Adobe Media Encoder

Hello everyone, I tried asking this in another thread, but seeing as how that question hadn't been answered by anyone in a year I figured I would start a new thread.  I am trying to convert AVCHD in Adobe Media Encoder to .mov files. When I do, about 3 out of the 54 clips have audio all the way through, the rest either drop the audio after a few seconds or the audio is completely out of sync. With one, the audio is from a totally different clip altogether. I am intermediate user but this is beyond me and I am not as great with understanding codec's and the benefits/weaknesses or usage of each. I tried the clips back in the camera and they play with full audio, no drops, and no sync issues. So something is happening in the export process. I was following this tutorial that recommends exporting it with Apple ProRes 422 and I tried it with 422 HQ as well. The footage from my main camera is .mov so that is why I was converting it to be the same. 

So, I'm sittin' in front a Mac with High Sierra 10.13.6, using Media Encoder 13.1.5 (CC2019). GPU is a AMD Radeon Pro Vega 56. When I'm rendering a video, neither using GPU acceleration Metal nor GPU acceleration OpenCL seems to actually fire up the GPU. Shouldn't it be like cooking around at about a 100 %?... But the GPU activity window shows her almost idle, being bored to death... what wakes her up though (activity going up to very high) is e. g. opening a YouTube Video and watching it full screen.   So it seems like i can chose GPU acceleration... yet, it also seems like it doesn't actually use it. The only thing google shows me about this topic is people not beeing able to choose GPU acceleration at all, but that's not my problem.    Same problem when exporting from Premiere Pro directly.   Any Ideas?   Title edited by Mod

I have a lot of effects from Rampant Design, which in large part are short mov clips of the effect which had been filmed live on RED cameras. Since going to the latest CC release of PR & AME V14.0, AME is just struggling to render the Rampant mov effects. Sorry to dis Adobe, but man it's always something with these upgrades. Which is typically why I hardly ever work in a recent versions.   I'm guessing this has something to do with the recent dump of support for mov encoding - however, about 30 instances of Rampant mov effects rendered just fine, until the very last one in my hour timeline. I've tried toggling the Enable on the mov effect, then it renders fine. Here's the error, generated by just dragging the mov file into AME and starting a remder to mp4. Any ideas on a work around? These effects are yellow in the tinmeline, so no pre-rendering is available. And the below error, as I mentioned, happended by just dragging the 10 second mov effect into AME, but it also stalls w

Every time I download AME from Adobe CC (where I obviously logged in), AME asks my login and password, but other apps never ask because they are from the same Adobe CC account. It's annoying, but at the same time useless: never, never ever my before uploaded render settings had been downloaded to just installed AME. What's the point in separate login into one app? How to fix this problem with not working render settings synchronisation? PS My computer is iMac 2019, with clean installed system, no trash from my last computer.   Title edited by Mod 

I have been having a frustrating problem where when I load Adobe Media Encoder CC 2018, all thumbnails say "Media Pending" forever. It worked fine yesterday, no updates, but of course now that I have a deadline for CBS/ABC it stops working. I have the PC version. I cannot "Force Quit" like Mac users can. (A Mac user had this same problem and supposedly solved it by 'Force Quit', which Windows doesn't have.)   I have tried clearing the cache, both within the software and manually, and everything else but nothing works. I need certain options only CC 2018 has so I really need to have this working (not to mention I'm paying a monthly fee for this).   Can someone please tell me how to fix this? It won't let me do any encoding in the cue because of the 'Media Pending'. I am tearing my hair out.    titled edited by Mod

Hi. I'm working on  Imac-Pro Mojave 10.14.6. after installing Premier, When I'm trying to Export  (from After Effects) to media encoder that compatible with After Effects 2017 (version 14.2.1.34), I get this Error - 5027::12. How to solve this? 

