Adobe Media Encoder

With the new update, you still cannot make proxy files in cineform or prores formats for footage above 60fps. In this update there are new names for those proxy presets in Premiere Pro, but Media Encoder does not export them over 60fps. Once again, this is very anoying because I cannot edit videos fluently with 60fps proxy files. There are lots of users complaining about this, why don't you fix this already??? I have to make HEVC proxies which are not good at all for editing. Please guys, consider fixing this, it all worked well with Media Encoder v13.. 

Hi, I was wonder if anyone would be able to help with a small problem I'm having with an animation with a jerky playback once its converted from an .avi to an .mp4 (Sorry if this is a silly question, havent used mediaencoder before) I have a 360 degree character turntable animation that was rendered as 199 frames at 24fps and saved out as jpegs.  I put the files into After effects as an image sequence and exported it as an 8 second .avi file at 24fps.   When I play the high res .avi, the turntable works fine and has a nice smooth motion which loops back to the first frame nicely for a continuous turn.  However the file was 700mb and I needed to convert it to an .mp4 to use on the web.   When I put the .avi version into Mediaencoder and render out a .mp4 version everything looks fine and the turntable works well however on the last second I get a weird jerk in the playback before it loops into the first frame again (if that makes sence).  It didn'

Hi all, thanks in advance for your help. I'm somewhat new to Premiere and Media Encoder and I'm trying to make proxies for drone footage I recently shot. I've never made proxies before, but followed a tutorial to create the preset and ingest files in encoder to use in Premiere.  When I go to use that preset in Premiere to create a proxy of a video file, it will open Media Encoder which gives the following message and closes. "Adobe Media Encoder ErrorAdobe Media Encoder has encoutered an unexpected error and cannot continue." Also if I try to create a proxy again right after Encoder closes, Enoder doesn't open at all - I have to quit Pemiere first and reopen Premiere.  If I try to create the proxy after opening Encoder first, I get the message "Creating Proxy Jobs," but the job is never created in Encoder.  I have the same problem if I use the pre-loaded proxy presets included in Premiere instead of the custom one I created by following the

We recently got a new editing PC in the office which is running the latest version of the Adobe CC Suite (12.1.1 build 10). Almost any video export of any length seems to fail with this error or similar: (encoding straight from premiere will bring up the same error)------------------------------------------------------------ - Encoding Time: 00:00:1606/28/2018 09:26:58 AM : Encoding Failed------------------------------------------------------------Export ErrorError compiling movie.Render ErrorRender returned error.Writing with exporter: H.264Writing to file: \\?\Y:\NLC\path\to\file\video.mp4Writing file type: H264Around timecode: 00:00:01:07Rendering at offset: 0.000 secondsComponent: H.264 of type ExporterSelector: 9Error code: -1609629695The error seems to occur at a different timecode each time, so I don't think it's a specific piece of media. Usually it crashes inside the first minute but sometimes it has made it through most of the video before crashing and sometimes it will manag

Media Encoder 14.0.4 is now available for download from the Creative Cloud desktop app. You may refer to this link to know about the fixed issues in Media Encoder.

Hi,I've been working with ME the whole day and it worked perfectly fine.But from one second to the next it crashes when ever I try to start it manually or via AE.I tried to restart my PC and I tried to reinstall it / delete it completely / removing presets but nothing seems to work.All fixes I could find online are for older versions or didn't work, too.Pleae can anyone help?I really need to continue working! Here's the bug report: <?xml version="1.0"?> <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"> <crashreport serviceVersion="2.7.0" clientVersion="2.7.0" applicationName="Adobe Media Encoder" applicationVersion="14.0.4" build="16" source="Windows-Client" crashType="n/a"> <time year="2020" month="3" day="19" hour="13" minute="10" second="21" timeoffset="60" timezone="Mitteleuropäische Zeit"/> <user guid="11137379-c496-448d-8179-b39d2ba9a4b8"/> <system platform="Windows 10 Pro" osversion="10.0" osbuild="18362" applicationlanguage=

Hello, I'm french, sorry for bad english...I try on my 2 computers to rendre a file from AE to Media Encoder and NOTHING happen...When I did the same thing a few days ago, the file to render, chiced in AE), were instantantly visibled on the queue and I just have to click on the green little arrow to begin the encodage. But now, even if I choose the file in the folders, ot doesn't work at all, no more green little arrow to click... Problem of compatibility between AE new version and Media Encoder ???  Thanks for answer, I have works to do and don't know how to do it with this big problem..!

