Adobe Aero

After logging into the account, it keeps loading.The same goes for uninstalling and reinstalling logins 

Hi there!When I open Aero their is no world view. It  just goes directly to the black - empty environment. So I can't create AR experiences in the real world for people to see on the street, for example, but only locally with the QR code etc. Can someone help me? Thanks. 

Adobe Aero won't generate links/QR codes on my Mac, iPad or iPhone. I'm able to generate links in other Adobe programs, so hoping there's a fix for Aero. Version of App: 0.23.4Platform/OS: macOS Ventura 13.6 and iPadOS Version 17.0.3 

I am creaing an AR assistant experience. I face issue with multiple audio overlaping. So when the scene starts an audio will play then when user click on a button another audio has to play. but when user click the button while the audio is playing the other audio also play so if user click another button which has audio it will play 3 audios at same time. so i want to know how to stop playing an audio

I have been working on a project I was eager to share to find out my recipients can not open the experience. I found another post on this topic, and it seems like there is no resolution yet (the original post was from January 2023). Basically, every link I generate (within the desktop app or the phone app) takes the user to a dead end (see image). The folks testing the experience are on the latest iOS and the newest devices.I have tried everything that comes to mind, but no luck. This is really a biggie as it makes the tool completely unusable. Is anyone experiencing the same? Thanks 

家のパソコンで作成した.realファイルを会社でダブルクリックするとAeroで開きません。プレビュー画面のようなもので開いてしまいます。動作の編集をしたいので、デスクトップのAeroで開きたいです。一度アンインストールしてAeroの再インストールは行いました。アプリと拡張子の関連付けはコントロールパネルで確認すると、ちゃんとできているようです。Windows10です。困っています。

Hello, lorsque je lance Aero sur le Mac il affiche un écran et se plante... Impossible de l'utiliser.MacOs Monterey V12.6.9 sur iMac (Retina 4K, 21.5-inch, 2017).Quelqu'un aurait-il la solution ?  

When I add a file into the animation set to drive the animation of my model, it does animate but the animation is wrong. Context:I have an animation which was originally created in Cinema 4D and exported as a .fbx with the animation embedded. This file plays correctly when brought into Aero. However, I am using Substance Painter to texture the model. Painter removes the animation so I have exported from Painter with the textures embedded as a .gltf file. This file looks great in Aero but like I said, the animation has been removed. I then used the Animation Set file option to load the original .fbx file. This does bring back the animation but it does not work correctly. It looks good but the some pieces of the model are being animated incorrectly. I am using the latest version of Aero on an M2 Mac with Ventura OS. Any help would be greatly appreciated. Thanks,Gareth.

I may be missing something, but it seems like some basic functions are missing. I would like to have a container open when the lid is clicked, the close when it is clicked the second time. However, the only way I can figure out how to do this is to have two lids, one already in the open position and one in closed. Then...Tap (Lid 1):  Lid 1 move + rotate, then hide + show Lid 2.Tap (Lid 2):  Lid 2 move + rotate, then hide + show Lid 1. The kicker is that I also have to have Lid 1 move and rotate Lid 2 because if I try to start with ostendibly the same offset and rotation... it doesn't align. Somehow the move action appears to move it a different distance than properties>position. Regardless, there should be a way for a trigger to lead to a different trigger once completed so that you can have toggleable states.

AR has been working fine until now, but since today (2023/06/17/-asia/tokyo), the error message "Precompiled shader not found.The same error is also happening with models placed in a new document from adobe 3D assets. 

Hi!I'm going to try to make an AR for teaching how LED screens at a handball match should stand. How can one use this app, or any other, to create it?The idea is that I can take pictures of how it should look, and then it will appear on their mobile phone

Hello, I'm looking to create a real-time experiment where the user can move an element in space with his finger. How can I do this?

Visualización of any model, doesn't works.. Models are shown like merged on tiny lines totally decompress and broken.  The App itself, opens and works, but after any 3d model visualization charging / preparing ( I tried with several 3d models) you can't see or enjoy anything properly embedded or placed on the environment.. All 3d scenes I've tested appeared as broken models totally merged into tiny lines. When a update to fix that in android based cellphones?  

Bonjour je cherche à réaliser une expérience en temps réel pour que l'utilisateur puisse déplacer avec son doigt un élément dans l'espace. Comment puis-je faire ?

Hello, are there any AR glasses on the market which run the areo software? Thx

Hi I am looking for a tutorial on how I can use something other than a QR code to trigger an asset.I iam imagining alking through a landscape and having different images and files appear based on patterns in nature. Is this possible or does it all have to be using a QR code? Thanks

Hello, I think I may have found a bug when requestiong products. I recently got a case where an employee requests "Aero1". We have no knowledge about Aero, and I couldnt find anything on Google etc. Thats why  I am asking here. This is how it shows in the Adobe Admin Console, is this a bug, has anyone encountered this with any other apps? 

Hi!When i use an fbx 3d model, it doesnt cast shadow over the floor, i saw it works (some times) with GLB, but ir did not cast shadow over the image target. At the momento Spark Studio, which is free, is a better solution for AR. Would be great to have particles, multi image targets, materials, textutes and light control as Spark.About some other topics, would be nice to be able to loop a sequence of animations, not only them individually.Geospacial sometimes works, some times not. I had a test at a park and it took a long time preparing, after that it would stay forever on the pan around screen, not working the AR. Sometimes it works perfectly and othertimes the objects keep moving with the camera.Would be nice be able to save the project, not export, as there is an option to open project.For last i had someone test an AR experience on iPhone and he had to download the Aero Player.Adobe Aero Geospatial Pre-release Guide (V0.5) say "Viewers do not need to log in to the Aero app OR

I'm going to participate in Google's Immersive Geospatial Challenge and I sent an email to receive the Adobe Pre release, but my Adobe Aero doesn't show the Location in the Ancher Type.Could you please help me? My project for this hackathon is very late because the Adobe Aero installed does not have localization.My Adobe Cloud identity is [email removed]