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Hello Just updated my OS to Ventura 13.0... and what a surprise that you can't even launch Media Encoder... I tried uninstall and re-install: same failure. Thankfully Premiere is still working! But still, a pretty let down! Adobe, please fix this ASAP! [Subject edited by moderator to clarify issue]
I've got a situation where I have hundreds of assets that get split up into lots of different resolutions for delivery for an interactive thing. I also need to provide proxies at 1/10 reoslution. Is there a way for me to set AME to scale by percentage rather than pixels? This would allow me to dump files in as a batch rather than creating proxy presets for every resolution type. For example, 3 my Final Renders are:3840x2502160x2501920x250 My "proxy" renders are 10% the scale:384x25216x25192x25 Normally, I'd use something like FFMPEG to do this, but the delivery codec is NotchLC and is not supported. Ideally, I drop my final renders into a preset and it will export proxies that are proprotionally scaled at 10% based on their relative resolution(s). Any ideas?
I know this is an issue for many users. However the only "fix" I saw was about a firewall issue on Windows machines. Running AE 24.1.0 and AME 24.1.0 on a M2 mac, I am unable to send compositions to AME. It simply does nothing except open AME. Has anyone experienced this, and if so, found a fix for it? Thank you!
I am trying to export a video, (either in Premiere pro 24 or Media encoder 24, cropping the top and bottom of the video to lose the black crop from the top and bottom of frame. There used to be a legacy custom crop facility in Media manager but it has been rempoved. I've trawled the net trying to find the answer...no joy. HELP
Most recent Media Encoder AI will not load. Sometimes it takes 5 or 6 tries before it will load. Each time I receive "The program is not responding". I have uninstalled and reinstalled and still, the problem exists. I have uninstalled ME AI and reverted to the non-AI version and still, "The program is not responding". Watching it load it stops on various commands so I can not pinpoint the specific instruction. When I can get it to run the Dynamic Link function seems to take forever and sometimes the program will freeze. I have the latest Windows 10 update (12/12/2023). I am running 32GB RAM on a 1TB M.2 drive. Intel Core i9-9900K CPU @ 3.60GHz. Internet connection CAT6 1GB fiber Internet. My graphics card is an MSI RTX 3060 Ventus 3X 12GB OC. This has been happening fairly regularly since Windows 10 update in late November or early December 2023. Is anyone else experiencing this challenge? Premier, Audition, & Photoshop (all AI versions) run without a problem.
I was rendering Animated Gifs without any issues, and then all of a sudden they are rendering twice when using Media Encoder. I was first redering from Premiere and my first version of the gif came out fine. I made some small edits on the timeline and then rendered again. Now for some reason when it renders, the Gif has the video twice. I checked the timeline and the output settings in Media Encoder, but I can't see any settings i may have accidently changed. As a test, I went to After Effects and created a simple 10 second comp with text moving around. When I rendered to an Animated Gif again, I still get the same issue. So this tells me that it is somthing to do with Media Encoder. All of my Adobe Apps are updated to 2023 latests. Are there any settings i am missing that is causing this? The attached files were my work-in-progress renders I made:Ships v01.gif: Is the first WIP test I did and rendered fineShips v02.gif: Is what is happening now (I edited the video a bit
I haven't seen this pop up, but it would be extremely helpful to be able to shift or control click the downward pointing arrow and have it close or collapse all of the open windows. Currently, I have to close them one at a time, and when batch exporting many files, its a total mess and takes some time to close everything. I've been looking for this simple, yet really important update for years. I keep thinking its such a no-brainer that it would have been implemented by now. Also, the ability to create a second que would help keep things organized nicely. Currently your compeditor EditReady has the ability to add additional windows/ques and its incredible. Thank you.Dan
When converting a mp4 file to a mpeg2-dvd file for playing on a dvd player using Media Encoder, the dvd player would not recognize any playable material on the disc. Apparently Adobe no longer supports the ability to burn a dvd that is playable on a dvd player that connects to a tv. For a company marketing and selling video editing software, I think they should offer the ability to make a video playable on a dvd player.