Hi Everyone, I am trying to convert AVCHD files(*.MTS) into .MOV before editing them in Premiere Pro.However, CC2017,2018, 2019 versions of Media Encoder drop the audio when I do this.I know the audio is there because if I convert the AVCHD files to *.mov files with EditReady I can now seed the audio and edit in Premiere Pro.I am on a Mac with Mojave with OS 10.14.2 which I think should have the DolbyCodec support.Any idea why EditReady can do this but not MediaEncoder?

Why does AME automatically queue up the previous queue and set the items to Ready when launching for the first time? Since I automatically launch AME upon boot, it will render my previous render from the day before as if it doesn't know it finished yesterday. How do I prohibit this from happening?

Hi,   Updated 2019 to 2020 and noticed that any files above the HD frame size, you need to change the video rendering setting under pref/general to Mecury Playback Engine Software Only.   Anyone know why?  On 2019 I left it on the recomeneded option, which is the GPU Acceleraton (metal)option and Files above HD frame size rendered fine.  However in 2020, the recomended option gives it a pinkish haze on files above HD frame size, whether I'm down converting or keeping the frame size as source.   What's the difference between these options under pre/general/rendering ?     Is the new vsn of ME compatible for making HEVC Rec2020 files? without shifting colour? (ACES colour management)   Thanks in advance   [Moderator moved the thread to the correct forum]

Hello to everyone,I have multiple sequences in Premiere (P), and i need to export all theese in Media Encoder (ME), with the same folder path.In ME if i drag one file and set folder, other multiple files dragged take the same folder. Ad it is good...But if i do the same thing from P, export first seq, set folder, then export others sequences, the folder for theese are not the same! but are take by (probably) precedents works. Other thing (or solution) is, i can set in ME, first to export seq from P, a default folder for all exports?I tried this in ME preferences but less results... I hope I was clear in my explanation..  Thk!Massimo

Hi all, I know this topic has been broached many times, but I've pretty much tried everything that I can to try and fix this but nothing seems to work. I'm running Mojave 10.14.6 while using the 2020 (v14.0) Adobe apps. Things I've tried: - uninstall Media Encoder and reinstalling it - uninstalling every Adobe app and then reinstall them with Creative Cloud - uninstall everything (including Creative Cloud) with Adobe Creative Cloud Cleaner Tool Please see the screenshots below. Both my Premiere and Media Encoder are running the same versions and multiple reinstalls just aren't making it work. Everything was fine until I updated my Premiere Pro a few days ago. Thanks for reading and for any assistance provided. Greg     Title edited by Mod

Hi! I very sad with the latest updates of Adobe AE and AME: I make simple video in AE and send it to Encoder, but it unable to encode. It just stop on "Connect to Dynamic Link" and that's all, it freezes. Any ideas how to make it work again?

I had some mp4 videos I had shot on my phone that I wanted to edit in Premiere. For whatever reason I wasn't able to play them back in Premiere (though I could view them on my phone and on my computer in regular media players), so I thought I'd throw them into the Media Encoder to make sure Premiere would be able to play them back. There were 121 of them, so I left it running. When I came back I saw there were some errors with 56 of them. I gave up on editing them, but I thought I'd try again today after I installed a new software update. After reopening the program, I tried adding the 56 files for encoding, but they were in an "unsupported compression type." I couldn't play them back anymore on my computer either. They are all 0kb, and each has a corresponding 6kb xmp file. What can I do to reverse this? How can I get my files back to the way they were? 

Hello Everyone,   I am frustrated with Media Encoder as it consistently crashes my iMac when I am trying to compress a .mov file to H.264 (mp4) for my customer proofing. I tried all the combinations, source at an external drive to internal drive and same for output also but the results are the same.  Any help will be greatly appreciated.  Error are anywhere from SEGFAULT to filesystem issues.. Please advise.. If need to collect logs, I can send it and I need help to resolve this immediately. ThanksSatish

I use the Name Overlay effect on my render preset when sending drafts to clients, normally with a prefix like "Preview Only:" and the Output File Name (Without Extension). However, instead of the actual filename I've selected, it inserts the temporary filename provided by AME and/or Windows during render. Which means, a filename of "Video_Draft" becomes "~$Video_Draft" and that's what's displayed on screen throughout the render. This doesn't look as professional as I'd like. I've tried this on a Mac environment without any hitches, it only seems to happen on Windows. Has anyone run into this before, and are there any workarounds, besides moving my files to another computer to render? Thanks all!

