@ClaudioCoppari Yes, frustrating issue this isn't it. I came across it on behalf of a client as much as 3 years ago and it's still happening. Evpers say it's an Adobe thing not an Apple thing. However, your example of taking a file in sRGB and softproofing to sRGB isn't something one needs to do often - or at all really. Generally, softproofing is for print work, but, like you, I occasionally want to proof say Adobe RGB to sRGB - or to a display colour space so I can invoke Photoshop's gamut warning -to show me areas where there is info in the file, but the display cannot show - Because perhaps the play is hiding detail in those out of gamut areas.    Can you please tell us in what circumstances you actually need to take a file in sRGB and softproofing to sRGB?    I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Conrad_C very well put Neil B ... View more

@eugene525 would it be feasible to open image file from Bridge, where you'd have a preview?   I hope this helps neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts. ... View more

@ali_4619  Where possaible, I would not be resizing a JPEG but a TIFF then after resizing save as JPEG Why? A few notes on Jpeg: Jpeg files have compression applied, changing resolution or cropping and re-saving enhances the compression artifacts - this means that Jpeg is only really suitable for final file delivery/transfer - with the Jpeg created only once size and resolution (and any sharpening) have been completed.    So, Jpeg is far from ideal for editing and not OK for archiving or for any file that may need to be resaved, resized or cropped down the line.   Jpeg is the worst possible format if you want to keep high quality - you should always archive a copy of your original, ideally with any adjustment layers intact - if you work with layers. Jpeg compression (at any setting*) really is "lossy”, irreversible, and cumulative, so Jpegs should ONLY be used only for final delivery and only created from the original file format AFTER resizing & cropping to the FINAL size and crop. To explain: any edits to size or crop, or even just re-saving a Jpeg file means further compression, potentially that’s very damaging. The JPEG compression damage is not always immediately apparent, which is perhaps why it's still widely used - however, that compression will soon cause issues if you do further work and save again. That’s when you’ll see a Jpeg with some real issues.   *don’t imagine that selecting maximum quality for your Jpeg is preserving the original data, it’s still compressing a lot which discards information. SO, don’t reuse Jpegs if any resizing or resaving is needed. Always go back to the PSD/ Tiff originals, Jpegs are essentially a 'use once and trash' file type.   I hope this helps   I hope this helps neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts. ... View more

  after answering, you got me thinking whether I was right - I was - here's some advice I found u sing google: https://www.pcgprint.com/en/blog-file-white-ink-printing/   I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts     I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Miss_Val22 this MIGHT help (recent cellphones are pretty close to each other, to that may. not be your issue) Windows display profile, display profile issues on Windows   Here's something to try It'll only take a few minutes and is good troubleshooting.   At least once a week on this forum we read about this, or very similar issues of appearance differing between colour managed applications. Of course you must not expect accurate colour with programs such as early versions of Windows "Photos”*, because in those early versions colour management is not implemented, so, such programs are incapable of providing accurate image display. *Windows "Photos” does do colour management now and has for a while, but beware early versions and other apps that are non colour management compliant.   Unfortunately, with Microsoft hardware: Windows updates, Graphics Card updates and Display manufacturers have a frustratingly growing reputation for automatically installing useless (corrupted) monitor display profiles. I CAN happen with Macs but with far less likelihood, it seems.]   The issue can affect different application programs in different ways, some not at all, some very badly.   The poor monitor display profile issue is hidden by some applications, specifically those that do not use colour management, such as Microsoft Windows "Photos".   Photoshop is correct, it’s the industry standard for viewing images, in my experience it's revealing an issue with the Monitor Display profile rather than causing it. Whatever you do, don't ignore it. As the issue isn’t caused by Photoshop, please don’t change your Photoshop ‘color settings’ to try fix it.   To find out if the monitor display profile is the issue, I recommend you to try temporarily setting the monitor profile for your own monitor display under “Device” in your Windows ‘color management’ control panel to “sRGB IEC61966-2.1”. (If you have a wide gamut monitor display (check the spec online) it’s better to try ‘AdobeRGB1998” here instead as it more closely approximates the display characteristics).   Click ‘Start’, type color in the search box, then click Color Management.   [or Press the Windows key + R, type colorcpl in the box and press Enter]   In the Devices tab, ensure that your monitor is selected in the Device field.     You can click to ADD to add “sRGB IEC61966-2.1” (or AdobeRGB1998) if not already listed there. Again - IF you have a wide gamut display I suggest trying “AdobeRGB1998”   Once it’s selected, be sure to check “Use my settings for this device” up top. And click on “set as Default Profile - bottom right   Screenshot of Color Management Control Panel   Quit and relaunch Photoshop after the control panel change, to ensure the new settings are applied.   Depending on the characteristics of your monitor display and your requirements, using sRGB or Adobe RGB here may be good enough - but no display perfectly matches either, so a custom calibration is a superior approach.   If this change to the Monitor Display profile temporarily fixes the appearance issue, it is recommended that you should now calibrate and profile the monitor properly using a calibration sensor like the i1display pro, which will create and install its own custom monitor profile. The software should install its profile correctly so there should be no need to manually set the control panel once you are doing this right.   I hope this helps neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts. ... View more

