Adobe Learning Manager

While importing a .csv of users, the error "ERROR_USER_CSV_INVALID" keeps appearing despite knowing the CSV is in a valid format (because I downloaded your template and I am using it).Two things:1. Improve the error messaging for this to be more actionable2. Please help so I may import our users.

I have been having issues uploading a bulk user list via CSV.After a lot of trial an error and a number of Prime errors (none of which were particularly helpful), I managed to get a CSV upload to work. Unfortunately, not all of the employees on my CSV uploaded.I tried to delete everyone and start over, but I couldn't delete a manager despite her no longer having reports in the system.When I tried to reupload the CSV, none of the employees on the list populated in Prime despite it indicating that the upload was successful. Not sure what the issue may be here, but here are some additional questions:- When exporting a CSV, should anything be done to the cells prior to export to ensure that there aren't issues? Remove formatting, etc.- Will the system behave differently if the CSV is exported from Keynote vs. Excel for Mac?  - How will the system handle people with two first names? Anne Marrie, David Lee, etc.

I have two comments regarding the fluidic player. I am curious to know how many have experienced these.Exiting the player can be a challenge. I recently received a phone call from one of the participants in a course who asked me how to close out of the content and go back to the course screen. I responded by stating that there should be an 'X' in the upper right corner to close the player. They said there is no 'X' there. Fortunately, this was an internal participant - so I went to their desk and had them show me and sure enough, there was no 'X' in the corner. We tried a different browser, same issue. To make the long story short, it turns out that when you have the table of contents open, the 'X' slides off the screen. So you must first close the table of contents then close the window. This is not a showstopper now that I am aware - I can tell folks what to do.I submit that the 'X' should properly float in the corner all the time.I have an issue where my content plays functions as e

Hello support team,I have a problem with Adobe captivate Prime.I want to add a Video File to the content catalog. Unfortunately, the upload does not work. Either I'm headed to a blank page or thrown out of edit mode. I have added several videos in the content catalog, but only here is the problem. The file size is 230 MB.What can I do?Thank and best regards

The course that I am creating in Prime has 6 modules that have been imported from Adobe Captivate 2017. For multiple modules there has been a program error in that text has disappeared from the slides. For one module there isn’t any text on any of the slides. In other modules there will be text on some slides, but then not on others. This happens regardless of the publishing method, i.e. directly from Captivate or via a zip from my computer.Each module was originally created in PowerPoint, imported to Captivate to add audio, quizzes, etc., and then published to Prime. Previously I used Adobe Connect and everything worked fine. Please help! Thanks!

How does one delete a course?

Is there an easy way to switch between learner and admin scope via the API?Unfortunately, loResourceGrades/{id} is only offered as a learner-level operation and cannot be accessed by an admin user. Get /users/{id}/enrollments is only available to admins. Therefore, I have to log in as an admin to get a list of enrollments for a learner, then log in as a learner to get completion status for each module. Finally, I would need to log back in as an admin to mark a module as complete. It would be great to be able to do everything as one user without having to switch scopes back-and-forth.Any ideas would be great. Thank you for any help!

Hello to the Prime Technical Development team & fellow admins.Since my learning program is very young (which includes Prime) I often get requests for learning transcripts for a particular time period. Currently when running an Excel Report --> Learner Transcripts Prime does NOT have the ability to allow you to select a custom end date (defaults to TODAY).My feature request is to allow admins to run learner transcript reports with a custom end date.Regards,Thomas H.Master Electronics

Greetings!  I'm attempting to take wiki based new hire checklists and create a similar user experience in Prime.  The checklists consist of training, self paced tasks that are checked off and documents. I would like to have the checklist functionality so that a user could jump in and out of a course and remember the checklist where it was last left.  So far, the only program I've found that does this is Articulate Engage.  From what I've gotten with speaking with Adobe, using that in Learning Programs might be the best way to achieve this.Does anyone have any other ideas or done something similar to achieve this?Thanks!