Hi -Our team use Encoder to render videos but we quite often experience error -1609629695One of the error log is like------------------------------------------------------------- Encoding Time: 00:03:2607/28/2017 04:43:50 PM : Encoding Failed------------------------------------------------------------Export ErrorError compiling movie.Render ErrorRender returned error.Writing with exporter: H.264Writing to file: \\?\X:\xxxxx.mp4Writing file type: H264Around timecode: 00:00:05:17 - 00:00:06:00Rendering at offset: 5.680 secondsComponent: H.264 of type ExporterSelector: 9Error code: -1609629695------------------------------------------------------------There are few more points to clarify the issue -1 - The users suspected a network issue caused this problem but IT confirmed there is not any major network / system changes recently.2 - Installed product version 2017.0.2 Release Adobe Media Encoder CC3 - The issue randomly happen with 3 - 4 users on different machines, machine spec are vario

Bonjour, je voudrais savoir comment fusionner deux ou trois fichiers AEP dans adobe media encoder

I posted this is the Premeire Section believing it was Premiere causing the issue. It turns out it is Adobe Media Encoder. Should AME still use the standard temp folder on the root drive???? When ever I render out a project, I get about half way when I am prompted by Windows that the Temp directory is full. I have 50Gb free on it BUT I have set cache and database files for another drive, X: which is an internal SSD. I have pointed ALL adobe products to this location and I assumed it would also use that for AME temp files. Is there a way to change where AME stores the temp files as it renders a project? Any help appreciated. PS. I didn't have this issue with previous versions of Creative Cloud. This has only started when i updated to 2020.

Media Encoder freezes and stops responding when sending any video for encoding. Premiere Pro also hangs behind it. This problem occurs both in recent versions and in previous ones. A complete reinstall did not help. This problem is observed on two computers with Windows 10 x64.What could be the problem? Just yesterday, the video was encoded without problems.   Title edited by Mod

I would like to be able to edit videos in Premiere and download them to an iPhone for use on social media. Since I am using a PC I'm having trouble getting the right export settings to be able to do this. I'm not dead set on MP4, but it seems to be the best option. I understand that the MP4 format has a lot of dials and siwtches within it that have to be tuned in to Apple's compatibility but so far I've only had luck with using a third party transcoder that has Apple presets included.   Thanks in advance!   Title edited by Mod

I had an issue with my video flashing green in Adobe After Effects but talked to customer support/ looked at the forums and got it fixed. When played through AE there is no green flashing. But, now when I convert the file to an mp.4 it flashes green. Not little lines on the screen, I mean the whole video flashes green. This is really frustrating. I have all my drivers up to date and am using the latest versions of the programs. Please help!

HI' I'm trying to downsize a video from (1920 X 1080) to (448 X 252), but alll my typos and logos getting distort. It used to work a year ago.... Someone's having a solution?   Title edited by Mod

Why hasn't Adobe added the ability to add the Source Range to a preset? Having to manually set the Source range for every clip is beyond tedious. This is literally the only thing that keeps using Episode Pro intead of Media Encoder. In Episode I have a clients preset group. Within that group I have different compression settings for each station and I can set the start and end time to remove slates for those stations that don't want them. I would have thought that this would have been added to Media Encoder a long time ago. If I am missing something I would be grateful for the correction. Thanks - Benny

I work in television. We make a lot of mxf/mp4 renders. We noticed renders in Media Encoder crashes (ae 2019/2020) a lot when you close After Effects during the Media Encoder rendering. (When we render same project and dont close AE, everything is fine). Same project in AE 2018 never crash, with or without AE working same time. We try rendering on GPU and CPU same resoluts.