@ametallichick22 are you looking for Canon Printer profiles? Generally those are installed along with the printer manufacturer's printer driver software, which (in this case) you'd download from  Canon's website. That's a proper photo printer Canon should install the profioles in that process.    Once installed, the printer profiles  are normally viewable in Photoshop. Did you download and install the Canon printer driver? Or maybe you're on a mac using the Apple "AirPrint" drivers?   I suggest you search your system and try find the Canon paper profiles for your machine this should help you know where to look.   Please give more about your setup info and we'll try assist (mac or windows etc)   I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

JKA@4153 Its been an age, but a. replyu popped up and I wanted to mention that creating this kind of 'faux CMYK profile' in Photoshop is not a good idea at all, you ideally need to work with a vendor who uses proper ICC CMYK profiles to characterise the printing process. The "custom CMYK" process you'd have to use is a holdover from Photoshop v4 back in the late 1990's as far as I know.    Long Long ago digitaldog (Andrew Rodney) wrote:  "So this Custom CMYK mode - - -  - - don't use it, its buggy, the ink models are ancient and the SWOP definitions there have no basis in reality on the U.S. Web Coated (SWOP) v2 profile which is based on TR001 SWOP.  This is usually the lame recommendations of shops that don't have a clue about using modern ICC color management to define a print process. Beware. You need an ICC profile that defines either the press or better, contract proofing device used for the job."     I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@orangecolastar please go here and download the Adobe RGB testimage: https://www.colourmanagement.net/downloads_listing/ open it in Photoshop   Now open this link on your iPhone  https://tinyurl.com/mobiletestimage-jpg are they close in appearance ?   I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Nikki_kidsart Your screeenshot looks like Apple's default printer driver - not Epson's driver - please read on:   Epson / Mac: Add printer, AirPrint issue, here are some notes about Apple’s built in (default) Gimp Print / Gutenprint based printer drivers. Best avoided.  It can print quite differently from the manufacturer's own driver software.    Does the print driver look different? some options have changed? Are media names the same as previous drivers you've used, e.g.. is 'Premium Luster Photo Paper' mentioned or are the media types just simplified names like matte or gloss?    You'll be aware, I'm sure, that the selected media name in the driver must match the selection made when printing ICC profiling patches, (so the ICC profile and media type selection are linked) . BUT is the media name selected previously actually there in the list? IF the media names listed differ (and have been simplified) then you are perhaps inadvertently using Apple’s default Gimp/ Gutenprint driver rather than Epson’s own. It's not just a matter of installing Epson driver software, you have to select it too. I do know it's very important to use Epson's own driver software. I tripped over this myself on a client site, the driver looked different and I put it down to an OSX update imposed style - took a while to work that one out.   Here's an example of what I'd expect to see in an Epson driver for media name options:     Can you access print settings in an application other than Photoshop, try Preview? If not, a thorough purge may be in order, perhaps install drivers (downloaded from Epson) again:    1. Delete all instances of Epson printers from  System Settings (or System Preferences depending on Mac OS version) / Printers & Scanners -or- System Preferences>Print & Fax, whichever you have. 2. Then go to /Library/Printers and trash the whole Epson folder. 3. Delete the Epson LFP Remote Panel (IF you are using that utility). 4. Then go to Epson online and download the printer drivers yourself. Do not let the Mac install the printer driver for you.   There’s one more tripwire - in System Settings (or System Preferences depending on Mac OS version) / Printers  - - - , when adding the connected printer [i.e. click the padlock, enter your password and click the “+” button]   - watch out for the “Use" selection - I recommend you do not select "Airprint" there under "use", but, rather, manually set "use” to the printer name, which will then call on the manufacturer’s own software rather than the default Apple driver (that’s based on Gimp Print / Gutenprint, which misses out some printing options such as specific manufacturers media names).    I hope this helps neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.       ... View more

