Adobe Learning Manager

I was directed here by Adobe Support  as the agent said they do not support Learning Manager anymore.  One of our admins left and his successor is unable to log in. I still have an account on adobe to pay the invoices but can anyone point me in the right direction to reset ownership responsibilities and admin rights?I am grateful for any assistancePaul

ERROR* [qtp1296634608-4758] org.apache.felix.metatype Missing element AD in element OCD : bundle://1381e915-2900-42c5-9295-191d294b99a5_424.0:0/OSGI-INF/metatype/com.adobe.social.integrations.livefyre.config.impl.LivefyreConfigProviderImpl.xml 02.03.2023 23:04:21.001 *ERROR* [qtp1296634608-4758] org.apache.felix.metatype Missing element AD in element OCD : bundle://1381e915-2900-42c5-9295-191d294b99a5_448.0:0/OSGI-INF/metatype/com.adobe.cq.social.sync.impl.SyncManagerImpl.xml

Customers interested in purchasing and integrating enterprise training provided by Adobe from within the content Marketplace can follow the steps below:  Administrator The Administrator purchases the license and activates the key for the learner’s access to enterprise training. Steps to be taken: The user selects their content based on the offerings, unlimited access and curated playlist. There are 70,000+ courses available under the unlimited access offering. The curated playlist contains 33 playlists. Each playlist has 20 courses. A user must purchase at least one playlist i.e., 20 courses and the minimum number of users must be 100. Irrespective of the type of purchase customer is opting for, the account admin should download the “Purchase Request Form” from Admin portal>Content              Marketplace>Enterprise training>by hitting “purchase” as in the screenshot below:       Enter the num

Adobe Learning Manager native portal will support Non logged in way of accessing the training site. This feature as an ability to allow ALM Admins to create a learning portal that can be browsed by general public without requiring to login. Prerequisite for the non-logged in homepage is Training Data access connector to be enabled: Training Data access connector Use the Training Data Access connector to export training metadata to Adobe Learning Manager based non-logged-in interface and regularly synchronize training information. This enables the interface to render correct information to learners and realize a seamless training search. Training Data access connector must be enabled in your Adobe Learning Manager account. This specific functionality is available only if Adobe Learning Manager is sold as an Add on to Adobe Experience Manager. In case you only wish to use this feature within the Native portal, you can contact the Adobe Learning Manager support team(learningmanagersupp

I am currently enrolled in the Adobe Captivate certificaiton course and cannot find the exercise files anywhere on the site. There is a short video under one module that attempts to explain where they are but the course shown is an earlier version and all I can do is view videos on the site. There are no tabs or links for exercises on the main site or under modules. How can I access these exercise files to complete the certificaiton course?

Dear Adobe Learning Manager Sorry to post here, it's seem your LMS is not what we expect and would like to explore how you serve customer need e,g allow purchasing the extra features (now understanding we have to use current features what LMS provided us even some features is really require and need improvement) From our use for 1 year : we have many unexpected issues noted (some of Issues have received great support from Adobe LMS customer person , some of issues we have never received accurate investigation)  Please advise LMS policy  Thank you 

Happy Tuesday! A few authors and admins on my team have noticed that there is no way for a learner to return and provide L1 feedback on the course after closing the initial pop-up. Is this the intended practice?We have experienced an issue in which a learner might close the pop-up for feedback and attempt to return later via the email notification. However, that simply takes them to the course and there is no option to provide feedback. We are also seeing issues in which the learner received notification to provide feedback, but the course or learning program does not give the the option to or the pop-up fails to appear. We confirmed that everything is setup properly with L1 enabled, email templates enabled, and set to remind on course completion. The only consistant way to capture L1 feedback so far has been to prompt at completion with no email notification and hope they complete it and not close it. Any insight would be appreciated!

Olá, desde ontem meus aplicativos Adobe só são acessados na versão avaliação de 7 dias.O que aconteceu?Meu plano vai expirar? Tenho que renová-lo? O plano parece ativo no Creative Cloud.Aguardo um retorno, por favor.

Hi adobe community, I am looking for a way to connect to people that would like personalised Photoshop and/or Lightroom tuition.  Apologies if this is the incorrect place to reachout.  AS with most freelancers Im great at what I do and get fantastic feedback however I'm terrible in doing any self promotion! www.photoshoptutor.com.au 

Hi, i need to un-enroll learners permanently from a course and re-enroll them to another instance on the same course. 

I noticed a new column when pulling a recent transcript, Completion Source. What triggers this to be added to some lines and not others? Is this also a sign of impersonation? 

