually didn't fix this issue.Thanks so much for any suggestions.

Is there any way to mess with the lighting and shadows of a scene?

Hello why my layer button is not working in adobe aero i tried so many times please help me out

I am wondering if there is currently a timeline for the free beta version of Aero and if this app will also become part of the paid creative cloud subsciption model (meaning that you will need a paid subsciption to create AR work for the app), thanks!!!

I'm working on a large scale AR project for an event taking place in September with an NFL team. I'd really like to be able to use the new Geospatial Creator feature with Aero. I've requested access through the application link from a few adobe accounts accounts from our company but so far have not received access. Is there anything that could be done to expedite the process? Thanks!Samuel

I don't see the move asset path feature in the Aero tutorial in my app. https://helpx.adobe.com/aero/how-to/create-animations-in-aero.html"Directable Characters," a feature that is explained at around the 1:53 minute mark of the video. App version is 2.23.6 (125)

In the specs it says that when a viewer uses the QR code, they will not need to download the Aero App - that it will launch via the Aero Clip App that is already installed in most phones? Have people had experiences with this?  I am loving using Aero as an author but need to get past this hurdle to be able to have it used for a local outdoor artshow (no$) but I hope it will be cool. Thanks for any advice. jen

Aero and Geospatial Creator Beta on Pc, (using Iphone 10 and new Ipad pro and samsung7 at location)After building a demo for the local college hub. It downloads and opens at the location but nothing is visible? even allows me to video? What have I done wrong? Do i need a proximity behaviour to turn on when I get to the location? The link and Qrs work on phones and tablet but nothing to see after download?

Is there a simple way to backup .real files to a local or other drive besides Creative Cloud? I am going to try the Geospatial pre-release and the instructions suggest that I backup my regular Aero.real files before installing the pre-release version.I know I can export each file within the editor, but I don't see a way to do them all wholesale.Is there something I am missing?

Hello, community,So I see a lot of cool projects done in Aero, but it looks like all the tutorials out there are fairly basic. I came across some educational project descriptions on some Adobe resource pages. The projects described are pretty complex stuff. Are the more complex projects done with a combination of tools (regarding interactivity?) Like within the WebGPU framework, Unity, etcI am mostly interested in creating art installations in the form of tours, and—for example—as far as I understand it, it is not yet possible to build one single tour within Aero, and one has to patch the experiences. Can anyone point me to more in-depth tutorials (Entirely built in Aero) of more complex projects? If they exist, of course 😉Thanks 🙂V

Even if a viewer has downloaded the Aero app, when they open the file, it is in EDIT mode and they have to know to go to VIEWER mode. Is there (and I hope so) a way to share the AR experience so that a viewer can just 'see' the experience in front of them? If they have to 'place' it, that is fine also but once it is placed, it should function. 

How do I "save as" in Adobe Aero? I would like to make changes to a an Adobe Aero file, and save it as something else generating a new QR Code. Whenever I make changes to the Aero File it reissues the same exact QR Code. I would like to save as and mcreate different QR coes for different uses. 

I'd like an audio clip to pause when the user reaches a certain proximity away from an object. Is there a way to do this?

Hi There,  I was curious if anyone else had run into this issue, the scale and position of an fbx object seems to be random when different people import it into Aero, the images below show the issue. Is there any way to make it consistent?  Sincerely,Kyle Brim

Hi i'd like to report a bug with glass rendering in adobe aero. I created the model inside adobe dimension and when viewed insidd aero AR on mobil it was flat with no reflections . Hooe u can help me fix it🙏🙏🙏

I am building a graphic for a wall that  supposed to bring a bunch of animation and additional content for the user. But, I have a TV on the wall that I do not want to cover up with content.  How would I mask that object?

Hi all, I am new to Aero so sorry for my ignorance. I am trying to import a zip folder with PNGs, OBJs, and MTLs but when I do so on Mac it only displays the first frame PNG. Does anyone know how I can import my zip folder so it displays everything and not just the first frame PNG. Any help or recommendations are appreciated, thanks.

This is a recurring issue. I have 2 user accounts set up on macOS. One will run Aero just fine while the other exhibits this bug. Not just this machine - any laptop with 2 users has this issue in my experience. Been happening for years across multiple laptops. I've attached my crash log. Thanks.    Aero Version: 0.18.4 (241) macOS Version: 13.4.1 (c) (22F770820d) - launch Aero desktop - create a new file - add anythng from starter assets = CRASH