@maria luciaz45607176 "I did it!!!!! I'm so excited, I finally did it.  So for anyone if anyone ever goes through this same issue, it turns out, the correct location to put the color profile is actually: - /Library/Application Support/Adobe/Color/Profiles/Recommended"   if you want a profile to appear near the top of the list in Adobethen recommended is the right folder, however any profile from - /Library/Application Support/Adobe/Color/Profiles should also appear in Adobe application lists  there are other locations too, please see where are my profiles   I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Bob Ulius maybe your quest should be to get this info out of Microsoft and pass it on here so we'll all know what they had in mind?    I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Shawna25813903azbe AFAIK, you'll need a postcript compatible printer and the driver will come with it. But I'm not sure that will give you want you want? (i.e. it will give a 4 colour print)    You can just view the 4 individual channels of CMYK in Photoshop to assess them, please explain why you want to do this and maybe we can help more.   Are you wanting to print the C, M, Y and K channels separately? 4 individual prints?  I'd imagine you could just isolate the CMYK channels and print them individually on any printer, no matter the driver.    Be aware also that it's vital to use the correct CMYK ICC profile when separating RGB to CMYK - that is the profile that actually describes the device and media to be used for printing the job.    I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts  ... View more

@Julian227 The right way to obtain an accurate monitor profile is to use an onscreen sensor and software to make a calibration and profile for your own system. There are various options from Calibrite for this.    I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@photographer_0273  As @D Fosse wrote you need to be sure to embed the ICC profile in the document (the image) when saving from Photoshop. That way other applications know the provenance of the colour, the ICC profile gives the RGB numbers a reference to visual appearance. Without an ICC profile, the receiving application (if it uses ICC profiles) has to guess what profile to use.  More about ICC profiles here.   I hope embedding the profile will solve your problem, please let us know.   I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@JGiunta I too think sending sRGB will likely be safest. If you send them sRGB they can then convert it to the correct CMYK for the print process to be used. That's the ideal. I would take a representative test image and do a test. Here's mine: please go here and download the Adobe RGB testimage: https://www.colourmanagement.net/downloads_listing/ Take the RGB image and convert to sRGB then send to the vendor. Do skintones look natural etc.   I wonder if you can trust your own display screen when it comes to assessing a print. Ideally it should be calibrated and profiled using an on-screen sensor.    Online soft proof from a company that may not have implemented soft proofing properly could be misleading. You mention that you've tested CMYK in Photoshop, you didn't mention which CMYK (they are totally device and media specific). Of course you'll need to use the correct media profile from the vendor to make the Photoshop conversion / soft proofing test representative    I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Alex-print you’ve had some great tips from @davescm - I'll add that it's important to check the incoming file has an embedded ICC colour profile, the image colour space makes a lot of difference to its appearance.  Do you get a warning [about a missing ICC profile] when opening the file? Please post (inline) a screenshot of JUST your Photoshop Color Settings control panel.    I see in the screenshot you posted that did not check to embed the ICC profile, that is important.  The RIP should read the document ICC profile and convert to the printer's ICC profile.    Let's get started by knowing more about the incoming image file - post the screenshot I asked for above You can learn more about ICC profiles here.     I hope this helps neil barstow - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colour management online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@D Fosse "That's not the profile. That's the calibration tables stored in the profile for convenient loading." that’s correct and very helpful, I'm pleased you pointed it out - but, as far as the majority of users are concerned the fact that the ICC display profile generally contains and loads the device characterisation AND the calibration, make the calibration LUT a part of the ICC profile.   For completeness, though, I have edited my earlier reply to add hardware calibration info and explain the differences.    For sure, the calibration and profiling process produces two separate items working together. First: the software calibrates to adjust the display appearance Second: the calibrated display output is then measured for characterisation (of the calibrated display) resulting in an ICC profile. Third: other than in HW calibration scenarios, switching the ICC profile loads a calibration LUT to the computer's video card and loads the characterisation part of the profile too.  We are kinda splitting semantic hairs here, because the term "ICC Profile" in the majority of cases, includes the calibration LUT and applies it.   @D Fosse  "In order to understand how this works, its essential to understand that profile and calibration are two different things serving two different purposes. Mixing the two up is the most common misconception in all of color management, and is responsible for a lot of confusion." I certainly agree with that.     neilB ... View more