Frequently we are finding that Media Encoder is unable to encode when the source video is MXF. It never progresses from a ‘Ready’ status. Steps to Reproduce:Create a new project in Premiere with the MXF loadedFile -> Export -> Send to Media EncoderGo to MEStart QueueStart button becomes a ‘Pause’ buttonThe job stays in a ‘Ready’ status and does not encode (screenshot attached) Tested using Premiere 23.6 & 24.0 and ME 23.6 & 24.0.2 on a VM with spec:Windows OS 11NVIDIA Tesla T4 16GB Graphics Card28GB RAMAMD EPYC 7V12 4-core 2.65ghz CPU(also on laptop with much reduced spec) The test was to encode as H.264 mp4 format, preset - match source. Changing encode options / presets doesn’t seem to have any effect. I've attached the media info for an mxf file that we used to replicate. We found various community posts with a similar sounding problem but none of the fixes worked.
Media Encoder hangs when encoding ProRes LT that has been sent to it from Premiere. I've never had a problem before I got the Studio Ultra. My previous system was a 2017 iMac. It'll encode for a few minutes then stop and the "remaining time" indicator ticks up into the hours. ME doesn't freeze, it just hangs up. Mac StudioM2 Ultra64GB
Hi guys, I am currently trying to write a script in vscode using the ExtendScript extension. I have successfully connected to AME, confirmed by sending through an alert. Every time I try to run the sample code from this guide: https://ame-scripting.docsforadobe.dev/guide/index.html I am getting an error in my code , see the picture attached. I am posting here hoping someone can push me in the right direction.AME Version 22.1.1 (Build 25)Windows 11 22H2
Whenever I batch export sequences from Premiere through Media Encoder, the defeault source range is always "custom". It doesn't matter how many times I manually change it to "entire sequence". There are no selections on my timeline, nothing is highlighted, I have zero in/out points. Is there a way to set the default source range to "entire sequence" or am I going to be stuck doing this manually forever?
For YEARS now I've been stifled by Adobe products with endless bugs. This is a bug that just will not go away. How is it this same problem keeps happening and Adobe hasn't fixed it yet despite being the most overpriced software of it's kind is mind blowing to me. Please let me know when there is a class action lawsuit against adobe for wasting so many valuable hours of my life with their bugs. Adobe will not consistently hold onto fonts and they end up disappearing causing the replacement font to be outside the containing folder and only partly displayed. I have reported this before and noticed others report this and adobe says we're aware and working on it and still years later this keeps randomly happening. Clearly this is devestating to a smooth workflow and extremely frustrating. You don't expect people to keep putting up with this abuse do you, paying outrageous amounts for something chronically broken and frustrating? Please stop wasting our money on whatever you're doing that is
Hi, I experience a slow exporting or rendering in Adobe Media Encoder after i update it to 2023.when i render the After effects project to Media Encoder it takes hours or more to be done,but when i render it in After effects it only takes minutes.I didn't experience this kind of issue in version 2021 of Adobe Media Encoder.
Over 5min in to rendering a 11min clip in 1080 and not even 10% of the way through... EXTREMELY slow renderring. Both AME & in Premiere using the latest versions.... (unable to share files unfortunately)
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Hi guys, i use after effects cc 2021 but recently i accidentally unstalled my media encoder cc 2021. So i tried to look up on my creative cloud the same version and i couldn't find it, now i cant render my videos with media encoder because the (2023,2022) versions don't work How can i solve this? Thanks.