Hello, I've got an AE file I'm trying to render.  I've exported it to the ME several times, and each time, it encodes just fine for about 2 minutes, and then stops encoding, and then quits like it's done.  What's going on?

I developed a 4 minute video animation with sound in AE, exported it and process it in ME, and get a 0 length video of only the very first screen of the composition. I have tried mp4, mp3, png, and wmv formats. Ideas?

All of my encoding jobs were failing...well, not really failing, just getting stuck and not progressing. Then I started getting Black Screens Of Death, so I checked the Event Viewer and found this little nugget (there are several more): Log Name: SystemSource: Microsoft-Windows-Resource-Exhaustion-DetectorDate: 3/16/2020 9:07:49 PMEvent ID: 2004Task Category: Resource Exhaustion Diagnosis EventsLevel: WarningKeywords: Events related to exhaustion of system commit limit (virtual memory).User: SYSTEMComputer: Description:Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: PProHeadless.exe (22592) consumed 34878300160 bytes, PProHeadless.exe (25744) consumed 1500815360 bytes, and msedge.exe (9208) consumed 479195136 bytes.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><System><Provider Name="Microsoft-Windows-Resource-Exhaustion-Detector" Guid="{9988748e-c2e8-4054-8

Our system has been full-on freezing (everything, including mouse/keyboard input, locks up) when using Media Encoder. It happens on different projects and freezing at different points in the render.System Specs as follows:iMac ProHigh Sierra 10.13.63.0GHz 10-core Intel Xeon W processor, Turbo Boost up to 4.5GHz64GB 2666MHz DDR4 ECC memory4TB SSDRadeon Pro Vega 64 with 16GB of HBM2 memoryAdobe Premiere Pro Version 12.1.2Media Encoder Version 12.1.2Part of the Error Log:Process:               PProHeadless [897]Path:                  /Applications/Adobe Premiere Pro CC 2018/Adobe Premiere Pro CC 2018.app/Contents/PProHeadless.app/Contents/MacOS/PProHeadlessIdentifier:            com.adobe.PProHeadless.frameworkVersion:          &nbsp

I have tried exporting a video multiple times in premiere pro, and the estimated time is :_:_:. Nothing is happening at all except that the time is elapsing. What do i do?It's been five minutes, and it's at 0%. It's never been like this. What do i do?

I am not sure what is going on here. I built this animation at 1920x255 with square pixels. However, when I go to render it with media encoder it adjusts it to 1920x254 and creates a thin black line on each side of the video clip. I have it set to match the source file. I can adjust the height to 255 and it just goes right back to 254. Any help would be greatly appreciated.  

Hi There,  I am trying to export a simple animation I've made in After Effects. When exporting in H.264 its absolutely fine: However, when exporting in Animated Gif format, there is distorted pixels on the left: The distortion does not show up when chosing format, only when it has been completely rendered out. I need these in Gif format, does anyone know how I can fix this please? Any help would be amazing.  Thanks, Abi 

AME is working fine except for a project with a multicam sequence.I removed all the markers as reccomended on this article but it didn't fixed.https://community.adobe.com/t5/premiere-pro/faq-how-to-solve-encoding-export-stuck-at-0-with-premiere-pro-adobe-media-encoder-14-0-1/td-p/10875118?page=1 I also tried to make a new clean installation of Media Encoder v14.0.1 removing all the preset without success.Desperately need for help because had to make about 500 export from this project.How can i post some error logs eventually?

Possibile che nonostante tutta la suite sia settata in inglese, Media Encoder sia in italiano?!?!?!?