@Vibrant_brain1282 Which image viewers are you using to view? Many do not have colour management  and thus show colour inaccurately.   I hope this helps neil barstow - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colour management online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts  ... View more

@PulpStudio would you like to post here just what it was that fixed the issue for you, please? It helps others with similar issues.   I hope this helps neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.   ... View more

@lucien58 is it just poossiblke that you're not using the actual Epson driver, installing the SW is one thing, activating it has a tripwire: Epson / Mac: Add printer, AirPrint issue, here are some notes about Apple’s built in (default) Gimp Print / Gutenprint based printer drivers. Best avoided.  It can print quite differently from the manufacturer's own driver software.    Does the print driver look different? some options have changed? Are media names the same as previous drivers you've used, e.g.. is 'Premium Luster Photo Paper' mentioned or are the media types just simplified names like matte or gloss?    You'll be aware, I'm sure, that the selected media name in the driver must match the selection made when printing ICC profiling patches, (so the ICC profile and media type selection are linked) . BUT is the media name selected previously actually there in the list? IF the media names listed differ (and have been simplified) then you are perhaps inadvertently using Apple’s default Gimp/ Gutenprint driver rather than Epson’s own. It's not just a matter of installing Epson driver software, you have to select it too. I do know it's very important to use Epson's own driver software. I tripped over this myself on a client site, the driver looked different and I put it down to an OSX update imposed style - took a while to work that one out.   Here's an example of what I'd expect to see in an Epson driver for media name options:   Can you access print settings in an application other than Photoshop, try Preview? If not, a thorough purge may be in order, perhaps install drivers (downloaded from Epson) again:    1. Delete all instances of Epson printers from  System Settings (or System Preferences depending on Mac OS version) / Printers & Scanners -or- System Preferences>Print & Fax, whichever you have. 2. Then go to /Library/Printers and trash the whole Epson folder. 3. Delete the Epson LFP Remote Panel (IF you are using that utility). 4. Then go to Epson online and download the printer drivers yourself. Do not let the Mac install the printer driver for you.   There’s one more tripwire - in System Settings (or System Preferences depending on Mac OS version) / Printers  - - - , when adding the connected printer [i.e. click the padlock, enter your password and click the “+” button]     - watch out for the “Use" selection - I recommend you do not select "Airprint" there under "use", but, rather, manually set "use” to the printer name, which will then call on the manufacturer’s own software rather than the default Apple driver (that’s based on Gimp Print / Gutenprint, which misses out some printing options such as specific manufacturers media names).    I hope this helps neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.   ... View more