I am very interested in using this LMS for my institution, but am trying to get the trial working to demonstrate it to my colleagues for a presentation I am giving on Monday. I have a completed SCORM1.2 module that I made in Storyline 2 that I uploaded into a newly made course. When uploading the module, it works when I preview it as a Learner; however, when changing my login to the Learner and enrolling in the course, the module does not load when invoked and only gives me a black screen. Is this a problem with the trial itself? Is there any way to fix this?Thanks!Furuta

Via the API, I can find information about course status for a user, but am struggling to both get and set completion status for a module within a course. When searching enrollments for a user, I see the listThe end goal is to figure out if a user has completed a previous module within a course, so that we can allow access to another module in an external application.Thank you for any help!EDIT: I found GET /loResourceGrades/{id} under /users with LEARNER permissions, where I can pass the "learningObjectResourceGrade" and get the status. *** I wish this was available to ADMIN users, as well, since only admins can update the status to complete. Now I will have to log in as a learner to get the status, and then log out the learner and log in as an admin to mark complete. ***

Hello,In exploring ACP, I have seen information on learning course evaluations, but I am very curious about the ability to evaluate entire learning programs that contain multiple courses.  How can you evaluate entire learning programs using ACP?Thanks and Cheers!

I'm not sure what the "learner module grade post body" input should be for "post /users/{userId}/userModuleGrade" in the V2 version of the Captivate Prime API. I see that it requires JSON input, but not sure of the exact format and data needed.My goal it to mark a course as complete/passed for a user. I can get the status from "get /users/{id}/enrollments/{enrollmentId}", but cannot figure out how to update it.

Is Captivate Prime suitable for external / public learners?  We want to create a platform where our members (not employees of the company) will have access to the content we create.  In this scenario, they would signup on our website, and then be able to login and get access to content.  The end users would not be part of the company.  Is Captivate suitable for this kind of workflow? What would billing look like in that scenario? 

Leaner has launched Captivate online assessment from Prime and is trying to go backwards to see a previous slide… the bar at the bottom does not allow learner to go backwards… how do I change this?  When we go out of Prime and launch the assessment again, it resumes in the same place.    In Captivate within the skin editor, all options including rewind are checked…

I just started using the trial version of Captivate Prime and I have a few questions1) I accidentally deleted a user. I want to add the user back but is there really no way to add the user back under the same email? If that is the case, I don't understand why.2) Why can't I delete a course after it is published?3) I had someone take a test course and answer a few questions at the end but they cannot seem to retake the course. Is there some way for me to clear their attempt at the course and let them start over?Any help is appreciated.

How do we hide the author name of a course?We would like the author field to be hidden, or the author name to be anonymous when publishing.

Currently have courses in SumTotal, which is godawful. But I'd like to get an idea of what's involved in migrating my courses into the Adobe system.

Hello,I created a quiz in Storyline but published in Prime.  In storyline mode, it allows the learner 2 retires, but when i publish the quiz in prime, it seems the learner can retake the quiz after two tries once they close out of the quiz and reopen the quiz.  Is there a setting in the LMS to allow the user only one click to open the quiz?

In Prime I created a second catalog - how do learners see it? Even though I've enabled it and added shared it internally with all learners I still cannot see it separately when I login as a learner.I did this because I wanted learners to EASILY get to this learning content instead of wading through the hundreds of courses we've got in Prime.Thanks!Regards,Thomas H.Master Electronics

Hi there,Is there a way to allow learners to repeat (or review) a course they passed? We want to give our learners the ability to review the materials any time (and as often as) they wish. I have not been able to discover a way to make this happen.Your help will be greatly appreciated.

1. Is there a way to waive a required course for certain users in an assigned learning plan? For example, if an entire branch is assigned a learning plan that includes Microsoft Word as a requirement, can I waive this particular course for individuals that already have experience and use it on a daily basis? 2. Can users document their own learning experiences by adding it to their learning transcript? For example, if an employee attended a session at a conference and wanted to list it on their learning transcript, can they submit a learning experience for approval?My company is currently using SumTotal's LMS and these are features that work really well for us. I would like to switch to Adobe Prime, but I can't if these features are not available.

"the bottom navigation  is valid for the course containing multiple modules to switch between multiple modules."https://forums.adobe.com/message/8151026#8151026Is this a feature of Prime that can be disabled? We don't want students jumping or skipping modules. It seems the forward button allows them to jump to the next module without completing the one they are currently in.  How can I disable the Prime navigation bar at the bottom?

I have uploaded many modules into my content library and am having a difficult time filtering through to determine what modules have been placed in courses.  Is there a way to run a report showing which modules within the content library are being used in courses?

Can I have the students sign-up and pay directly from Adobe Captivate Prime using an integrated eCommerce engine?