Hi, I have been using AME since 2016 to encode work projects across the network using watch folders. This creates DVD ready content as well as MP4 renders. This worked solidly untouched from 2016 until the middle of last year when suddenly it became very unstable. We mainly use 2017 (due to Dolby Codecs) & 2018 but when we tried to transfer across to 2019 & 2020 the same issue occurred.There was a very brief window in January following an adobe update where it seemed to become stable again but a windows update that followed put it back into being unstable. The scenario would be that it would be encoding through a queue and then at the point of clicking on the encoder to bring it into focus, this would cause the program to freeze and crash. Restarting the encoder would reimport the queue and then continue as usual but recently this is getting worse and worse to the point where we no try to no longer touch the system whilst it is encoding. This is a business critical sy

Hi there, I'm exporting a graphic from After Effects (only has two colors) lossless.I then bring it into Media Encoder and try to export with h.264 match source - high bitrate.The background color comes out one hex code off.  It can render 556455 or 556453 but not what my client wants 556454.I'm assuming this is because h.264 only has a certain amount of color space to work in.But I just want to make sure i'm not missing something before I tell my client it's not possible. This is a large resolution background video that will play on a webpage.  Thanks for any advice  

To all, I need to convert an Animate animation to an 1280x720 video with a bitrate of 8mbps. It will be used in Limelight. Every time I export to media encoder, no matter the setting I choose the bitrate is not 8mbps. I may be stupid and not understanding. If I use the Adobe Stock HD with audio (20mbps), when published this is the file info I see: data rate at 966kbps and total bitrate of 1283kbps. I need it to be 8000kbs. What am I doing wrong?thanksDawn 

I have the same problem on two different computers. One is macOS 10.13.6 and the other is Windows 10 1909. I have intermittant success importing a comp into AME but when I am successful, AME will hang when I attempt to adjust the render settings or initiate a render. It typically locks up when "Reading XMP" - the rest of the time the comps never show up in AME and AME becomes unresponsive. I have tried all of the following recomendations found in this forum:Created a new userCleared preferences & cacheRenamed the "dynamiclinkmediaserver" folder to "dynamiclinkmediaserver_old"Checked that all languages are identicalImported AE comp into Premiere and then went back and tried AE/AMESent a comp to render inside AE, then queued it over to AME from inside the AE render windowForced quit the AdobeIPCBroker processQueued a comp to render out to AME and cmd+tab back and forth between AE/AMERebuilt the project from scratchDeleted all media markersLogged out of my acount from inside AE t

Since update to OS Catalina 10.15.3  Media Encoder doesn't open up. I tried uninstall, re-install, re-boot.Also tried to go back in versions but still "Adobe Media Encoder has encountered an unexpected error and cannot continue" I don't know what else to try. 

Hey there,lately I wanted to encode some proxies for an editing project, but I won't work. After a little bit of research, I found out, that Media Encoder won't schedule any files. I tried drag and drop into the ME window, load source etc. I tried different mp4 and mov that all play back on both Movies & TV and VLC. I uninstalled Blackmagic's Davinci Resolve and tried to reinstall ME and Premiere Pro several times. I even tried ME v 14.0.1, but it won't work either. There's always this error message and I don't know what to do.I use ME v 14.0.3 and the same Premiere version.I'm on Windows 10 x64If you need any further information please let me know.Thanks in advance,Maurice 

Dear Adobe CommunityI wanted to ask what this Error Code could mean: -1609629695 I can't find any Solution on the Internet and I am very confused Can someone help me?I also packed the entire Error code in as .txt (original from Media Encoder)I am sorry for the file language, I am German and I had to transate the file with a translator (deepl) I hope you guys can understand this... Thanks in advance TRG

Hi guys, I need to reduce the size of a video and keep the alpha channel on, anyone could help me?  The file is now 202mb but I need it 5mb. The video was created on After Effects and I'm using Media Encoder to export.   Thank you! 

Hi, I've needed to use AME to export a sequence and recently updated Premiere and AME to 14.0.3, the latest build. When I click "Queue" in the export screen, it says that AME isn't installed, but it is and their build number is the same.  I did recently re-install Creative Cloud's app since it disappeared from my computer but I was able to get everything updated yet am still running into this. Anyone encounter this? I've seen similar requests but nothing that's really clicked