@MarkDS Thanks, I think the same applies to Canon - the "apple" print driver will miss necessary features. I should have made that clear - will edit my earlier post   I hope this helps neil barstow - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colour management online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Jojo_jojauz Are you sure you are using the actual printer driver SW not the MacOS default? Noite: As far as I know -  the same issue applies to Canon printer software - the "apple" print driver will miss necessary features - so if it's a canon please see this as an example of how to proceed. Rather than an actual step by step.    Epson / Mac: Add printer, AirPrint issue, here are some notes about Apple’s built in (default) Gimp Print / Gutenprint based printer drivers. Best avoided.  It can print quite differently from the manufacturer's own driver software.    Does the print driver look different? some options have changed? Are media names the same as previous drivers you've used, e.g.. is 'Premium Luster Photo Paper' mentioned or are the media types just simplified names like matte or gloss?    You'll be aware, I'm sure, that the selected media name in the driver must match the selection made when printing ICC profiling patches, (so the ICC profile and media type selection are linked) . BUT is the media name selected previously actually there in the list? IF the media names listed differ (and have been simplified) then you are perhaps inadvertently using Apple’s default Gimp/ Gutenprint driver rather than Epson’s own. It's not just a matter of installing Epson driver software, you have to select it too. I do know it's very important to use Epson's own driver software. I tripped over this myself on a client site, the driver looked different and I put it down to an OSX update imposed style - took a while to work that one out.   Here's an example of what I'd expect to see in an Epson driver for media name options:   Can you access print settings in an application other than Photoshop, try Preview? If not, a thorough purge may be in order, perhaps install drivers (downloaded from Epson) again:    1. Delete all instances of Epson printers from  System Settings (or System Preferences depending on Mac OS version) / Printers & Scanners -or- System Preferences>Print & Fax, whichever you have. 2. Then go to /Library/Printers and trash the whole Epson folder. 3. Delete the Epson LFP Remote Panel (IF you are using that utility). 4. Then go to Epson online and download the printer drivers yourself Do not let the Mac install the printer driver for you.   There’s one more tripwire - in System Settings (or System Preferences depending on Mac OS version) / Printers  - - - , when adding the connected printer [i.e. click the padlock, enter your password and click the “+” button]     - watch out for the “Use" selection - I recommend you do not select "Airprint" there under "use", but, rather, manually set "use” to the printer name, which will then call on the manufacturer’s own software rather than the default Apple driver (that’s based on Gimp Print / Gutenprint, which misses out some printing options such as specific manufacturers media names).    I hope this helps neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts. ... View more

@Ged_Traynor "If you scroll down to the download section as per my screenshot above and click on download you will be redirected to this link"  yes I see now, what a shame, I guess Jim the pro design tools guy should remove those pages now. . I got the impression earlier that he was previously hosting actual installer downloads - not just going to an Adobe source. Maybe that’s what's changed.   appreciate your patience  looks like there's no way to get early installers now then. so many users will be stuck as in many cases OS SW cant be updated on older hardware.    neil barstow - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right'     ... View more

@Ged_Traynor AHA, I think I get you now, I'd. not actually tried to download the installer myself - so the Protools links are no longer useful, that’s a shame   neilB ... View more

@Ged_Traynor  All the links seem to go to relevant places. I posted 4 links, should one be replaced by an updated version, if so please be specific about which is being forwarded and I'll update my notes . 1: https://helpx.adobe.com/au/download-install/using/install-previous-version.html or 2: https://helpx.adobe.com/download-install/kb/downloaded-older-app.html?clickref=1101lyqJpnCU&mv=affil...   Also if I click either of these: 3: https://prodesigntools.com/adobe-cc-2018-direct-download-links.html 4: https://prodesigntools.com/adobe-direct-download-links.html   I can proceed to, this https://prodesigntools.com/adobe-cc-2019-direct-download-links.html which seems to be a direct download link to CC19.   ... View more

@Ged_Traynor Thanks.  The prodesigntools link seems to work for me. Did you mean the helpx link I posted?  let's hope the OP can find what they needed.  n ... View more