Dear All,Is there a resource person from Adobe India who can help us with workfront orienation at organizational level? We are working from India in a US based organization. We need a quick resolve to our queries as going through tutorials takes a lot of back & forth. It would be helpful if you could connect us with the right person or share customer care contact details for India. Thanks much! 

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Everytime I try to do level 2 management videos it tells me I have no internet connection but allows me on other videos so I'm not sure why it keeps doing this or how to fix it

Issue Often when trying to sign in to Captivate Prime, you may encounter the error message: No user found for the given adobe id email in this account. please link your adobe id to your prime account before logging in. This issue occurs due to browser cache issues or if you are not a part of the account you're trying to access. Fix Clear the browser cache and retry signing in to Captivate Prime. Also use a different browser to sign in. If the above step does not resolve the issue, then contact the Admin of the account, so that the Admin can verify whether your email address is a part of this account. If you are a part of the account and still unable to sign in, the Admin must verify if the Adobe ID is the same with which you are trying to sign in. (In some cases, the Adobe ID is different that the Captivate Prime ID on the account)   If the issue is still not resolved, get in touch with the Captivate Prime support team.

Issue The L1 feedback auto-popup does not appear for a learner after completing the course. Cause Sometimes it can happen that a Learner may not receive the L1 feedback after completing a particular course or may receive a message as shown below:       This can happen due to the following reasons: Feedback is not set to appear after course completion. Reminders are turned off. A reminder is scheduled to appear after a certain amount of time. Resolution Please follow the below steps in order to check if it resolves the issue:   1: Ensure that the option "Show questionnaire immediately after Course completion" is enabled in Course > Instances > L1 Feedback.       2: As Admin, navigate to Settings > Feedback. Check when is the reminder scheduled. In case it is scheduled for After course completion, change the option to On course completion.   3: Enable the following em

Issue: There are scenarios where you are unable to upload a CSV because CSV processing has failed. You see the error message below:     Cause This issue occurs if there is a user who is already present in the system with the same email address or UUID. Resolution SCENARIO 1 Accounts on which UUID is not enabled.   In this scenario, there are two reasons for this error:   The user that you are trying to add is a Manager of an External profile. To resolve this, open the external profile the user is a part of, select the user, click Actions > Assign Role > Manager, and change the Manager of the profile. The user that you are trying to add has been purged. In this scenario, you will not be able to add the user with the same email address until the purge process is completed. As a workaround, add the user with a secondary email address to provide access to the platform. Once the purge process is complete, edit the user and change the email

As learners demonstrate skills they have learnt in the real world, track the experiences in your LMS. Reward learners, calculate the impact of your trainings, and use feedback to refresh/update your trainings. Use xAPI to link real world experiences to your Adobe Captivate  Prime LMS and thereby to your training initiatives. Make inferences about the impact of your training, reward your learners, and use the feedback to augment your trainings as you go along. Read further: Click on the link below to download the business document/ customer guide.  

Hello All,I uploaded a SCORM file to the Content Library, then later discovered a navigational mistake (no changes to Quiz Preferences at all). It took me about 5 or 6 tries to resolve the issue, and I was uploading a new .zip file each time into ALM to test it due to the Captivate Preview function limitations. After the last upload/update, the file type changed in ALM from "Adobe Captivate" to "Other Type" and it will no longer display in the Fluidic Player. I even tried deleting the Module and reuploading it, but it's still coming through as "Other Type" and not displaying. Has anyone fought with this in Learning Manager before? Any ideas on a solution is much appreciated!

In the update from Prime to Learning Manager, did Adobe add a bunch if general course to all users libraries?

i want to schedule exam for Adobe Certified Professional - Adobe Commerce Developer AD0-E702 but there is no link avlaiable for thatplease will help me how i can set Adobe Commerce Developer AD0-E702 when i go in the link of Adobe Commerce Professional it show me  AD0-E711 Adobe Commerce Developer Professional 

Is it possible to create users in bulk with the endpoint POST /user

We get an average of 15 emails a week from learners having difficulties enrolling in our Academy. Our current solution is to manually add them, but I would like to discover what can be done to correct the issue without manually adding them.  

When playback control is hidden, 10 second forward and reverse is still active on videos.  Learners are able to skip content even if content completion is set at 100%.  The message about required completion is no longer there.

Hello All, I have a Learner that failed the exam at the end of their Course. Before allowing the Learner to retake the exam, they are requiring that the Learner complete all of the instructional material again. I know the Admin > Reset Modules function will not apply to Modules that are completed, so is there another way to reset the Modules that have already been completed? In the Admin > Courses > Settings > General, I see an option for Multiple Attempts (currently toggled off). Does anyone know the effect this setting has on the Learner/Instructor experience? Thank you in advance for any guidance provided!