I am running Mac Pro 2019 Ventura 13.5.2Premiere Pro 24.0.3 (Build 2)Media Encoder 24.0.3 (Build 2) So we have the same versions running. That answers that question When I send a sequence to export to ME it no longer encodes but it says it's Encoding. When I go to "stop" it tells me that it is Encoding do I want to strop it? In the very recent past like before it updated version I was able to encode multiple sequences.I have no problem encoding a single sequence from within Premiere Pro itself. Often what ME does is says it's conecting to "Dynamic Link" "This may take a few minutes"But it never really connects. I attach a screen grab. I get no encode preview, although show preview is checked in settings.Just an update, I also have ME 24.2 Beta installed and it works fine. All was fine a version ago.....Thank you,Greg
Another problem in this long list of Media Encoder Issues.I have been trying for hours to render a Premiere Pro project which has multiple After FX dynamic links (intro, lower thirds, outtro etc.). I'm on Windows 11, Dell XPS 8940, Intel i9-10900 3.70 GHz, latest version of all apps, NVidia GForce RTX 2060 graphics, fast SSD drives and 32 Gb of RAM.The sequence won't render from AME (or direct from PP for that matter) and stops on the first frame (as far as I can tell) after the openning After FX intro.I tried everything - Playback engine settings in all types, replacing video files, updating drivers, uninstalling and reinstalling the software, clearinbg caches, swapping drives, removing effects, rendering to a different drives, disabling parallel encoding and I even sang a Christmas song to Adobe Premiere in 5 different languages.All to no avail UNTIL...I pre-rendered the After FX intro to a QuickTime file (it has to have an alpha channel at the end) and boom, it worked.So on the hand
All apps are all updated 2020 versions.All apps are installed in the same folder.Premiere Pro CC 2020 will not queue media to AME through File -> Export -> Media -> QueueAfter Effects CC 2020 will not connect with AME when rendering through AMEPP and AE also cannot communicate when I replace media with AE composition. Possible cause of problem:Deleted creative cloud apps folders from C drive then moved default installation to my other drive. All apps installed fine and are all working except for dynamic link. I have tried the following:Uninstalled all apps again - Did not workUninstalled AME then reinstalled - Did not work Temporary workaround:In AME I did:File -> Add Premiere Pro Sequence/AE Composition and AME successfully added them to the queue. Thoughts? Should I do a clean installation of the entire creative cloud app? How do I do that?
When I export through Media Encoder there is audio in the preview. Audio is checked on for the export as well. However, when I export the project it renders the .mp4 with no audio. This is happening on two different workstations on two different accounts. It seems this issue arose after the new update in Adobe's software.
My System:Windows 11i9 13900K (24 core)128 Gigs of RAM (4000+ hz)EVGA FTW 3090 (24 Gig VRAM)M.2 across the board (working/rendering on separate drives)My Issue:I'm rendering a high-settings video (60 VRB, 2 pass at 4K). Yes, this is a lot, but my machine should handle it. Yet, while rendering on software only, my machine is using only 15 to 20 percent CPU and no GPU. When I switch to GPU acceleration, I'm still using roughly 15 eprcent CPU, but only 10 to 15 percent GPU.What's wrong here, and how do I fix it?Thank you so much.
I run AME and Premier Pro on two computers; an iMac Pro and Mac Pro. Recently, I discovered that AME on the iMac Pro has a problem. I first noticed that it is misinterpreting a preset I have been using for years. The preset is for Standard Definition NTSC 720x486 with 8 pixels cropped from the left and right and 3 from the top and bottom. When I open it in AME on the iMac Pro it shows 8 pixels cropped from the left but 0 from the right and 3 from the top and 0 from the bottom. The same problem is present with the iMac Pro with AME 2018, 2019, and 2021. The problem is not present on the Mac Pro. I exported the preset from AME on the Mac Pro and imported into AME on the iMac Pro but the issue is still present. Furthermore, when I manually edit the AME settings on the iMac Pro and add the crops to the right and bottom and press OK, when I reopen the edit preset dialogue the right and bottom crops are gone. I tried to attach the p
I would like to Save/Export my Media Encoder custom workspace to an external file so that in the case of a catastrophic crash, I can restore/import the custom workspace and be back up and running faster.Is this possible?
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