@VincentDN perhaps try this:  Perhaps try a thorough reset of Photoshop preferences? (read this entire post before acting please) Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. If they become corrupt then various issues can occur.   Here’s some info on how to do that: https://helpx.adobe.com/photoshop/using/preferences.html Manually removing preferences files is the most complete method for restoring Photoshop to its default state:  https://helpx.adobe.com/photoshop/using/preferences.html#Manually   Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded. Quit Photoshop. Navigate to Photoshop's Preferences folder. macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings   Note: The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files. Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings Open Photoshop.  New preferences files will be created in their original location.     Note re macOS: The user Library folder is hidden by default. To access files in the hidden user Library folder, see here for how to access hidden user library files. https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html   Unexpected behaviour may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. check out the video https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences   Learn how to access and modify Photoshop preferences and customise per your frequent workflows https://helpx.adobe.com/photoshop/using/preferences.html   And here’s an earlier forum discussion as an aid to understanding https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668   You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences. Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences     Before you reset your preferences in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references.  Quit Photoshop. Go to Photoshop's Preferences folder Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\   [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings   Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.   https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html   In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.   Library will now appear in the list - below the current user's “home” directory. ]   Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.     Note for those on macOS: Preference preservation is affected by macOS permissions, you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy   If that doesn't fix the issue: Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop. Still hanging?  Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop.  Do you still have problems?       It may even be time to reinstall Photoshop.   It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. (See above about preserving preferences though! It’s worth preserving them unless they are corrupted.)   https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.   Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.   neil barstow - adobe forum volunteer, colourmanagement consultant a& co-author of 'getting colour right' See my free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@mgenero for an older printer model, Canon may not have made a compatible plug-in (for newer versions of PS). You'd ned to talk to their support I think - BUT do you have to have the plug in? It is frustrating how devices get left behind by SW updates when still working fine  You can't simply print direct from Photoshop using a regular printer driver?    neilB ... View more

Epson / Mac: Add printer, AirPrint issue, here are some notes about Apple’s built in (default) Gimp Print / Gutenprint based printer drivers. Best avoided.  It can print quite differently from the manufacturer's own driver software.    Does the print driver look different? some options have changed? Are media names the same as previous drivers you've used, e.g.. is 'Premium Luster Photo Paper' mentioned or are the media types just simplified names like matte or gloss?    You'll be aware, I'm sure, that the selected media name in the driver must match the selection made when printing ICC profiling patches, (so the ICC profile and media type selection are linked) . BUT is the media name selected previously actually there in the list? IF the media names listed differ (and have been simplified) then you are perhaps inadvertently using Apple’s default Gimp/ Gutenprint driver rather than Epson’s own. It's not just a matter of installing Epson driver software, you have to select it too. I do know it's very important to use Epson's own driver software. I tripped over this myself on a client site, the driver looked different and I put it down to an OSX update imposed style - took a while to work that one out.   Here's an example of what I'd expect to see in an Epson driver for media name options:     Can you access print settings in an application other than Photoshop, try Preview? If not, a thorough purge may be in order, perhaps install drivers (downloaded from Epson) again:    1. Delete all instances of Epson printers from  System Settings (or System Preferences depending on Mac OS version) / Printers & Scanners -or- System Preferences>Print & Fax, whichever you have. 2. Then go to /Library/Printers and trash the whole Epson folder. 3. Delete the Epson LFP Remote Panel (IF you are using that utility). 4. Then go to Epson online and download the printer drivers yourself. Do not let the Mac install the printer driver for you.   There’s one more tripwire - in System Settings (or System Preferences depending on Mac OS version) / Printers  - - - , when adding the connected printer [i.e. click the padlock, enter your password and click the “+” button]     - watch out for the “Use" selection - I recommend you do not select "Airprint" there under "use", but, rather, manually set "use” to the printer name, which will then call on the manufacturer’s own software rather than the default Apple driver (that’s based on Gimp Print / Gutenprint, which misses out some printing options such as specific manufacturers media names).    I hope this helps neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.   ... View more